It is usually labeled "Airline Reference Code" or something like that. Unaware at the time of booking, we wouldn't be able to select seats on a code share. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). But strangely only at FRA. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. Book your preferred seat when booking your flight. However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. Passengers enjoy AC power outlets for charging devices and on-demand TV. Please note that passengers who have purchased an Economy Light fare on a continental route and have not made an advance seat reservation that is subject to a fee before checking in cannot change the seat offered to them at check-in without payment of a fee. You are fluent in the German or English language. standard seat, seat in the preferred seating zone, seat with more legroom). I was able to upgrade ORD-MUC with miles, but realized my FRA-ORD return is N Class, not upgradable, and we can't select seats until check-in. As most Airlines around the globe have been charging this fee for a long time, I fully understand. I ask him for his name he refuses. What more can you ask for? After telling me my earlier assigned seat numbers correctly I was told the reason it dropped was I didn't pay. If they don't go well there very well could be another strike. I have to correct you on one thing: As Well of course Lufthansa is simply trying to get people to avoid buying the economy light fares and trade up. We got horrible seats and they were so small and close together, I cannot see how that was even humane. True, but Aegean does not charge the change of the seat for 25. Because you need your AC confirmation number. Sometimes, the price of a code share is less. Lufthansa is no longer 5-Star airline!!! I wonder how much they paid to get this 5-star Skytraxx rating, which, quite frankly, has become a complete joke in the industry. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. Apparently , without his patronage, the airline would be bankrupt and never be able to fly again. Hope this helps some people who arent aware of this - dont book a bag! We should be OK strike wise. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. After checking again,they told me no, they see the payment but it is now too late. Shame on them. Jo Jo RabbitThanks! Manage individual bookings. D) Why are Lufthansa personnel not offering their supervisors but become angry and send you away to come back later or threaten to call the police ? In such a case, you can change seats free of charge. I couldnt of course. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. Lufthansa planes are getting a major upgrade. The seat is reserved at least 52 hours before departure. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. You can also book a hotel or a rental car directly, or even take out travel insurance. Wont recommend anyone to fly with LFH. Although I had made enquiries with the airline about people with COPD and the wearing of face masks, they appeared to take no notice. Also, there are negotiations scheduled on the 2/22-23. Lufthansa is the worst perpetrator for failing to honour even paid seat selections when you've booked a K fare. With the old policy, you could select any empty standard economy seat 24 hours before departure, when check-in opens. Not in terms of fares, but in terms of passenger experience. I was offered a refund for the seats but I have yet to see it. Lufthansa points out that it includes one 8kg carry-on bag and snacks with its fare, two offerings that are chargeable in low-cost airlines. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Greed & stupidity. You will be asked to enter your information and then directed to a customer service representative. Please view our advertising policy page for additional details about our partners. aisle seat, window seat, seat with more legroom). Probably cannot pick seats because you are flying on Brussels (ta && ta.queueForLoad ? But with this, they will soon be topping the charts. You can likewise visit the Lufthansa Airlines site at www.Turkish.com to reserve a spot on the web. Lufthansa HON Circle Members and Senators can reserve their seats in advance free of charge irrespective of their travel class. For the time being I cant totally avoid LH or OS but I am starting to consider other options, even if it means a connection or inter-European flights. Starting June 21st, the German carrier will charge a 25/$35 fee for anyone looking to change their seats in Economy Light. You have to wait your turn based on the type of fare you purchase, and being at the back of the line carries risks that are common sense. Others too. You'd lose some money, then, because Lufthansa Group's primary competitors are ULCCs, and even they tend to be somewhat reasonable with ancillary fees. Received 0 Likes on 0 Posts. (From economy to premium economy). Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. Issuance of travel documents (tickets) 14 days before departure. What do you make of Lufthansas Economy Light seating policy change? If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. Just told me I couldn . Multiple seat changes are permitted on the same leg of the trip. Haven't been successful with Swiss yet. Its been entirely left out that this only affects inter-European flights (not international/transatlantic flights). Some People scream racism when they are not following instructions or rules. The plane took off on time and arrived 45 min early and was not packed. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. You are able to carry out the instructed tasks without the help of a companion, parent or other relative. I will not do this again. The Senator Lounges are ok but often crowded. But that doesn't at all mean a middle seat will be assigned when better alternatives are available. See more about our ethics policies here. First off, there is a strike at German Airports today. Lufthansa was a problem. I had to check in, pick seats, and make amendments on two of the airlines with no problem. Lufthansa is much more restrictive than United is when it comes to seat reservations in the economy cabin. You change your seat, but the new seat is cheaper or free of charge. aisle or window. Please contact the provider of the flight in question. To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. Economy class on Lufthansa is a bit more comfortable thanks to better seats. When I get to their website it now says no seat reservation are available for this flight. Each time a few hours later after receiving a seat reservation confirmation and seeing it online the seats disappeared again. Lufthansa is the national carrier for Germany and the largest carrier in Europe. In Economy Class, Lufthansa offers you the option of reserving a seat with extra legroom on almost all types of aircraft. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. This morning I was assigned a seat toward the back of the plane but not the aisle I had requested. At the Austrian Airlines Service Center. RT London , have cream tea get over jet lag,have some fun, see a friend and then fly to wherever . Advanced seat reservation is available on all Austrian Airlines operated flights for passengers holding an Austrian Airlines flight ticket. Well Lufthansa if I don't want a seat you choose for me , then I simply won't fly with you. Lufthansas Economy Light fares dont include seat assignments in advance. : ABCD10 or 132-312334) and your name. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. What are Lufthansas Economy Light fares? Since 2016 for flights to Europe I have exclusively flown American Airlines on their planes, and I have never had an issue with lost seat reservations. Most people booking a Lite fare are short haul travellers, who wouldnt really mind a middle seat for an hour or two. Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. If you have a credit card that pays for such fees then this would be a charge the benefit would include. Carriage must be booked and paid for on lufthansa.com or at a travel agency before commencement of travel. So, in sfo I hoped to choose at the airport. Carry out upgrades, receive special access to advance seat AC often does not allow advance seat selections for (ta && ta.queueForLoad ? At least KLM is trying to update their fleet as quickly as they can however Lufthansa continues to proceed at a glacial pace with its quintessential smugness and hubris- we can charge high fares and provide customers with a substandard experience because we can! were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. Not being frequent plane travelers we thought this was prudent.. Anyways, we are leaving tomorrow and somehow, we will get them to refund out seat fees. Help with Scoot booking 5:28 pm. Alternatively, you may use. I think you're jumping the gun here when assuming the worst. Absolutely ridiculous they are a 5 start airline. Your feedback is important in helping us keep our community safe. Any idea whether this will affect FTL/SEN/HON members as well? Who benefits from this code share malarkey? I doubt it. On the day of my flight I also received confirmation for those seats. I picked seats on Lufthansa and every time I checked, they still showed up. They are not. The only improvement was that we were able to get connected quickly. I can see the seating part of the interface, but the link to change seats is gone. Please note that the choice is limited under these conditions. Others too. While people who decide short notice and pay way more have to sit on the leftover seats.I dont think so. The flight reservation is confirmed (no waiting list bookings). I am tall and not thin so a center seat really isn't fun. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81447008', '');}, 'log_autolink_impression');airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. All Lufthansa flights have been cancelled. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. I had been a loyal Lufthansa customer (even paying more to fly with them) until they some "genius" decided it was time to follow the "American model". It was my favourite Airline for many many years. They feature at least ten centimetres of extra legroom. Never again. Book your flights with Yatra.com and hold your seat for free. LH has become one of the worst airlines in Europe. I had flown in the day before from Mauritius and had the told me I would have stayed in the airport and would have been able to return on my flight. I will avoid Lufthansa in the future as much as possible. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. You make changes to your journey but on your new flights, equivalent seats are no longer available, advance seat reservations on your new flights are free of charge, or these flights are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. This includes wireless charging, Bluetooth connectivity . Even then, paying for every seat and piece of baggage may make other airlines seem more attractive. The amendment fee is not refundable and is forfeited if you do not board the flight. Please note, however, that for safety reasons there may be restrictions on your choice. 2. To avoid a fee, just scroll to the bottom of the page (without clicking on a seat) and click the orange "continue" button. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. Then as now, paying considerably more than other carriers for the direct flight and Lufthansa quality. I would bet that Lufthansa's competitors in this market also charge similar fees. Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . United has nothing to do with Lufthansa's seat reservation issue or system They only get the seat assignment info for them which is why it appears on our United App. total phone time all I cared was that I got my seats that I had already paid for. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. I booked on United, then paid Turkish for a seat, only to have it disappear. By the way, travelling regularly on Lufthansa it already happens that your chosen seat gets reassigned so that they can cramp all passengers backwards, leaving 10 empty rows at the front. I come back later and I am told to go hurry, the gate has been changed a 10 minute walk away. their Companions). This upgrade is not valid on flights operated by other airlines. I find myself gravitating more and more towards LOT - they are usually cheaper, the service is much better and Warsaw is far superior as an airport to Frankfurt. I'm still peeved that they want $50 per seat to select a seat in premium economy. Had similar issues with United / Lufthansa back then on flights to Europe, and never flew them again. Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Visit www.lufthansa.com for more information. Lufthansa, leading the race to the bottom since becoming a "5-star" airline. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. Surprisingly decent food and more than expected. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. I'm going to call Lufthansa and make sure everything is ok, I guess, but I had not having assigned seats. #flyingwhilejewish. This post has been removed at the author's request. I flew Eco light last week from LAX to FRA and Im Hey there, But we were still in Premium Economy and had seats, so it wasn't really a problem. Guests will have control of a heating/cooling system for the nearly one-meter-wide seats and access to wireless charging stations, full suite-width screens, shoulder sink-ins, and personal wardrobes. As Lufthansa described this option up until now: My issue is this: I don't know and I am I had to check in, pick seats, and make amendments on two of the airlines with no problem. Lufthansa has lost its good reputation as it used to be. After your booking has been confirmed, you can reserve a seat up to 52 hours before departure. If not then call the operating airline. I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. Some airlines do not allow you to pick seats if you don't book from their own web site. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? She is very terse and rude and says she needs o deal with another flight. However, the dynamic changes in medium- or long-haul flights, where the importance of padded seats and hot meals is much more. They know they dont have to try to do anything to attract customers, Im guessing because they (or rather the group) are often the only option that works for many people, especially in secondary European cities. They keep you in Germany forever? The group is . But not on a train that would get me to Munich on time! Using your booking code you have access to all your flights. I had extra time so I waited for them to open. Authenticate using your booking code or ticket number (E.g. As with any airline ticket today, you have to think about what you NEED from the flight to determine what your best option is. I flew three airlines in my trip to Greece from California. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. But United said I had to pick my seats. The economy class passengers are the worst affected. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. Lufthansa Gets Punitive With Economy Light Seat Assignments. It is not possible to pay the fare on the bus. The A350s will have three suites with up to four seats each. and when leaving Germany they demand to see your entry stamp into the EU.. B) Why are you not refunding them when you change their seats ? Welcome to Ryanair no 2. I travel standby so always get last minute seat assignments after every paying passengers gets a crack at it (now including these Economy Lite passengers), and their automated system is set up to assign the BEST AVAILABLE seat at the time the actual seat assignment is given. Very disappointed in Lufthansa.I have to look into different airlines since I have to fly to Europe in July. Lufthansa will begin randomly allocating seats during check-in for base economy tickets. It could be that when you check-in for your flight (online and at the airport), the seat mystery will clear up. (Easier said than done, my home airports are FRA and DUS.). I will NOT be flying with you again. After 1.25 hours of holding, it was explained to me that there was something amiss connecting my seats with the United reservation. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. Got to the gate with my boarding passboarding denied. Re: Lufthansa seat reservations are not possible on this flight. Please note that a confirmed Lufthansa seat reservation does not legally entitle you to a specific seat on board the aircraft, but only to the selected category (e.g. Lufthansa also need to recognise the fact that some people have breathing difficulties. Have connected through MUC a few times from non -Schengen countries and no issues at all. I ask him for his supervisor. You do not meet the conditions for sitting in an emergency exit row. If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. The amendment fee does not create an entitlement to the selected seat number or category. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. Based in New Delhi, India. At SN, they are already doing it partially: advance seat assignment fees already apply (12 EUR for standard seat) during online check-in (same as before check-in), however you could ask check-in agent at the airport to change your seat, that remained free. 5 years ago. If you would like to change this seat, an amendment fee starting from EUR 25/CHF 35/USD 35 will be charged with effect from 21.6.2022. This website uses the following additional cookies: (List the cookies that you are using on the website here.). If you dont need a seat assignment or checked bag, the savings could be worthwhile. The amendment fee is not refundable and is forfeited if you do not board the flight. My bags were stuck in Frankfurt. The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. LH have been going downhill ever since they got that 5* rating from Skytrax for their renderings of business class seats which dont exist, and then upped the pace of downhill acceleration after the latest government/public-funded bailout. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. You can also update your saved preferences, contact and frequent flyer details at any time. Finally she got access and got the last 2 seats together with an aisle,3rd to last row. An advance seat reservation only applies per flight segment. Please also note that any carry-on baggage must be stowed in overhead bins as no items may be put near or under the seats of an emergency exit row during take-off and landing. Lufthansa's Economy Light fares don't include seat assignments in advance. At least for us, our United Flight to Munich in Premium Economy was much better than I expected. Hi stillaliveca I have flown a number of Lufthansa flights like your within Europe. If the names are not available by this deadline, the booking will be cancelled (see Cancellation and Refunds). Lufthansa airline completely ignored all the information presented to them. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Thanks Francis, according to LH web chat, I can use my LH booking reference for both (ta && ta.queueForLoad ? Coming back to sfo to Frankfurt the security personnel at Frankfurt were on strike. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. To be honest, Skyteam offers the most competitive product in Europe. I picked our seats and were given our boarding passes the next day at the airport. Please enable Strictly Necessary Cookies first so that we can save your preferences! Given the tough two years it has had, the carrier now wants to take advantage of returning passengers and maximize the ancillary products it sells. This has been skewed for a long time in favor of Euro pricing- now more than ever. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. I couldnt of course. Others are not. Using your booking code you have access to all your flights. To be honest, Skyteam offers the most competitive product in Europe. You have a confirmed booking and are accepted at check-in (no waiting list). Likes: 0. I had to almost starve during entire journey from USA to Mumbai due to extremely bad food served and that too after funishing their service upto premium economy class. There are no operational reasons that would prevent a seat change. If you want to view/print itinerary, go to www.checkmytrip.com and put in your reservation code and . Re: Lufthansa seat reservations are not possible on this flight. With other food airlines to choose from we will now avoid this airline. I will avoid Lufthansa in the future as much as possible. I have confirmed seats for those chosen seats weeks in advance. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. I had to pay $70 to ensure a seat with my husband. Pretty soon, they should all be wearing Black Shirts and a Swastika. You have successfully joined our subscriber list. My outbound ticket included two checked bags at no cost.
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