dollywood refund policy covid dollywood refund policy covid

Please stop by Guest Services to pick up your raincheck before you leave the park. For your convenience, Package Pickup is staffed until Park closing. Call center hours are 9-5 Monday . If you visit Dollywood on Sunday, join us for our non-denominational morning worship service at 11:30 a.m. each Sunday in the Robert F. Thomas Chapellocated in the Craftsman's Valley. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. During the Christmas season, weekdays are your best bet. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. Groups eligible for tax exempt status will not be charged 9.75% TN state sales tax. Reservations including reserved group meals and Dolly Parton's Stampede/Pirates Voyage combos must be paid 2 weeks in advance. Doggywood is constructed in the style of a rustic Smoky Mountain cabin. Operating hours of Properties are subject to change without notice and without liability to Herschend. Please contact us at (888) 428-6789 if you need to cancel your reservation. With the new "reservation" system in place, I am a bit worried about locking in a reservation early enough to actually get in without knowing what . Part of the park's draw is its picturesque setting. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Without a reservation, all kennels at Doggywood will be offered on a first-come, first-served basis. . Dollywood was originally scheduled . The long wait for the 2020 Dollywood season is over - today was the first day complete with a variety of new rules and guidelines developed by the CDC. Weapons of any type and all items listed in the section below titled Prohibited Items are prohibited at the Property or during participation in any Herschend Activity. Please visit theDoggywood pageto make a reservation for a kennel or cottage or for more information. Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family: Parking is $25 for all standard length vehicles and $30 for oversize length vehicles such as RVs and trailers. For Dollywood's Splash Country visitors, we offer TimeSaver H2O, a convenient line reservation system that allows you to reserve a position in line for many of the water parks most popular attractions-- without standing in line! Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. For the safety of our Guests, children must be 13 years old or older to enter without an adult. Pets or animals of any kind other than approved service animals (e.g. View job description, responsibilities and qualifications. Refund Policy: No refunds or exchanges on any attraction, event or show tickets with the exception of tickets to Walt Disney World Parks. Groups refunds will be given in the same manner that payment was made. Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. Facepaint that completely covers the face or alters the identity of the Guest is not permitted. Children can ride if they meet the minimum height requirement established by the rides manufacturer to ensure Guest safety. Ask any Host for assistance or directions. Please see ourDirectionspage andDestination Mapfor a map of the area. Smoking is strictly forbidden on all rides, queue lines, indoor theaters, attractions, shops and restaurants. Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. If you continue to have issues, let us know and we'll investigate for you. For less than the price of another day's admission, your group members can enjoy our park all season long! Masks will still be required in indoor areas. The moment we've all been waiting for has finally arrived: Dollywood is officially open for 2021. . During storms, re-opening will be based on when the weather has moved away from the park. Dollywood is happy to publish wait times for its most popular rides so you can spend less time in line and more time creating memories. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. The majority of other major parks reopening thus far have opted for a mandatory mask-wearing policy on the rides. Guests must move about the Property in an orderly manner, remain attentive to their surroundings, and walk rather than run. Illegal drugs of any kind (including prescription drugs not properly prescribed by a health professional). In response to recent developments around COVID-19, some airlines are offering adjustments to cancellation policies and change fees. There was less than thaton the day we went. Famous Tennessee resort and theme park will welcome guests in June with COVID-19 safety measures. Just a short 45-minute drive from campus, Dollywood tickets can be purchased individually or . Over the last 30 season . You will be sent through a page where you simply tell us how many passes of each type you would like. Re: Dollywood refunds. You agree to comply with all the applicable rules, policies, terms and conditions ("Event Rules") for each Event. If events, flights or other travel services such as cruises are cancelled, the ACCC expects refunds or other remedy such as a credit note or voucher will be offered . Updated as of July 25, 2022. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. Dollywood has taken several steps to keep guests safe during the COVID-19 pandemic, including: Requiring masks to be worn while at the park for guests 2 or older. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. Conduct that is threatening, disorderly, horseplay, unruly, disruptive, profane, graphic, obscene, or in poor taste is prohibited. Resort Guests can park for FREE at DreamMore Resort and take a shuttle to both parks. About Our Returns Policies. The day we were there they reached capacity early so it was fairly crowded which perhaps added to the problem. Under their flexible booking policies, the Hilton and Marriott often let guests cancel 24 hours before their arrival. Ticket prepaid at least 2 weeks in advance will be shipped to you at our expense, upon request. Rain Checks are distributed at any ticket window and are valid until the end of the season. A completed & signed copy of your TN Tax Exempt Certificate or 501 (c) (3) determination letter must be presented with each payment. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Special events, concerts, ticketed attractions, certain games, and parking may require a separate ticket. The revised policy a year later [] PIGEON FORGE, Tenn. (WATE) Dollywood has revised its COVID-19 safety protocols that now allows guest who are fully vaccinated and children 12 and under to . Greene criticizes Zelensky at CPAC: Leave your hands off of our sons and House Democrats blindsided as Biden changes tune on DC crime bill. The daily rental fee provides each dog its own water supply. Free parking applies for visits after Gold or Diamond Season Passes are purchased. Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. Try out our tool below to find the answers to our most common questions quickly. For assistance with Dollywood for resort/vacations bookings and tickets, call now at 1-800-365-5996 or Contact Us online. Dollywood has always been proud to assist our military families. This is by far the most important change of 2020, one that necessitates more planning on guests' end. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. The black diamond indicates a high thrill attraction; the blue square indicates a moderate thrill attraction; and the green circle indicates mild thrill attraction. Like many parks that are reopening across the nation, Dollywood is requiring (nearly) all guests to place reservations before their arrival. Passholders are required to have aMy Dollywood Accountwhen purchasing online. "We have been following the coronavirus crisis very closely and based on developments within the last 24 hours and in consultation with the State of Tennessee, we are going to delay our season opening until March 28," Craig . There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. "I polled our Contact Center hosts who take guest calls to put together a helpful Q&A for you. Space is limited and reservations are highly recommended. If you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. Park Hours Sign In | Register Search. COVID-19 is a disease that has affected most, if not all, countries in the world. Rain Checks are not available for Season Passholders. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. Herschend assumes no responsibility for accident or loss to any person in connection with the condition or use of a Property and attractions or their entrance into or departure from a Property. The music is fantastic, the weather is perfect, and the halloween decorations and pumpkins are the best! Andrea Romano. Visit the link below to learn more about our award-winning festivals and events. Complimentary transportation is provided to the front gate via parking lot trams from designated tram stops (Dollywood theme park only). You'll find them at Aunt Granny's, Miss Lillian's Smokehouse and Fried Chicken, Hickory House BBQ, Grandstand Café, Red's Diner and Victoria's Pizza. At this time, masking is optional for employees and guests, regardless of vaccination status.The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. As Dollywood's and Dollywood's Splash Country's schedules vary greatly, please check theOperating Calendarfor specific operating dates and hours. Dollywood Gold Season Pass: starts at $204, which is $30 . Standard parking is $20 per car or $25 for oversize vehicles like RVs. Guests will be screened with a health assessment. You can also view frequently asked questions pages for more answers. Once the group returns, the adults will swap places with each other. A Dollywood Host will provide you with detailed information about our rider requirements to help you make well-informed decisions to safely, comfortably and conveniently experience our rides. By David Angotti - June 15th, 2020. Tickets are non-refundable, non-transferable, and will not be exchanged. Passholders are required to have a My Dollywood Account when renewing online. Please visit the Account Overview page. In the event of occasional inclement weather, we may need to close some or all of our rides. Excused Murdaugh juror left a dozen eggs in jury room. We are unable to make exceptions. Any form of harassment (including verbal harassment or abuse or threatening remarks or actions) whether directed at Guests, personnel, or animals is prohibited. Your email address will be validated and you will be asked for additional information to continue with your purchasing. Social distancing. Specialties: Dollywood is a 150-acre theme park with more than 40 unique rides and attractions, distinguished food, Smoky Mountain craft demonstrations and award-winning entertainment with more performances than any other theme park in America. If and when available, Herschend personnel, pursuant to the rules and policies of the applicable Property, will assist you with kennel accommodations for service animals in cases where they are not permitted to enter rides or attractions. Season pass holders can visit early on June 15 and 16. These Terms of Sale (these "Terms") apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an "Item") by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to . After adding to cart, you will be asked for your email address for yourMy Dollywood Account. Park Hours Sign In | Register Search. Space is limited, and reservations are highly recommended. - See 18,433 traveler reviews, 6,602 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. I get it. TimeSaver Passes allow you expedited access to lines at select* rides. Online travel agencies can't preemptively issue a refund to someone without someone at the hotel or airline signing off on that refund.