waitrose interview process 2020 waitrose interview process 2020

The best way to discuss your salary expectations is to use your current earnings as an example. Be diplomatic and refer to company protocol in these situations. Some staff complained that they didn't have their work schedule yet. Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) When the workforce is engaged, it helps shape the company's future success.". ", "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. Finally, we have eliminated all risk for you. Tell the interviewer why this particular job duty excites you. Was given a task of creating meals for different people for differing occasions such as dinner parties. When I started working at a restaurant at sixteen, we were taught the adage 'if you're on time, you're late,' so I've worked to implement that into my life. Talk to the interviewer about your interest in gaining a leadership role down the road. Waitrose's core values are mentioned on its website and mentioned here: 'As co-owners we all have a share in the business and a shared commitment to go above and beyond for each other and our customers. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. Assure the interviewer that you are a team player and put the company's needs first. Interviews at Waitrose Experience Positive 77% Negative 15% Neutral 8% Getting an Interview Applied online 100% Difficulty 2.2 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (380) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) See more interviews for top jobs Which all went well. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. If you have an example from a previous job, use that in your response. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This is your opinion, and you can answer how you would like. Very laid-back, almost forgot I was in an interview. I gave two weeks' notice and left the company on good terms.". If you have examples of displays you have created, be sure to share that with the interviewer now. Waitrose Interview Process. In my opinion, the Waitrose brand is synonymous with quality and outstanding customer care. They will think that it is respectful and it shows you have good manners. Still not convinced? "I have worked with many personalities and management styles with great success. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. What would you consider when dealing with them and why? Waitrose Group Assessment Guidance and Practice The selection process for the John Lewis Partnership (JLP) can see candidates participating in number of different types of interview. The answers to the FULL LIST of interview questions featured on this page. How would you manage food temperature in the freezers/ fridges? If you are lucky enough to secure an interview them then carry on reading this post. Possible Answers are I have an interview today ill update you on how i do :). It was great.". "I am more than willing to cover a shift for a coworker if possible. Q12. I have some photos on my phone of displays I created if you want to see them. If you discover a coworker stealing, the hiring manager wants to hear that you would advise your supervisor or manager and let them handle the situation. "I did very well in math during High School and am comfortable with the math skills required for accepting cash, balancing a cash float, and performing inventory-related tasks. And second, are there any required qualifications you do not see on my resume?". Interviews at Waitrose Experience Positive 64% Negative 9% Neutral 27% Getting an Interview Applied online 100% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (378) Sales Assistant (86) Customer Assistant (79) Customer Service Assistant (61) See more interviews for top jobs After aplying for position, you have to fill some documents and scenario based question to determine whether you are good fit for the position. If you have not had the opportunity to make a suggestion regarding a change in the workplace, be honest in your response. I work very hard to ensure I speak to everyone in terms they can understand. Why do you want this job and what can you specifically bring to the role? Hurts discussed many things in the video, but the most . If I could express a preference, I feel that I am best with a manager who allows me autonomy while still investing time in me through mentorship and training. After describing the environment you dislike working in, end your response on a positive note. I feel confident that, if you hire me in this role, you will be very happy with my performance, contribution to the wider team and my ability to uphold the strong values Waitrose adheres to., First and foremost, I would follow my training and the Waitrose principles in regard to customer service and care. GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE WAITROSE INTERVIEW, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. All rights reserved. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. This video will reveal what questions are asked most often in Waitrose interviews and will teach you how to answer them. I appreciate that you want me to start with the basics of the inside sales before moving into outside sales. Perhaps you want to learn how to work in a leadership position or learn how to work in sales. The interviewer asks this question to see that you have read the job description in its entirety and determine what aspect of the role you like the most. Last year my earnings were ?52,000, and I would like to stay in the same range or slightly higher based on my years of experience in this industry. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to work every day. Learn more here. The only time I was unable to cover a shift was when I had an exam at University that I could not miss. Before your interview, you must review the company's job description to give yourself a keen understanding of the qualities they desire in their successful candidate. "I had zero unexcused absences last year. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. Very detailed o line application process. "Return policies are meant to be followed; however, there may be some exceptions allowed from time to time. Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you. They just asked you standard interview questions that you would know. Thank you so much..i have an interview laterit helped a lot to boost my confidence. If you have unique ideas for creative displays, let the interviewer know your thoughts. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. I applied online. Describe what type of environment you feel most productive and happy in. Retail environments are competitive, and a business can go down with one honest mistake and poor review. I think that I would be the best person for this job because I have a great appreciation for what Waitrose is achieving in the retail marketplace. Do you have a process in place for reporting these types of situations?". My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. Most places I have worked for have policies in place for these types of scenarios, and I am happy to follow the procedures put in place by Waitrose.". They just asked you standard interview questions that you would know. While I feel that Waitrose's 30-day return policy is more than fair, there may be situations where a customer could not return the item in that time frame. Super nice interviewer and easy questions. I do best in a supportive environment with room to grow, the ability to ask questions, and healthy coworker relationships. ", "This job will fit perfectly surrounding my school schedule. Our interview questions and answers do not represent any organization, school, or company on our site. I suggested we install a couple of cameras inside the store to deter anyone from stealing. Tell me about a time you worked in a team. PLUS BONUSESIn addition to the specific WAITROSE INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. You had a group task to do, and then an individual interview with a manager. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. Heres the FULL LIST of interview questions for the WAITROSE INTERVIEW: Waitrose has an exceptional, high-quality presence in all of its stores. Asking the right questions and very brief. Be open and honest. For example, you might like that you will be responsible for training all new employees and providing regular performance evaluations. 1 community answer was added by Lauren McCabe on October 31st, 2019. I think I have enough experience in retail to understand what attracts customers and prompts them to purchase. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision. This online course will instantly be free for you to access for 30-days. Show that you can react appropriately when you see that your employer, coworker, or customer has a need that goes beyond your usual day-to-day expectations. Let the interviewer know that you have the creative skills necessary for their merchandising and displays. Even if the hiring manager describes their management style, it does not mean every manager will lead the same way. I like to inspire employees to strive beyond the required expectations to work hard toward a shared vision and create meaningful change. "I have a rule always to treat my customers how I would want treatment in a store or establishment. After assuming a management position, our turnover rate decreased by 30%. Talk to the interviewer about your past year's attendance at your previous job. One time a situation did not go the way you expected, How would you deal with a customer complaint, when in the past have I shown time management, Tell me an example of when you received a good customer service, describe your experience and how would you apply that experience to working in this company. Tasks required are mainly focused on show how you can organize stuff. Be sure you answer honestly, so your response aligns with your employer's. ", "The part of the job that excites me the most is working with customers. ", "No, nothing negative will show up in my reference check. Tell us about yourself? I am a social person and enjoy making my customers happy.". Thanks a lot! If you have many unexcused absences, they may disqualify you as a viable candidate. So there is no risk. "Last year, when I was managing our weekend shift, I noticed a pretty solid opportunity for us to save on overtime hours. FREE 30 days access to our BESTSELLING online Interview Training Course! 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022. "I have a lot of qualities that transfer well into a retail-based position. 2. "I have reliable transportation. The main thing the hiring manager wants to hear is that you are responsible and organized. 2023 PassMyInterview.com. ", "My most challenging position, and also my favorite position, would be my current role as a customer service representative with company ABC. Remember having related work experience will put you ahead of the competition. I would rate myself a 9 out of 10 as there is always room for improvement in any skill. The interviewer wants to hear that you have the necessary communication skills for the role. I would tell my manager immediately. Thirdly, our interview guides and training just work. TIP #3 During your Waitrose interview, there is a strong possibility you will get asked situational or competency-based questions that require you to give an example of when you worked as part of a team, provided great customer service, dealt with a customer issue and also worked hard to solve a problem. From what I have learned about Waitrose, it sounds like that is the type of environment I can expect working for your company.". The top ones would include my strong organization skills, my ability to have a conversation with anyone comfortably, and my solid work ethic and level of honesty. 9 answers. Be thoughtful and draw upon the research you have done on the company. Suggested answers verified by our panel of interview experts. If security needed to be called, I would do so. These can include telephone interviews, video interviews, face to face interviews and assessment centres. Applied online and passed the online assessment. Prior to attending your Waitrose interview, we strongly advise you learn a little bit about the brand, their history and also why specifically you want to work for them as opposed to the many other supermarket chains within your area. Understanding the company's views on leadership will help you see if your leadership style will fit the company culture. The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. I ended up winning 7 of the 12 contests! Followed by some behavioural questions then a general chat about availability etc. What specifically has attracted you to Waitrose and why do you think you would be a good fit for this role? Very laid-back, almost forgot I was in an interview. If you come across as the type of person who requires constant recognition for everything you do, the interviewer may feel that you would be a challenge to work with. Stupidly hard questions for the role - it was like I was interviewing to be CEO. Retail and customer service-based roles often require diplomacy when working with the public. Good process overall. Felt like a formality rather than a real test of an interview. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. There is no reason why you should not hire me.". How would you deal with a customer complaint in one of our stores whilst working for Waitrose? I was sick for two days, and a note from my doctor accompanied those. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Perhaps another store in future. If the organization implemented the change, describe the results from that change. ", "If a coworker failed to show up for their shift, I would pick it up if possible. The customer will be required to give an explanation as to the reason they would like a refund and replacement, and if appropriate, one will be given. I like to seek out diverse ideas, opinions, and thoughts from my team to build strategies and solve problems. Easy Interview. This online course will instantly be free for you to access for 30-days. Also included general questions of experience in customer service e.g: tell me a time when. If you are unsure of the management style at Waitrose, try to leave your answer as open as possible. QUESTION Waitrose has an exceptional reputation within the industry. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. I felt everything was relevant. I am someone who has lots of experience taking care of customers and I am able to work hard under pressure as and when required, and also work as part of a diverse team to achieve the daily tasks required in this role. Tell me about a time you worked in a team. In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Common stages of the interview process at Waitrose according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. How would you deal with an angry or frustrated customer in store? Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! Stupidly hard questions for the role - it was like I was interviewing to be CEO. I would guess that the reason an explanation has to be given is that it provides you with useful information relating to a specific product. Glassdoor users rated their interview experience at Waitrose as 78.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). ", "I am very much self-driven and self-motivated. There were scenario based questions but with lots of others stemming off them. They did not have a store in the area where I moved, so I could not transfer. So far, we have seen a 56% decline in the overall loss.". What is your most important success so far? I did not rate myself higher because I feel everyone can improve their skills as no one is perfect.". The result has been a positive work environment with healthy competition. I created a presentation and gave it to my manager, who took it to upper management. ", "I understand that I come from one of your competitors, so I hope you can see why it would benefit Waitrose if you hired me. Q3. "Yes, I do have a question. Firstly, these interviewquestions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. ", "I hope never to be late! MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. I also enjoy the annual reviews because it lets me show my staff how well they are doing and how much I appreciate their work. I am excited to work for Waitrose because of the flexibility you offer students and the growth potential. "I describe my leadership style as collaborative. After identifying three qualities that make you an excellent fit for the role, explain why these qualities will benefit Waitrose if hired. As soon as you enter a Waitrose store, you can literally feel the quality customer service, products and groceries. The interview process was easy and enjoyable. I have worked in retail for the past three years and love interacting with customers. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. No pressure at all. Your job duties will include speaking with customers, coworkers, and managers. The hours were just not right for me in the end which is a shame. I interviewed at Waitrose in Jan 2023. It was fast and easy, asked several questions and had a group part before. "I have an excellent list of references who will say that I am a hard worker who always brings a positive, compassionate attitude to the workplace. Talk to the interviewer about your feelings regarding performance incentives. ", "I am currently making ?14/hour with two bonus opportunities. I always try to be at least 10 minutes early for my shift. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. After everything we have gone over in this interview, do you have any hesitancy in offering me the position? It felt good to help, and I do not mind helping others when needed. If you have worked in another industry, describe your job's most challenging and favorite parts. Instead of making it seem like the supervisor was at fault for not communicating in the manner you would have liked, let the interviewer know that you try to find a way to communicate that you both understand. ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". If you gave notice, were laid off, or fired, describe the circumstances behind your leaving. You can cancel anytime by contacting us via our contact page or email. ", "I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations. Transparency is the best choice when salary-based questions arise. These skills make me a strong fit for this role as this position requires a high level of organization, interpersonal skills to effectively interact with customers and coworkers, and integrity to always do the right thing. Discuss with the interviewer why you want to make a change and how this particular role fits well with the changes you seek. You might wrap it up by sharing that you are customer-focused, have a proven employment record, and have excellent references. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". Full Suggested Answer & Detailed Response, Question 10, I do not participate in drug use, and you can be assured that I will maintain a clean record if you hire me for this role. Full Suggested Answer & Detailed Response. Focus on giving an example of going above and beyond the typical job duties that will make you stand out from other candidates. Talk to the interviewer about any times you have been required to wear a uniform and your thoughts on this. Discuss what made them so challenging and rewarding. I felt everything was relevant. Assure the interviewer that you can commit to a wide range of hours. If I were an associate, I would report the incident according to company protocol. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I won an iPad, cash incentives, and concert tickets. ALWAYS: We're quirky, proud and at our best when we are free to be ourselves.WE NOT ME: When we work together anything is possible.Be sure to memorize these values before your interview so you can answer this question with ease. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I would love to work for a company with such a great reputation and ethical business practices. The interviewer wants to know what you hope to gain by working for Waitrose. I explained the situation to my teacher when I got to class. I want to learn the fundamentals of sales and become comfortable with both sides of the business. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. This video. This position was also my favorite because it was such a great challenge. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). You want to avoid saying you have nothing to learn from Waitrose. Really welcoming and straightforward, the interviewer was friendly. If you can read and write job offer forthcoming within 24 hours. Describe what you found during your research that excited you to work for Waitrose. I feel that my retail marketing education, as well as the fact that I am bilingual, makes me the best candidate for this role.". They asked basic questions which were simple and easy to answer. I love that you act with integrity, give it your all, and give more than you take. Interview questions and answers were first added on July 30th, 2018, 1 community answer was added by Lauren McCabe on October 31st, 2019, 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022, Checked for grammar and spelling mistakes by Ryan Brown on September 13th, 2022. The process took 3 weeks. Fox News host Tucker Carlson argues Democrats don't care who occupies elected office as long they can have power on Friday's broadcast of 'Tucker Carlson Tonight.' Finally, be sure to mention any successful outcome. 3. "I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. The hiring process at Waitrose takes an average of 21.05 days when considering 42 user submitted interviews across all job titles. TIP #5 At the end of your Waitrose interview, you may be given the opportunity to ask the panel some questions. Read our Terms of Use for more information. Waitrose is the one of the biggest Supermarket company in the UK. Had to do a task, too. 11 years ago. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. Q6. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. I got an indication as to whether i got the position or not towards the end. The hiring manager wants to see that you performed exhaustive research and can tell them about the founder, the history, partnerships, and services offered. ", "Thank you for asking. I like to know that my efforts are noticed from time to time. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. Be the first to find this interview helpful. First is the psychometric tests followed by a group interview and then a solo interview. I have worked in retail for five years and have worked independently and with other team members, depending on where I worked.