However, good to hear that you got your neighbours up and running again with an internet reset. Ktm Rc16 2021, Registered in England. Had to remove the large heat sick under the PCB to get the old hard-drive to slide out. Just repaired Humax T2120, from failed Seagate 500 GB to Toshiba 1tb. Get in touch Need more help? Tried all maintenance mode options. We know how important recordings are so we do offer options to keep your recordings. I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . Ordered a replacement Seagate drive, followed the procedure above and happy days!! display: inline !important; From my experience just the same size or bigger, the YouView drive had lots of tiny partitions at the front end but the main one was 850GB (this being a 1TB drive). Find many great new & used options and get the best deals for Humax HDR-2000T Freeview HD TV Recorder at the best online prices at eBay! After a power cut my BT DTR-T2110 500gb set top box was stuck in start mode. I used Gparted as I am running Linux Mint. I followed your easy to follow instructions & have successfully fitted a new hard drive ! They told me something very similar last week when I cancelled. ok thank you so i will lose all my recordings but any more i make will be ok ? If you have bought a used hdd like I did youview will not set up your new drive, I had to remove partitions in command prompt, but do not reformat for your pc at the end in ex fat32 or Ntfc. Obviously you will no longer get box updates from BT but you may from another provider if they use the same software. on catch-up as I was not paying for their TV services. Kevin. Many Thanks. So clearly explained. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;rplease wait, loading but then it switches off (red light), switches on again and goes through the same procedure. The Ethernet cable is securely connected to the Ethernet port. If you're unsure what box model you have, go through the following steps: Open the Menu Select Settings* From Information & Reset select Device Information If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. Is my box a brick ? A white powerlight should appear on thefront panel, Touch the button on the front of the box once(far left hand side of thefront panel), then immediately press the VOL - button (Left dot on the circle panel on the front of the box) for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt, Press the button on the front of the box, Choose your preferred option (see list of available resets at the top of the page) and follow the on screen instructions, Press and hold the down navigationtouch button on the front of the box for 5 seconds, until you see Enter Maintenance Mode Y/N (Y:POWER)prompt, Press the button on the front of the box. If there is no red light when the power switch on the back is switched on then this would make me suspect a problem with the onboard power circuitry. Just tried this. You can get to the cog by pressing Up and right after opening the Menu. (a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(n=t.source||{}).concatemoji?c(n.concatemoji):n.wpemoji&&n.twemoji&&(c(n.twemoji),c(n.wpemoji)))}(window,document,window._wpemojiSettings); Thanks for the info which was clear and easy to follow and saving me a load of cash. If you're able to, make a note of all your preferred settings and scheduled recordingsas you will lose them once you've completed a Maintenance Mode reset. Check your box has a stable connection to the internet. Thanks for the feedback Keri! It was a freebie. Catch up/on demand via YouView on Sony relates only to content made available from the BBC, ITV, Channel 4 and Channel 5. I still use the box as a YouView box but within a couple of . It requires a username and password to unlock it. Im not sure why all the previous steps failed, but that last method with a cloned drive worked for me. Hopefully this will help some other people keep the recordings from their old Youview hard drives and transfer them onto a new drive Chichester Impressed. You could have a conflict with the powerline adaptors. Les champs obligatoires sont indiqus avec *, Adresse: It does take several minutes for the maintenance menu to appear. I had a spare laptop hard disk (Hitachi, 80Gb) so I followed these instructions to fit, and it kinda worked the box was now alive, it would record the current programme if I pressed the record button, but anything I set to record failed. It might be a failed component rather than a soldering fault. This was great. Thank you for the excellent guide, well written and easy to follow, I know have a working box once again. Just to update things further, my new drive is refurbished and was formatted in Windows. Followed direction to eBay to get a Seagate 500gb New replacement hard drive , and was delivered next day (thanks to eBay ). Trying internet reset finally did the trick. Bought replacement drive and fitted in 10 minutes all as your guide. Do you think I need to format the drive..? Great to find someone on the internet who knows what they are doing and is spot on with instructions. Thanks for the quick response and here are some related questions.. I read your very clear article/instuctions,easy to follow bought a new hard drive the same as original (ebay)as recommendation.Start to finish 30 minutes,worked first time.So from a box that as due for the bin is now better than newmany thankswill check out your website again. The maximum is probably 1Tb or 2Tb as there is some sort of addressing limit on some computer systems for drives above 2Tb. I think you could a) clone the disk first, then b) extend the final partition to take up any extra space on your new drive, Im thinking of those with 500Gb drives wanting to go to 1TB. If it is within the coverage of a main transmitter, or one of the bigger relays, you should get the lot. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. I got the box working again got into the maintenance menu and selected the first option. This is to support the feature of pausing and rewinding live TV. Any BT-specific recordings that you have on your hard drive won't replay after your contract ends apparently, but the Freeview recordings will continue as normal. fbq('init', '128412981189068', {}, { Need help with these connections? Are you able to temporarily move the YouView box nearer to your router so you can complete the setup with it plugged directly into the router with an Ethernet cable? It seems its due to HDCP? Youview recording failed This is another one that is usually caused by either your internet connection, or also possibly your broadband connection too. Or maybe not. took the old drive apart and the arm was stuck solid in the middle of the disk!!! Read our cookie policy. After a few minutes of powering it on, does the Youview box work normally? YouView Box Hard Drive Replacement. document.removeEventListener(evt, handler, false); Replaced the hard drive with one pulled from an old laptop. http://bt.custhelp.com/app/answers/detail/a_id/53417/~/how-to-return-and-recycle-your-bt-broadband-h says Bt will send you a returns bag if you were a BT Tv customer and you inform them you are leaving.. That is BT adhereing to their responsibilities under the Electrical waste regulations. Teslin Fake Id, if (window.removeEventListener) { if(/(? That difference is obvious, on a YV box you aren't forced to use that god awful user interface all the time. United Kingdom. Find great local deals on second-hand satellite & cable equipment for sale in PA40PW Shop hassle-free with Gumtree, your local buying & selling community. Remove the bottom of the box leaving the PCB resting inside the lid. Any ideas? Its also the consumers responsibility to understand their rights, which is why using these forums helps. On demand and PVR works fine. If your YouView boxs power settings are set to Smart mode then you can set the box to go into deep sleep after you go to bed to save power and pre-boot in the morning. As Graham pointed out, whether. But it still doesnt work same as before, it wont enter maintenance mode and doesnt load. West Sussex Hi I ended up using MiniTool Partition Wizard, it was straight forward. The four longest screws go in the bottom of the case. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. If you take some before and after timings let us know if fitting an SSD speeds up the menus and cold-booting! }); Free delivery for many products! How To Become A Commercial Diver In South Africa, Replay: La communication oculaire, la performance visuelle le champs visuelle et la rponse au prnom / , Replay: Trouble de dficit de lattention hyperactivit (TDAH)/ , Formation : Gestion des troubles des comportements anime par mme Ibtissam Benzahra. My box wasnt initially recognising the new drive. first time I have ever done anything like this and I followed this step by step and Im happy to say I am up and running. "agent": "-4.9.18-1.6.0" After following your instructions everything works a treat. BT Vision+ Pace DiT7431/052B Digital Freeview Box Receiver 160GB HDD Recorder The 165960205623 BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Recorder - $24.71. I have decided to cancel bt tv as we are moving house. img.wp-smiley, The BT TV Box Pro connects to your broadband hub over wi-fi and now you can watch your favourite content without the need for an aerial. Thanks for your very clear easy to follow instructions which helped this 69yo silver surfer fix his box in minutes!! All Rights Reserved. 2 weeks ago I rang up and cancelled just the TV package but kept the broadband and the woman I spoke to was adiment I would need a new box to watch TV. Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. Thanks. hi will a buffalo hd-pvu2 500 gig work in it. Am I safe in trying the new drive or will I render it useless if the box was somehow bricked by the update? Still functioning Cancelled a couple of months ago. Thanks! nearly bought a new youview box, but found this site after a google search. If so why are BT misleading customers into believing that they need to return their YouView box? Many thanks, very well explained and illustrated! A red light should appear on the box, Press and hold the down arrow on your remote until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. My box hadnt failed completely but was malfunctioning, unable to play back or use the apps, and I guessed it was a corrupt hard drive. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Software reset and factory reset still failed, taking me back into maintenance mode. It's been confirmed by both BT and by YouView that these threats are entirely unfounded. If youre using Powerline adapters, make sure these are connected also. Why couldnt more companies follow your example? The hard drive will work fine with the box on its side. Open reach sorted that and Netflix works fine now. On further investigation the hard disk heads had stuck. Maintenance mode is used to recover your box when something has gone wrong with it. Any ideas? If you take the bare hard drive out of the portable enclosure the disk might well work. A moderator in the BT Forum has confirmed that the box will still work after cancelling. Yes you are being misled by BT. You can also buy or rent the latest films and box sets from the BT TV Store. If your set top box is receiving signals that are too strong, it is also likely for it to overload the Youview BT box, hence causing poor TV signals. I ordered a new Seagate ST500VT000; when it arrived I started to suspect it wasnt factory-fresh Put it in the box, but couldnt get Maintenance mode, just a blank screen even after an hour. We always conscious about the amount of energy we use. Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. Thanks for the tips Robin. "source": "", Very clear instructions. YouView boxes cannot receive all of the Internet-based channels that are available on Freeview, although it does receive some of them. Thousands of Plusnet customers who have its YouView TV box will lose access to certain channels and features, including BT Sport, from 1 November as the provider is scrapping the service. Any suggestions how to keep the recordings before I try that option as a last resort? Thanks for the advice worked like a dream got a WD 500Gb WD5000LUCT on ebay for 29.95 inc del. Many Many thanks! Poor and old people among those who are less satisfied with the BBC, according to Ofcom, as BBC accused of chasing younger users. width: 1em !important; Once the lid was off, my suspicion that the hard disk was responsible was confirmed. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. The different options available are displayed below. I successfully managed to replace a failed Seagate hard drive with a 1Tb Western Digital. This will cure the clicking/buzzing/beeping noise fault that stops your YouView box from booting up due to hard drive failure. Many thanks. Fantastic. I had a spare 640GB drive from a laptop with a broken screen. Remove the screw near the back of the PCB and the one near the front panel. Need more help? If you've been inactive for a certain amount of time, we'll give you a nudge and say your box is about to go into standby. Thanks seems not enough praise. Fortunately, whether you're dealing with signal loss, missing channels, distorted or pixelated picture, spotty audio, a faulty . I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) Also includes a lan input for connecting to your internet router (there is built in wifi, but as my router sits on the same stand i chose the wired option)once i had plugged in my virgin box, ps4 and my soundbar (via optical cable) i switched it on. Not sure what box model you have? Gently disconnect the plug for cable from the lid where it connects to the main PCB. Note to others, when the instructions say wait a few minutes for maintenance mode to appear, it really does mean a few minutes. The only thing i get on my my 1tb bt box i the maintenance menu , i got a 320 gb hdd from another youview box to try and still the same . After buying a new Seagate ST500VT000 hard drive I turned it back on and did a software reset and everything is working as before. Carefully lift the lid up pivoting at the front of the box, revealing the insides, but dont yank the cable connecting the lid to the PCB! Why YouView; . Worked a treat. wfscr.type = 'text/javascript'; I originally replaced the drive with a 500GB WD black I had knocking about. It worked..! Squeezing the plug should release the latch on it. If you are bothered about BT hobbling your box, an idea I think is ludicrous, don't connect it to your router. After some trial and error work out that the disk needs to have a fat32 format partition for the box to be able to recognise it! Nowadays, the best way to do this comfortably is by using a HDMI cable to connect the two together. Having googled the fault I found your site and I have successfully replaced the hard drive, same for same, following your expert guidance and for 32 I now have a fully functioning box again. This site uses cookies. BT YouView+ Box Get the fastest YouView+ box in the UK. But those who wish to cancel their TV and broadband contracts now, ahead of the shake-up, can do so penalty-free. While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. if (window.addEventListener) { Not tried the BT Vision option but I wouldn't expect that to work. You might find upon opening your box that the faulty HDMI output could be a broken solder joint on the connector which is simply remedied. New replacement drive works a treat. Presumably the new drive needs to be the same make and model, or at least the same size. If your box is out of its 2 year guarantee you might be on your own unfortunately, unless you want to get into DIY solder reflow ovens! After the recent price increases I chose to take advantage of leaving penalty free as my Wife has been complaining to go back to Sky for most of the last 2 years. Any Ideas? Its still working fine with an average usage of 7 hrs live tv per day. We followed the user guide instructions and Googled every possible solution without luck. Unless the drive is an AV grade model it might not last as long as an AV grade drive. Im a complete novice so was happy and pleasantly surprised it all works great! Channel Nakoni Alamat Ng Pilipinas, A YouView box is a set-top box, a device that converts the signals into something that your TV can read and display. I get the waking up screen, then it goes straight into m mode. And of course the new property having a working aerial. Mine actually had a Seagate ST500VT000 fitted. All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. Votre adresse de messagerie ne sera pas publie. The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. Also I saw solutions with opening the disk to check if its not stuck but not sure if its gonna work with tv box as a long term solution, or whether its only to recover the data before disk fails again. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Assuming youre already with BT for your Broadband, then the costs are as follows: TV service: Either 4 a month (basic service) or 12.50 for the unlimited service. Works fine now. USA & International; Australia; Canada; France; Germany; Italy; document,'script','https://connect.facebook.net/en_US/fbevents.js'); Serious question will there be any risk to the hard drive if I position the box vertically on its RH edge (Hard drive above PCB)? During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. Many thanks. }); Announcements, Guides & Community Updates, Here's where you can . Check your box model 20 minute job and around same for setting up after reset. http://community.bt.com/t5/YouView-fr. } I let it run for about 4 hours and it wasnt even 1% complete and every sector so far was bad. If you cant get into maintenance mode then perhaps the fault is with the main PCB/circuitry rather than the hard drive document.detachEvent('on' + evt, handler); Will NEVER go back. margin: 0 .07em !important; Tried maintenance mode, software repair brings it back to the loop, factory resets with keeping the recordings failed. Just replaced the drive in my YouView box using the above clear, concise instructions..! So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. The second email is the follow up with the instructions on how you can return it. Now with TALKTALK paying 8 a month for my Phone and Broadband. for (var i = 0; i < evts.length; i++) { Hope this helps any future users. Weber County Sheriff Jobs, See the table below for links to buy the different makes and sizes of YouView Hard Drive. That is, will I still be able to watch iPlayer through it? Regulator Ofcom has launched a review to examine why the BBC struggles to meet the needs of some audiences. so I put in a clean 320HDD (cleaned with diskpart). Disney Star Private Limited is an Indian media conglomerate owned by The Walt Disney Company India subsidiary of The Walt Disney Company. I doubt if complaining to BT would be effective. We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. They too are AV specification drives (video drives) which are capable of recording at least two separate video streams simultaneously while playing back a third. } else if (window.detachEvent) { Thanks for the advice. Really helpful & informative, well written. What are things against if so Then came across your site. Maybe it was something to do with the hard disk not being video grade, or the small size. Thanks so much for taking the time to document this. Is that to be expected? Im at a loss. I succumbed to a new LG smart TV this week, which is a vast improvement visually on the steam-powered one that has served for 10 or more years. Turn the power on using the switch found on the back of yourbox. Thanks for the installation guide. The drives listed above are all 2.5 drives so they are the correct physical size. BT YouView box went faulty yesterday, found your guide, which I found really easy to follow. Just fitted ebay hard drive no software reset gone back to its old settings bt waking up then youview loading maintenance setting just flashed on screen just once. Im curious about fitting an SSD. Put the bottom back on the box loosely and turn the box upright again. Many thanks. What about all those who bought Retail Youview Boxes ? Switch on the power switch on the back of your box and a red light should appear on the front. var logHuman = function() { Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. Make sure the physical power switch on the back of the box is switched off, then reconnect all the cables to the box. Had a little difficulty removing the drive due the the sticky pad underneath but, once released, it came out easily. Youll probably need to get into maintenance mode. All Rights Reserved.
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