holland america onboard credit holland america onboard credit

There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. In todays era of heightened security, Holland America Line has implemented a no visitor policy. locations will accept major credit cards, and some will accept U.S. dollars. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). From attire and handbags to sparkling jewelry, we have a variety of products to choose from. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Please see the following important information about your luggage tags. Souvenirs can? WebFind the best value cruise sailings to South America in January 2024. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. Additionally, you can call the ship directly from the shore. Or just add any leftover amountto your onboard gratuities. No more waiting for printed cruise documents. Onboard Credit: Depending on stateroom category, guests receive up to $150 onboard credit per person that can be used for a variety of amenities, including specialty WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. Even through two hurricanes. All cash advances are subject to restrictions. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. For further information on our relationship with airlines, please refer to your Cruise Contract. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. Book and save with our Have It All cruise fare. And just got of the phone with HAL to verify that all amounts are showing. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. If your OBC is from another source, other than Holland, you can get the amount refunded to you. I have a $25 OBC per pax. Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company. There are two or more people in the cabin, then the charge will be significantly higher than $13 per cabin would be. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. HAL reserves the right to apply this price protection and offer at its discretion. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while at dock or while tendering due to steep gangways and steps,particularly during low or high tide. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Other terms and conditions may apply. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. Pack shoes on top of other contentsin your baggage to expedite the screening process. The statusof your seating request will be listed on your Cruise Contract. Download the app before your cruise, log in, and immediately start using Navigator. LauraS Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. Any and. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. OBC is merely a reduction in the amount that you have spent during the cruise. No, the cash deposit is the same as the credit card deposit. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt. Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. Crew Appreciation and Service Charge Policy. We donate reusable goods from our ships to nonprofit organizations and working with port authorities to identify additional vendors who are capable of recycling cruise ship waste. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). will be located near the entrance to the pier area where you will be checking in your luggage. Please contact Guest Services for more details. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. No, the cash deposit is the same as the credit card deposit. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. Is this essentially correct or am I missing something? Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. or CDs. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. if you have and inside stateroom do you have to pay for laundry service? Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. and souvenir bar glass at any bar. Here are just a few of our environmental efforts: Just as when ashore, water conservation is an important environmental initiative. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. HAL does listen (at times) to their cruises, so please tell them to allow this. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. I still think it is too much, though. Avalon Waterways Azamara Carnival Cruise Lines Celebrity Cruises Costa Cruises Cunard Disney Cruise Line Explora Journeys Holland America MSC Cruises Norwegian Cruise Line Oceania Cruises Princess Regent Seven Seas Up to $1,500 On Board Credit. WebExclusive Onboard Credit Up to $100 on select sailings + Exclusive Rates Distinctive Voyages Amenities include a Cocktail Reception, Exclusive Shore Event + more Best Holland America Line Cruise Deals by Destination Select Destination Caribbean & Bahamas Alaska Alaska CruiseTours Panama & South America North Europe South Europe Transatlantic Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. A luxurious dining experience in a room graced with fine art and antiques. If these have not yet been provided, please ask your Stateroom Steward. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Shore Excursion credit must be used on corresponding cruise and is non-refundable. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. 2. Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. I understand that some cruise lines already allow this and it would be such a HUGE help in our planning. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Across the cruise lines fleet of 11 ships, theres everything from live music to lectures to keep all ages happy, and weve rounded up the most fun to be had. Specialty Dining is based on cruise duration and ship type. This will help prevent delays in obtaining pre Holland America's claim that much of the time that they are out of comms range and can't readily get changes made to your account/creditcard are a sham. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Please complete the Online Check-In process at. Started June 21, 2021, By Taxes, Fees & Port Expenses are additional amounts to fares listed. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. I will make this one statement--a hold on a credit card is standard throughout the travel industry--rental cars, hotels, and cruise ships. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. Would the front desk be able to tell us do you know? If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Limit: One (1) offer per person, and up to two (2) per stateroom. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. Please fill out the form and return it to the Guest Services as soon as possible. Children ages 3 - 6 years old have a sign in and out policy. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! I can see asking for a hold for the $70X6 passengers to cover the tips, but they are asking for $60 a day, per passenger. attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. For a limited time, enjoy all the benefits of our standard Have It All package, including Shore Excursion and Specialty Dining credit, plus free Crew Appreciation, a Low Price Guarantee, and upgrades to Premium Wi-Fi and Elite Beverage Packages. In your stateroom you will find laundry bags and price lists conveniently located in your closet. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. The rate is US$16.00 per minute and billing begins at the time specified. If you have enough credit to cover it, why get excited about it? Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Promotional credits are nonrefundable. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. MissJammin, November 23, 2016 in Holland America Line. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ Also, please note that scooters and wheelchairs weighing more than 100 pounds without the battery are not allowed to be transferred from the ship to tender and/or from tender to shore. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. Please Note: For security reasons, baggage without tags or owner identification may not be loaded on the ship. Not so much for currency conversion but because it is a done deal. No smoking of any kind will be permitted on any stateroom verandah. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. Just to confirm-- we can use OBC for the daily service charge? Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. Visit our Frequently Asked Questions. The choices are endless. (Required for kids and tweens ages 3 12). Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. Unused TA credits were credited back to our credit card at the end of the cruise. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. It is how it is. OP-we had a lot of OBC on one of our recent HAL cruises and didnt think wed spend it all. Each item is authentic and many are branded with designer names you have come to trust. Internet is accessible from the comfort of workstations on board or from a personal laptop. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. Safety begins with the design of our ships. Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Shipboard credit on a Holland America cruise can be used for almost everything onboard your ship, including spa treatments, specialty restaurants, shore For this reason,guests are encouraged to obtain travel medical insurance prior to travel. Early Booking Bonus Offer is valued at $130 per day. Holland America Line will assist in filling prescriptions. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Changes to your already confirmed flights (change fees and differences in fare may apply). If you plan on bringing a scooter on the ship, please contact: Phone: 1-800-547-8493 (locally at 1-206-626-7044), Email:GuestAccessibility@HollandAmerica.com. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. I appreciate the info above, being relatively new to HAL. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. No additional deposits will be due until final payment. Representatives are available 24 hours a day, 7 days a week and 365 days a year. I got all three answers, the last of which (from Seattle) was all "use it or lose it". Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. Have It All Early Booking Bonus Offer (Early Booking Bonus Offer) is available for a limited time, on a first-come, first-served basis, to the first guests who make a new booking in connection with the Early Booking Bonus Offer while it is available. The amount of the Crew Appreciation will be based on stateroom category, as set out below: We pride ourselves on excellent guest satisfaction and our onboard team is available to immediately address any concerns you may have about your cruise. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. The Hotel Service Charge is either $13.50 or $15.00 (for a suite), , per day. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Reservations may be made on board by contacting the restaurant manager. We're sorry, this promotion has ended. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. I don't want to judge anyone's finances, but I would be a little concerned travelling without a few extra thousands on the card for sudden emergencies. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Choose from options for calling only, calling and messaging or calling, messaging and data. You may find more information on our tours and shore excursion programs on hollandamerica.com. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. Table number and table size are on request only, and will be assigned by the Maitre d' on board. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. While some credits are Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Manage your cruise with our free app! on board, nor do we have kosher dishes, utensils, pots or pans on the ship. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Wheelchairs: Holland America Line has a limited supply of wheelchairs on board. The amount of Onboard Credit you'll recieve is based on your stateroom selection. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. of your seating request will be listed on your Cruise Contract. During our regular business hours, please call: 1-800-426-0327. It's not a charge, it's just a hold. Im sure it will all work out and if we can buy them an excursion and drinks that will be great. Hope all HAL ships will soon have this. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. Florida_gal_50. You should have it available at the gangway when disembarking so please. We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. My experience has been the same as Krazy Kruizers. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. Please note that this is a U.S. government regulation over which Holland America Line has no control. : At some point in your travels you may experience an emergency. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. All of the Crew Appreciation and Service Charge payments made by all guests on all ships in our fleet are pooled, net of credit card transaction fees. If this were the only credit card we had AND if we needed to have those funds available for spending while traveling to the pier or while on the cruise, then that would be a problem (I am so thankful my in-laws paid for ours for us; we just have to reimburse them for any expenses after the cruise is over). U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html.