For such a user, abrupt stopping of music would be an awful experience. Turn off Battery Optimization If battery. ncdu: What's going on with this second size column? Note: Daily Board will not work if the tablet is not plugged into a charger. So I am certain it is just this Equalizer Plus app. Press question mark to learn the rest of the keyboard shortcuts. Tidal is a music streaming service. Get Guiding Tech articles delivered to your inbox. So I disabled that and now it works great again!!! If the music stops while in the background, you can fix it this way: If the steps above haven't solved the problem, please contact us via this page and our support team will soon get in touch to help. When I am playing Tidal on my phone through an ifi Hip Dac (https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. I am however still having 1 unresolved issue. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. If you are experiencing the same issue, lets check the fixes for the niggle when music keeps pausing on Samsung phones. Yaaasss!! But the bug is always there and always reproducible. If music apps on your phone or tablet are not allowed to run in the background, your audio may stop if the phone or app goes to sleep. Press question mark to learn the rest of the keyboard shortcuts. I have to close and re-open the app just to get it to play again. Create an account to follow your favorite communities and start taking part in conversations. Perhaps its not just turning the screen off but going to sleep mode. Fortunately, the issue is easy to fix. Tidal stops playing at random times when screen is off on Samsung Galaxy S20 When I am playing Tidal on my phone through an ifi Hip Dac ( https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. Could your cables be loose? Samsung offers various useful widgets for the lock screen, such as music, weather, alarm, and upcoming schedule. If you are having trouble logging in to your Samsung account, just follow this guide for an easy fix. 1 Like Kryptos January 20, 2022, 10:27am #4 TIDAL is rock solid. issue. Turn off Power saving by tapping the switch. I was playing some mp3s with Equalizer Plus in my car, using the aux cable. I can go a whole drive without having this issue, or this issue can happen several times on one drive. only. 04:09 PM Awesome!! ask a new question. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. Please contact us via Live Chat for a faster response. Tap and hold the Tidal icon on your home screen. Tap Delete. Naim did go to great lengths to optimise Tidal performance as it was such a common problem, and things improved for most people but theres always the chance it may be a problem for some. How to Add Multiple Stops in Apple Maps on iPhone, iPad, and Mac. I will go back to trying to figure out the naim app, which should work in the first place. iOS15 directly to audio files on your phone, you'll need to update your sleeping apps settings to prevent this from happening. I usually play music I have downloaded and have Tidal in offline mode in the car. The other possibility is that the phone automatically decided to single out my music app for battery use since I use it a lot and decided that it would be best to "optimize" my music app by shutting it off when the screen is off! Most issues were resolved with a factory reset. Has anyone else experienced this? Remote desktop wake-up will ruin this because I am not there to turn on the powered-off monitor. Open Settings, tap Battery and device care, and then tap Battery. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Method 1: Turn Sleep off. in, I found different settings for fixing this problem, Setttings > Apps > 3 dot menu > Special Access > Optimise Battery Usage. To start the conversation again, simply Thanks to the steps listed above, doing so will cause the Surfaces screen to turn off but the tablet will not go into Sleep mode. Why are physically impossible and logically impossible concepts considered separate in terms of probability? In the Power User menu, tap on Power Options. We hope one of the solutions mentioned above would have come to your rescue. It should never do this, and just keep playing until I stop it. I tried Medium, Optimized, and High Performance battery modes and the bug is always present in all 3 modes. This is really really annoying and makes the ultrabook useless for hearing music. No need to close it all down and restart. I have the paid, full version of Equalizer Plus and it worked great on my old Galaxy S7. She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. To be fair, Qobuz and deezer aren't a whole lot better for me on CarPlay. Then tap on Sleeping apps and remove the troubling app if its added there. Tap Rearrange Apps. How many times have you uttered a command and Alexa powered Echo didnt respond? Tidalwas the first music-streaming service to offer its songs at higher-than-MP3 quality, meaning that - in theory - it should sound significantly better than Spotify, Apple. When I switch back to the Tidal app and try to hit play, it just sits there with the spinning wheel. Prevent Windows 10 from Locking When Monitor Turns Off, Windows 10 turns display off after minutes instead of hours, Bluetooth headset mutes audio when mic is enabled. Copyright 1995-2023 All Rights Reserved. Give it a try. What is the point of Thrower's Bandolier? 1-800-MY-APPLE, or, How to force an app to close on your iPhone, iPad, or iPod touch, Sales and Samsung phones pack a special feature called Sleeping apps to preserve battery. Id try a few things, if you havent done these already, which have helped others. I feel like they should have fixed it by now if the issue is actually due to a large influx of new users. It's connected standby (modern standby). 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I recently switched to Tidal after using Spotify for a long time, but I've been having some issues using Tidal on my iPhone in my car. Email as a contact option was discontinued as of April 3rd, 2019. This bug happens when using the AUX cable into a car or home stereo. It has no issues streaming from its own app, ever. But MS seems to have decided they want to go 'the apple way' :-) But for me, the 'blank screensaver' works - apparently, you can even configure screensavers to show the lockscreen when 'woken'. Completely power down your Android device and back up again. Some Galaxy TabS6 Lite's may still have a yellow tint to the screen, even with the blue light filter disabled. You just have to decide what's important to you. Glad issue one is sorted with the recommended Factory Reset. Press Power button to select. Theres no harm in trying the same. Yeah, us Spotify converts, sadly, just gotta get used to it. Apple Music stops playing in iPhone when screen is locked after upgrade to iOS15. I thought my wireless headset ran out of battery. Restart your phone and see if it works normally. Step 4: Tap on the Apps not optimized drop-down option and select All. 06-14-2019 It's been this way for a long time, well before the Spotify exodus. Her love for Android and gadgets made her develop the first Android app for Kashmir. The music is playing when phone is active (when the screen is on) then when you hit the side button or the screen goes to sleep music stops. Next up: Samsung Galaxy phones offer an interesting feature for lock screen known as lock screen stories. Press J to jump to the feed. in. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Microsoft has not addressed this pressing issue ever since the first Microsoft Surface tablet was put on store shelves, but this problem can, fortunately, be fixed on the users end. How do I change "Open with Powershell" to "Open with Command Prompt" when shift-rightclicking in Explorer? 09:29 PM Change your TIDAL password in the TIDAL App, and logging into TIDAL on Naim App with this fresh password. In response to TIDAL itself: I guess I should have titled this post better (which I have now changed). 11-19-2019 When I lift my phone the screen awakes and the music continues to play. Open both the drop down menus in front of the Put the computer to sleep feature (for on battery and Plugged in, respectively, and set both of them to Never. I'm having similar issues after switching. It is infuriating! I only have these issues with TIDAL, as mentioned, Spotify and streaming flacs from within my network are rock solid. All Rights Reserved. fingers crossed, Issue #1: I think it is now safe to say that the factory reset fixed all app connectivity and play starting issues. A popular workaround is to use a proxy server to accept the stream, buffer it, and serve it to the 272 as if it were a local UPnP stream. Music also stops when the screen sleeps automatically after a few seconds the phone is put down on the table. I had something similar on my OnePlus 8 Pro and had to enable "Do not restrict background activity" for the Tidal App. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. seems like some people had this problem a while ago, but nothing super recent. The ultimately desired solution, of course, would be for Spotify to support this connected standby mode. Audio via DisplayPort - How do I keep it going when Windows 10 turns the display off? Several Samsung Galaxy phone users have reported that uninstalling the Samsung Smart Switch app from their phone fixed the random music stopping issue. You can choose which apps will still run even when Data saver is on. Second playlist stopped playing after an hour and 45 mins on a 500 track playlist. We understand that if you lock the screen on your iPhone music will stop playing. I tried both bit filtering modes built into the phone. To learn more, see our tips on writing great answers. S Pen is not recognized by Galaxy phone or tablet. Apple Music If the behavior doesn't occur with the Music app, but other apps are affected, please let us know which apps you have trouble with. If you want to make sure that your Surface does not stop playing music (or video) when its screen turns off, the following are the two most effective methods that you can use to do so: Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. One flaw that every single generation of the Microsoft Surface tablet has had and continues to have, a flaw that Surface users have constantly complained about, is the fact that the tablet pauses the playback of any media (music or video) when the screen turns off after being idle or when the user presses the Power button and turns its screen off, which puts it into sleep mode, pausing the media and other activities. I open Tidal and play a playlist. Apple please fix this bug! At times, the problem could be with your audio or music app. Step 3: Turn off the toggle next to Music. 08:34 AM Factory reset your 272 - recommended after the Firmware 4.8 update if youre experiencing any issues, Log out of TIDAL in the Naim App and back in again, Still no better? 03:00 AM Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. judysings, call When I switch back to the Tidal app and try to hit play, it just sits there with the spinning wheel. Whether you're streaming music from third-party apps like Spotify, using Samsung earbuds, or listening Find out how to reset app preferences and what happens after resetting app preferences. This helps make your account more secure, but it does make signing in a little more complicated. Learn more about Stack Overflow the company, and our products. I just need to make sure that I turn on the monitor BEFORE I wake up my PC. I have Adaptive Power Saving disabled. 10 Fixes for Android Auto Not Playing Music From Spotify or YouTube Music, Top 7 Ways to Fix Siri Not Playing Music from Apple Music. Connect and share knowledge within a single location that is structured and easy to search. Also, learn how to update Google Play Services manually. In my case, turning off the lock screen widget fixed the issue instantly. how to update Google Play Services manually, 7 Best Ways to Fix S Pen Not Working on Samsung Galaxy Devices, 3 Ways to Privately Share Photos with Instagram Users. Nat, User profile for user: Powered by Discourse, best viewed with JavaScript enabled. Music stops playing when screen is off Galaxy S10 Music stops playing when screen is off Galaxy S10 Plus. I never have issues with TIDAL aside from the one of two outages they suffer from per year. Then install it again. I have rebooted my network, and android devices several times in trying to troubleshoot this issue. We are not officially endorsed by nor affiliated with Tidal. Top 13 Ways to Fix Amazon Echo Not Playing Music From Spotify. I tried bubbleUPnP, but it just plays the same track over and over no matter what I do. Me too!! For that, follow these steps: Step 1: Open Settings on your phone and tap on Lock Screen. I have also locked in my IP addresses for both the 272 and the Tablet controlling it. I probably enabled it by mistake with my ear when I was last on a phone call. On your iOS or iPadOS device, touch and hold the app. If I am playing music from my phone, as soon as the phone goes to lock after around 5 minutes the music shuts off! Anyone know where the setting is to prevent this behaviour? Using Kolmogorov complexity to measure difficulty of problems? Lets check how to enable background data usage for the music. Minimising the environmental effects of my dyson brain. The app needs to have access to the background data for proper functioning. 10-02-2019 The company who makes it is MWM. It works without problems. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. My NAC just got kicked off the network again when using TIDAL, so I have done a factory reset now. Restarting your phone would be sufficient to fix it. So first test run after a factory reset, It played approx 2 hours, 45 mins of a 7 hour playlist before stopping. Just TIDAL. Thanks! Because the 272 doesnt have native Roon support you also need to deal with this, which can be done in software but the easiest solution is probably to buy a Sonore UPnP bridge from Smallgreencomputer for about 200. I am actually considering the Sonore/Roon option. Find out what are lock screen stories and how to use them from the next link. My issue is a bit different. Microsoft Lifts Windows 10 Version 1903 Upgrade Block On Surface Book 2 Devices,, Fix: Google Drive Not Playing Videos 'There was a problem playing this video'. The best answers are voted up and rise to the top, Not the answer you're looking for? Tidal is a 100% community-driven subreddit. It seems to have to do with how the audio is actually played, see for example this thread. I am having the same trouble with my podcast app. Step 1: Open Settings on your phone and go to Apps. Expand the Display section in the Power Options. Wed appreciate your feedback to help us improve the article: Thank you! If you preorder a special airline meal (e.g. Hi, I am using an app from the Google Play store called Equalizer Plus and it seems to have huge bug on the Galaxy S10 Plus. I should have probably also mentioned my 272 is hardwired via ethernet and my devices are on a WiFi6 network. What video game is Charlie playing in Poker Face S01E07? When it happens I have to press the power button and play resumes from where on the track it stopped.. r/TIdaL Tidal disappears after some minutes of inactivity from Android's Media Control notification (other apps like Pocket Casts or Spotify don't) r/TIdaL Tidal randomly stops playing when app isn't open (iOS) Make sure that you use the exact name of the app. Wait for the app to restore, then open it from your Home screen. Imagine someone with phones screen off time set at 15 seconds. When I try to press play, it just sits their loading endlessly. Please help us improve by selecting a reason below. Start by updating the app from the Play Store. I have to either unlock the phone or open it and it resumes. provided; every potential issue may involve several factors not detailed in the conversations Select "change advanced power settings" on the page that opens. Audio stops playing on Galaxy mobile devices or accessories, Do Not Sell or Share My Personal information. When I use it on my iPhone in the car, I usually start a playlist then switch to Waze and let Tidal continue playing in the background. I have no other apps opened and nothing new installed. 07:39 PM If you set it as "Duplicate screens", when you turn off both of them then sound (Spotify or another sound program) it continues on playing. My theory is that this app is being auto shut off by Samsung OneUI or by Andriod 9 in an effort to save battery. When it happens I have to press the power button and play resumes from where on the track it stopped.. I have ensured: - I have installed the latest Tidal app - I have uninstalled and reinstalled Tidal, and cleared cache and data multiple times Please let me know how to fix this bug or let me know if you can fix it in the next update for the Galaxy S10 Plus. Sometimes if I open another app like Google Maps, Tidal will stop playing music. Galaxy Tab S6 Lite screen has yellow tint. Copyright 1995-2023 SAMSUNG All Rights Reserved. Unfortunately, Spotify stops playing immediately when the screen turns dark to safe energy - in battery mode after 3 minutes. TapDelete. Also, it currently has no issues streaming from its own app on my network, or on my PC. Fast, easy checkout with Shop Samsung App. Then on an iPhone X or later, tap Done. As long as you unlock the phone and keep the screen always on, the music will keep playing. You will. I just did a factory reset before you replied, so well see if that fixes things (testing it now). Press J to jump to the feed. Turn on the toggle for Allow background activity. Its been 3 months since they introduced the $10 Hifi tier. Press the Volume down key until 'Yes delete all user data' is . Issue #2: TIDAL stops playing after 2 hours. Press the ' App Info ' option. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Tip: In addition to the troubling app, repeat methods 2-4 for Google Play Services as well. Navigate to Settings, and then search for and select Daily Board. 03-22-2019 This issue is strictly within the Naim app. Locking your Microsoft Surface is an excellent alternative to putting it to sleep. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. Top 6 Ways to Fix Computer Turns On but no Display on Windows 10. ) in. Perhaps they could just allow users to indicate 'connected standby' behavior for each program. Step 2: Tap on your app. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of TikTok ADs every time I open Galaxy Play store! Is there a trick to get TIDAL to work properly when using the Naim app? (Last edited I understand the benefits of connected standby, but most people still use a lot of desktop apps that have no store versions to replace them with. 03-22-2019 in, This solution is the one to turn off the setting. Yes, certainly worth trying to get to the bottom of any networking issues before you try Roon. Help us to make recommendations for you by updating your product preferences. Since owning my 272 I have only been using upnp and Spotify Connect and it has been working perfectly, never had a single issue. Please take our brief survey. Then on an iPhone X or later, tap Done. I have reached out to them as well to see if they have a fix. Step 5: Look for the problematic app and turn off battery optimization for it. The built-in blue light filter uses a feature of Samsung's advanced image processor to filter the screen with minimal impact on performance and battery. And as for roon, if it is a solution to this issue, I will most certainly find a way to make it work with my 272. While music and video playback are programmed to stop when a Surface goes to sleep, they are not programmed to go to sleep when the tablet is locked. Try telling it not to shut the monitor off when idle. Anyone else experiencing this? Screen Overlay is a function that allows apps to appear on the top of other apps. It's like a bulletin board for your tablet. Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. The content remains unbiased and authentic. Step 3: Disable the toggle next to Put unused apps to sleep. Select ' Clear Cache ' on the new screen. If so, I have sound. If that is OK then issue is mostly likely with your home network. We know it's important to be able to listen to music with a locked screen; we'd like to help. If the article doesn't help, please contact us via this page - we're happy to help personally. 10-02-2019 To turn sleep off: Press the Windows Logo key + X to bring up the Contextualmenu. Its never once played through an entire TIDAL playlist. My network itself is rock solid. I am giving them a few weeks to iron it out. Unit has been running rock solid since yesterday morning after the reset. I assume they're overwhelmed with all of us converts. Hope that works for you even if it isnt a solution. Set the screen turn off time to the preferred amount (the recommended amount of time is 1 minute). The bug never happens on iheart Radio. Otherwise, Win 7 will turn off sound because it senses no speakers. You do not have permission to remove this product association. It should never do this, and just keep playing until I stop it. in, 05-09-2019 It's puzzling to see a blank screen when you turn on your computer. Step 3: Tap on Battery. So something is still off. The name of the app is Equalizer Plus. Apple disclaims any and all liability for the acts, A forum where Apple customers help each other with their products. I have found that on my new XPS 13 9360 with the creators update, if I am playing back music from any source (Spotify for example), when the screen turns off after a couple of minutes, audio seems to get muted. Refunds. Since signing up with TIDAL a few days ago, I have had nothing but problems with the Naim app. I tried enabling and disabling Dolby Atmos. Unfortunately it doesnt work correctly when playing Tidal. Why Samsung has this annoying feature in the first place? A few days back, I was listening to an audio on my Samsung phone, and after a few minutes, it stopped suddenly. Tip: Refer to our guide to check if an app needs an update on Android or iPhone. Jul 1, 2020 7:24 PM in response to azjules. We are not officially endorsed by nor affiliated with Tidal. *EDIT: 2022/01/25. ", Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch. One solution that was suggested was to use a screensaver that's a black screen, and set your screen to never turn off. If you have an Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch. I did also just do the 4.8 firmware update when I signed back on with TIDAL. Thats why the music might stop when the screen turns off. It will only reset various settings to their default values. Tap on the Change plan settings option located to the right of the power plan your surface is using. I am using the latest version of the Android app and 272 is updated to latest firmware. azjules, My Apple music will not play music when phone is closed or "sleeping". On your iOS or iPadOS device, touch and hold the app. Once the screen is locked, or when you switch to another app/the main screen of your device, tap the Play button on the lock screen/in the control center to start the video. Ive been having similar issues + my own but have to realize Spotify was founded in 2006 & Tidal was founded in 2014. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. If it isn', A Screen Overlay error appears on Samsung phone or tablet. The video player automatically scales down to a corner of your screen allowing you to watch a video and work with other appssimultaneously (until you disabled the option in the System Settings of your device). 09:19 AM Can't Add App Already inside Secure Folder to Home Screen. in, 04-08-2020 Anyway, now I know how to fix it and it works great!
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