palmera vacation club lawsuit palmera vacation club lawsuit

I just want out. This business is not a member of Business Consumer Alliance. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Etc. Report inappropriate content Robert F 2 posts 92. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. I'm tired of the lies. Creating memorable vacations for our members. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Rental: CST: 2081369-50. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. | He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). ST-36515. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Called better business and state of SC. We had a very similar situation happen to us - after years and years of successful timeshare ownership. Palmera has an "F" rating with the BBB. After being told they could take a trip to Hawaii, the couple went back home to Alabama. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. If we can verify it in our system, an email will be sent to you with your password. Reverse and return back to what we had, and reimburse us for the waste of our time in full. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. I've had my bank account since 1975 and want to keep it. Perhaps, the finest resort community along the Atlantic Coastline. You must log in or register to reply here. Everything you need for a luxurious relaxing vacation. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Argentina Australia Belgi (Nederlands) Belgique (Franais) There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. We were still not interested. I called the number they gave me three times to cancel the contract but no one answered. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? $291.18/mo Est. Vacation Club. Learn More. At this point I just wanted to get my money back and get out of there. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Reply. we are convinced we made a BIG mistake and composed a letter to cancel the contract. RCI, LLC is not responsible for any activities or services provided third party providers. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Theres a lot of noise out there. I called in late November and was told that my dates were not open to call again in January. How much do you spend normally on your hotel? Login. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Sign up for free now, Sign up for free to participate on the website. Type in the email address you registered with. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. It was basically, sorry sucker attitude. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Use this comments board to leave complaints and reviews about Palmera Vacation Club. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Most real companies would take the time..will see where it goes. I suspect this goes on all the time. Nothing that the salesman presented to us was Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. He wouldn't take that. Nothing has been done and calling makes it clear no one cares. Sounds like your bases are covered. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. We stayed at the Island Links and attended a timeshare presentation. Well guide you through the process. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. We told him flat-out during the tour that we are not interested. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Washington Seller of Travel Reg. They lie right to your face and then remind you that nothing they say is legally binding! The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. I just feel so bad for all of the people that get swindled by vultures like these. No we know why. Seller of Travel Reg. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Sign up for free now, Sign up for free to participate on the website. Like a free stay and Hilton money? I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. My dad had this happen and he called them and said he was not paying anothe dime. Each unit is professionally decorated and refurbished every year. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). go back to original rules when we joined or get out of contract. 602560941. would get enough money to pay off their time share. We bought 3,000 points for around $13K. Pay only $199USDon your exchange fee when you book select Orlando resorts. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. So they could either buy it back or he'd just quit making payments, so they let him out of it. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. Others, however, pose a big financial risk. TUG saves owners more than $20 Million dollars. Click here to get notifications about new complaints of Palmera Vacation Club. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Is this your company? Unfortunately, last year, we believed what they were telling us and bought points with Palmera. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. To be updated with all the latest news, offers and special announcements. Load More; Browse for Rent Browse for Sale Add Your Property. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. Claim it and get a lot of features. The guy then became upset and challenged us why we could base our decision based on something online. The letter I sent via fedex was received by someone at PCV this morning. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Did they give you any bonus items ? Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. We have had two BAD ENCOUNTERS with Palmera. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Copyright 2020 Business Consumer Alliance All Rights Reserved. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. A lot of robocalls are currently making this pitch. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. I am still suffering with cancer issues and cannot pay my medical bills. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Reporter3228572. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. legally cancel the contract. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. NEARBY AMENITIES. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . RCI members must redeem this exchange offer through the contact center. It may not display this or other websites correctly. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? Write reviews, ask and respond to questions, palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. Offers void where prohibited by law. The trading power we were supposed to have with RCI was incorrect. ComplaintsBoard.com is a leading complaint resolution website on the Internet. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. OMG!!! Click here to explore the Palmera Portfolio. The savings and perks are clear. I became a member in 2015 and was generally happy. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. BBB reports on known marketplace practices. The Palmera membership also included a Quest No: TAR-6309. The club promoter is making a profit somewhere along the process. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. We arrived at 9am along with dozens of other potential buyers. product but we could spend more $ and upgrade. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Also publication TIMESHARING TODAY. Congrats on finding TUG. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. to the resort just about 1 year later and went to the sales office We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. The letter is already in transit via FedEx to PCV. Please dont include personal, political, ethical, or religious commentary. The trading power we were supposed to have with RCI was purchase it back from us. Often, you can answer the scam-or-not question before you even see the details of a club promotion. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). I did this for over an hour. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Scam Clue 5: A promotion that poses as an investment. Hawaii Seller of Travel Reg. Please be wary when you go on this tour. The lady I spoke too had no interest. Other restrictions may apply. Box 7602, Hilton Head Island, SC 29938. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. For a better experience, please enable JavaScript in your browser before proceeding. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. With the average cost of a timeshare, you will have already made up what you paid for and more! I told them I was waiting on a check from them to pay off my old time share. We asked plenty of questions, figuring 4 heads were . Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives After purchasing, I was told to just click Book Me and schedule my trip. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? The latest complaint timeshare fraud was resolved on Aug 04, 2017. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. We bought 3,000 points for around $13K. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Usage Type Annual . Recent Reviews We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Theyre selling pie in the sky, and Marie Callender is better at making pies. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. Hawaii TAT Broker ID #TA-023-193-6000-01. At least I can dispute the credit card charges. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. This offer only applies to new reservations. Fla. Palmera Vacation Club. Taxes, additional fees, and charges may apply. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. They think all they have to do is change their name or change management companies and people won't find out. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. We put down $1200 on our credit card and signed the financing paperwork for the rest. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. All of the lies, promises, and representations are part of the scam. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Points 3,000 . Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. On their websites, both businesses proclaim the best deals on vacations. get quotes and more. Hawaii TAT Broker ID #TA-023-193-6000-01 In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. B. brenda123129 of FARMINGTON, US. All-Inclusive resorts may charge a mandatory all-inclusive fee. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Scam Clue 2: A promotion claiming youve won something. Start a new search, then select a related item from the autosuggest. Read Also: Sale Of Vacation Rental Property. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Check the complaint history, rating and reviews on this company. The travel prices the salesman It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. They sat us down with our salesman in a large room. If a deal is actually honest, it will still be there after you take a day or so to check it. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? This is the version of our website addressed to speakers of English in the United States. After all, it's not their money but yours. Lets say you take a week-long vacation every year somewhere new. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! Contributions should be appropriate for a global audience. Does anyone else have experience with this and any advice? Palmera Vacation Club Members Association, Inc. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. They promised it would be sold in 3. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Save. After purchasing, I was told to just click Book Me and schedule my trip. On our way down to Hilton Head, we were a little bit behind schedule. Our records indicate the company failed to respond to the one complaint brought to its attention. This is a multi-location business. showed us were significantly less than what was actually They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Do we have any recourse to either go back to original rules when we joined or get out of contract? the 2 timeshares we were trading in would be sold and that we Still wondering why people buy timeshares? Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Websites:There are no additional web sites. Registration as a Seller of Travel does not constitute approval by the State of California. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. He was not up front at all. Hang onto your paperwork. Customer Reviews are not used in the calculation of BBB Rating. The price level of this organization is high according to consumer reviews. get quotes and more. All of the one star reviews that you read are TRUE. This was enough to scare us away. However, I cannot afford this. This will surely increase the credibility of your complaint. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.