The future cruise credit can only be redeemed on bookings made in USD currency, will be applied to guests' cruise fare, is non-refundable, non-transferable and any unused portion will be. Started June 21, 2021, By Do you have drink packages or programs onboard? My cruise is not until March 2020 and I have until January 2020 to make any changes. You can check the status of your cruise on the canceled cruises page. She was very helpful and extremely knowledgeable. But I feel relieved that Carnival will not downgrade my level of class (Ocean Suite). There are 400 CSR agents. Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking). In the first half of 2021, cruise lines around the globe have been dramatically re-jigging their itineraries and schedules as the cruise industry looks towards a measured and safe restart of operations. Still debating if I just no a no show with her or call my PVP on this one. Inside those dates, cancellation fees will apply according to the timeframes found below. Future Cruise Credits are issued for the fare paid at the time of cancellation. The first time he helped us was with our cruise last year, and he didn't even book it. For Carnival-owned Princess Cruises and Holland America Line, cruise credits will be given automatically for select cruises canceled in 2021 but if you want a refund, you will need to fill out an . opt for the Shore Excursions offer for a $50 credit per stateroom for every port of call you visit on your cruise. Once you decide to go with a nonrefundable cruise deposit, you typically can't switch over to a refundable option. $100 USD per person. Pack and Go promotions have non-refundable fares. We want to cancel the trip and schedule a different carnival cruise during same time frame but different port. I'm going to double check this now as it seems you get 5 different answers at Carnival if you speak to 5 different people. What is the main difference between the two, and which one should you opt for? Instead, cruise lines have been busy creating brand-new itineraries from new homeports for their restart. Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking). How To Cope With Cruising's Pause? Trust me, as a person who loves cruising and recommends this as a go to vacation for families I don't want to take anyones space. What is the cancellation and refund policy in the event of bad weather or unexpected circumstances? The hardest part of using your CruiseNext deposit is choosing where you want to go on your cruise. External site which may or may not meet accessibility guidelines, YouTube. Started August 27, 2021, By Also have a lower level room picked out just in case they mention not being able to transfer the sale offer. They can (and often do) just update the record with the new ship's information, and your paid-to-date amount goes to the revised booking. We want to change plans since the keys were a major portion of our trip and it is highly unlikely that they will be rebuilt enough by then to really enjoy that area. *Early Saver: The deposit is non-refundable. The downside to a refundable deposit is that it's often not associated with the lowest price you'll find for your cruise. These have included never-before-seen opportunities, like luxury operator Crystal Cruises' .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}Bahamian immersion sailings from Nassau and Bimini aboard Crystal Serenity; Royal Caribbean's new Caribbean sailings operating roundtrip from Bermuda aboard the classic Vision of the Seas and islands such as Barbados, Jamaica, Dominican Republic, Antigua and St. Maarten used as homeports. See Disney Cruise Lines' Booking Terms & Conditions. Email to: Agencytransfers@carnival.com Fax to: 305 406-6477 There were times when we couldn't call him, so we'd email him with simple questions that would've only taken a few minutes of his time to answer, but he took forever to reply. That's been the case with me on more than one occasion. Now, the bad news: not every passenger booked on an existing voyage can be rebooked onto one of these new itineraries -- and not without cause. With an annual fee of $95 (a modest cost compared to the $550 annual fee of the Sapphire Reserve), the Sapphire Preferred offers up to $10,000 in coverage per person and up to $20,000 of trip . Total Fareis defined as cruise fare, air supplement, optional transfersand pre/post cruise vacation package. See Carnival's Deposit & Final Payment Requirements. Thank you. Had booked a suite that sleeps 3, my PVP told me if one person cancelled than they might move me to a similar suite that only held 2. External site which may or may not meet accessibility guidelines, Twitter. Here is my issue: my family has a cruise booked for 4/7/18 out of Miami. Sent from my SM-G935V using Forums mobile app. Any cruise that has a stop in a Canadian port has been canceled through February 2022 Cancellation Policy Due to COVID-19 If your cruise was canceled, you'll receive a 125% future cruise credit of the deposit and 100% future cruise credit of any additional money paid that you can use on any sailing booked by September 30, 2022. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Princess sailing. Your rating has been submitted, please tell us how we can make this answer more useful. Im planning to call Carnival today to find out what will happen if I drop my husband from my reservation for the Ocean Suite room. For bookings paid with a travel agency credit card or check, the cruise credit will then be issued in the name of the cancelled guest. This booking number and last name combination could not be found. As mentioned if you paid ES rates you will be charged $50pp. Catching up with Ritz-Carlton Yacht Collection - What's it Like On Board Evrima? Yes. Book your next Carnival Cruise and combine your VIFP loyalty benefits, plus our exclusive offer! Check with your individual line on its cancellation policy and final payment window, as each one can be different. To check what makes the most sense for you, and if your cruise deposit is refundable, read the following information compiled by Cruise Critic. When you are on board a cruise ship, you can save on your next cruise and the one you're on by purchasing CruiseNext deposits in either $250 or $500 denominations. A deposit is required within 4 days of booking your cruise, also please find final payment requirements below. Airport Transfers | Carnival Cruise Lines All Products Airport Transfers Airport Transfers Airport Transfers Starting at $15.99 / Person No Minimum Age Add to cart Already booked a cruise? Here's the breakdown for open bookings . She heard that and said she needed to call her supervisor, I was on hold quite a while but I got to keep my booking at the same price per person I originally had. See Carnival's Deposit & Final Payment Requirements. Except as otherwise provided in Carnival's Refund Policy, the deposit under Early Saver is non-refundable. $200 USD. For these, see Holland America's Cancellation Policy. Months ago, before the coronavirus outbreak began, the 71-year-old retiree and his wife put down an $1,800 deposit for an August cruise in the Mediterranean. We changed from a 7 day glory this august to a 5 day destiny a week earlier and weren't charged any penalties as early saver hadn't been introduced when I booked. Those inside of final payment would be subject to standard cancellation penalties, as a booking transfer is considered a cancellation first. I would look at deck plans and pick out a room on the deck you are now and ask to transfer your cruise to that ship and room. Some new sailings also have specific residency requirements in addition to vaccination requirements. First question: how much of the deposit will we lose? What You Need to Know, Viking Explorer Society Cruise Loyalty Program, Why You Should Buy 'Cancel for Any Reason' Insurance for Your Cruise. You can buy flood insurance as the river is rising. Most basic travel insurance plans cover trip cancellations if a direct family member gets sick or ill within a specified period before the trip. Carnival Cruise Line. . Can I Transfer My Existing Cruise to a Brand-New 2021 Itinerary? Yes I read it that way too. Cruise Tips. I need to cancel my booking, is there a penalty? For cruises which were slated to last five days or less, guests can ask for a 100% Future Cruise Credit and $300 onboard credit per stateroom on cruises booked by December 31, 2020 for. I believe you would need to rebook within a year but I am not positive on that. Book your next Carnival Cruise and combine your VIFP loyalty benefits, plus our exclusive offer! Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. PACKAGES, CRUISES, THEME PARKS AND SPECIALTY PRICES - All prices are valid for travel as specified, are valid for new bookings only and are available to Costco members residing in the United States. When Carnival cancels the cruise: Full refunds are available, as are options to accept future cruise credit with added onboard credit, based on the length of cruise. I just went and clicked on the link and it says I would lose $250 on each booking to cancel so a total of $500. 1) You would go online and cancel the current booking and the FCC would be generated in Carnival's system. Do you know what would happen to the other $500? 6-9 Nights $100. Cancellations that occur after the final payment due date are subject to standard cancellation penalties. There are generally two types of cruise deposits: refundable and nonrefundable. Ditto if you're bringing the family: Norwegian Cruise Line's recently-announced itineraries are only available to vaccinated passengers, and that includes those who are unable to be vaccinated like teenagers and children. Yes you can change sailings only take a minute. Some of this information isn't all that easy to find! I read the policy and it seems like we will only lose $50 but I am unsure. CC Help Jenn News. Normally when u make changes to reservations like yours, they would make you pay the full deposit now. If your FCC was issued as a result of Cunard cancelling your voyage due to our pause in operations caused by Covid-19 then yes, your FCC can be used to pay for your flights and hotels booked with Cunard. If you can meet the entry requirements for places like Bermuda and St. Maarten, you're good to go. When most people book a cruise, they typically choose not to pay for it in full, right then and there. The expiration date will be listed on your certificate. See MSC Cruises' Terms & Conditions. Those inside of final payment would be subject to standard. ES and Reduced Deposits can save you money. Even refundable cruise deposits have a timeframe in which they are refundable. Any unused portion (s) of inclusions are nontransferable, nonrefundable and not redeemable for cash. CC Help Jenn Other sailings include All Holiday; Australia; New Zealand; South Pacific; Asia; Prinsendam Europe; South America and Antarctica sailings. indicates external site which may or may not meet accessibility guidelines, indicates page is not optimized for a mobile device. If you cancel, then you will only have $800 rolled over to a new cruise, and when you go to book you will have to cough up the other $200 to meet the full $1000 deposit again (unless you find a reduced deposit sale again by chance). to me "Switching" is much better than "Canceling" as you can make the change without any more outlay of cash. Started June 21, 2021, By She said that Carnival cannot downgrade me class levels. . Page will reload to reflect new bookings. The Flexible Air option is refundable up to 60 days prior to the flight. Future cruise credits are issued in the name of the original payee, regardless of whether they were ever booked in the cancelled reservation. Most cruise lines are offering 125% FCC for cancelled . Port (Non Holiday Sailings). Started August 27, 2021, By How Reassuring are New Cruise Cancellation Policies Really? Carnival Cruise Line Deposit amount & final payment deadlines for Carnival cruises * based on double occupancy; for solo travel, see here; non-refundable deposit at time of booking: Early Saver, Early Saver Last Call and Super Saver fares. Possible restrictions: You can only transfer your booking once; Your booking will need to be outside of your current balance due date; The new booking must be of equal or greater value Depending on the cruise line, if you do decide to cancel, your deposit. The day of sailing is considered the first day of the cruise: The total fare is defined as Cruise Fare, Transfer Services and Pre/Post Cruise Vacation Packages and Fly2Fun Air*(please note thatFly2Fun Restricted Air which is non-refundable at time of booking). Each cruise line has different rules for payment due dates and cancellation deadlines. (I haven't done the math so these numbers are hypothetical). Princess Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Princess cruise. Click on it and it will tell you what you will have to pay. Guests who cancel prior to the final payment date will receive a future cruise credit in the amount of the deposit received less a $50 USD service fee per person. Well unfortunately when I called in to cancel the person who backed out, they did indeed move me to a 2 person cabin (thank goodness one was still available) but then told me I had to pay the higher rate for a whole new booking - saying it would cost more. Then we'd repeat the phone tag game. You will lose 50$ per person as an administrative fee. 2 - 3 days. JD Lasica Our website is the easiest place to find your next dream cruise and book online using future cruise credits. I can't get a straight answer from Carnival as to whether i can transfer my existing DP on the Glory in Dec. to same date on Victory out of San Juan? If you booked through a travel advisor, they can best advise you of the refund policies that affect your cruise. For more than 2 guests, or for guests staying in The Haven Suites, Suites, Garden Villas and guests on holiday sailings, see Norwegian'scancellation fee schedule. You have to pay the full deposit for the new cruise first,,, THEN, you can apply the $750 to payment of the new cruise. I'm leaning towards other cruise lines in general now, but if / when I book another carnival it won't be through him. In order to transfer the booking, please provide us with your booking pin number and we will be able to transfer it over for you. If you weren't in the early saver program or in the penalty phase then your TA charged the extra, not Carnival. You would be taking an exemption from another family should you "no show" her. Bookings were added Successfully. Thank you! Opens in a new window. In order to reserve a room onboard, cruise lines will accept a deposit, or portion of the full cruise fare to secure your place. Even if you change dates, Carnival will cancel the booking and create a new one with the new date. Sounds reasonable to me. They may do it without worrying about the difference, it's worth a shot. Start your registration by adding your email address and developing a secure password. If I had someone else to take the spot of the friend who cancelled, I am sure there would have been no cost since I had not booked early saver. And if you're not booked with the Early Saver's Rate, you will get the entire deposit transferred (provided you're not in penalty phase). A certain part of that is refundable by carnival in the form of a future credit (ES rate terms). We were constantly playing phone tag. Non-Refundable Total Fare at time of booking: Pack & Go The Direct Guest to Agency transfer information above is applicable to U.S., Canada, Bermuda, and Caribbean bookings only. When I booked the special was half off deposits which made them $125 a person with a $50 on board credit for each room. Minor Guest Policy Guests are required to be 21 years of age (on embarkation day) to travel on their own. Pre-purchased Wi-Fi and beverage packages are refunded in full to the method of payment used. LauraS What are the pros and cons of a refundable cruise deposit? CC Help Jenn 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form http://www.carnival.com/request-forms/reimbursement-form.aspx, Your new confirmation will show the amount paid. All - thank you all for the information. By The difference of the discount can be used to purchase a travel insurance policy, which might cover you after final payment, if you are forced to cancel. Between days 29 and 15, you forfeit the larger of either the deposit or 75 percent of the fare. As a general rule, you put down a deposit at the time of booking, and then make final payment generally 60 to 90 days before the sailing date. One of the perks of early saver. Check your cruise here. Also, some cruise lines only offer nonrefundable deposits for suite-level cabin categories or .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}guarantee rooms. We always book Early Saver, and usually reduced deposit. Royal Caribbean states a $100 per person change fee would be required for all reservation transfer requests outside of final payment. She said that there is a $125 + $49 deposit fee, but $75 of that would be put towards a credit for a future cruise within 24 months. By doing this, you will not have to put out any extra "up front money." Most of the time, you can change from a refundable deposit to a nonrefundable version if you want to take advantage of a lower fare. By proceeding, you agree to Cruise Critics. The family that was supposed to go with us cancelled and created a huge mess, but he took good care of us even though it wasn't his booking. -You may transfer your cruise bookings to us any time before final payment. Sorry for bumping up an old post, but I like to search before making a new post. I mean, that is the point of a refundable deposit, after all. neither military or past guest shouldn't have any cancellation/change fees if before final payment -right? Get expert advice, insider tips and more. Look up your reservation Share Details You can count on a cruise to relieve stress, but getting to the ship shouldn't cause you any more of it. Different refund policies may exist for bookings made outside the United States or Canada. Opens in a new window. AND one more thing.The March 20 date cost more,so our price went up over all.But to me,my peace of mind was worth it. For more than 2 guests, or for guests staying in The Haven Suites, Suites, Garden Villas and guests on holiday sailings, see Norwegian's, Other sailings include All Holiday; Australia; New Zealand; South Pacific; Asia; Prinsendam Europe; South America and Antarctica sailings. Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. No. Most times when a change is required the cost is minimal $50/pp. (e) This ticket is valid only for the person (s) named hereon as Guests and cannot be transferred or modified without Carnival's written consent. ** excluding Alaska, Europe, Transatlantic and Panama Canal cruises *** including Alaska, Europe, Transatlantic and Panama Canal cruises of any length. After the COVID-19 outbreak, Carnival canceled its cruises. My refund was all put towards a future cruise credit minus $50. And while that information is available online as cancellations happen, each guest should also receive direct communication regarding those options at the time of the cancellation. Cruises.com gives you exclusive bonus offers for free with every booking . That thing about the other person's deposit does sound strange. Basically, you would have to cancel and rebook. Cruises with special pricing have stricter refund policies, and when refunds are allowed on specials, they are typically in the form of Future Cruise Credits (FCC), not in monetary refunds. Yes, this is correct. At this point we have paid for airfare into Orlando (starting our trip there) and deposit for the cruise. You will loose $50 per person and the remaining deposit will be credited to you as a future cruise credit. She also recommended that I remove the vacation protection for my husband only. Powered by Invision Community. Olsen, P&O, Saga, Virgin and others all announcing special "Round UK" summer cruises from domestic UK homeports like Southampton and Portsmouth. Whichever you choose, youll enjoy the same peace of mind because we take care of everything. That means if you're booked on a cruise for next year, or the year after, but you aren't yet vaccinated, you can technically still set sail then -- but not on one of these new cruises. Guests must sail within 24 months from the date of the cancellation. Please call 603-418-8698 or email info@travelbydarcy.com for the mail address and assistance with the letter. Ship and sailing date changes are allowed prior to the final payment due date, subject to a $50 USD service fee per person, per change. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. I had this happen a few weeks ago. For standard sailing, a $25 per person initial deposit due 60 days after the booking is made must be posted at the group level to secure the group request. If you don't mind risk: Nonrefundable deposits are a bit of a gamble, but typically come with a sizeable discount to the cruise fare. The reservation is not booked in a Group. And you can share pictures of your adventures in real time if you choose the free Wi-Fi . By She did get an exemption but do to the limit bubble tours and not able to even walk around the port we may not bring her. Deposits are refundable unless otherwise indicated. CC Help Jenn They would keep it as a credit for a future cruise. Carnival Cruise Line's refund policies are dependent on the length of cruise, the type of fare you purchase, and the time frame in which you make changes or cancellations to your booking. It varies based on the length and, therefore, overall cost of the voyage booked. CC Help Jenn Opens in a new window. Final payment dates coincide with the end of the full refund period: 75 days before sailing for cruises two to five days long and 90 days for cruises of six days or longer. Once you have registered, you will see the Dashboard . Instead of getting the amount refunded to your credit card, you may be issued a . You do NOT have to cancel your booking, if you call in you tell them you want to "change" your booking to a different sailing. 19952023, The Independent Traveler, Inc. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form. *Taxes, fees and port expenses are additional per person. You use the $250 denomination CruiseNext deposit as a full deposit for non-suite categories, or as partial payment of suite deposits. Youll never have to worry about bringing cash, loading or unloading your luggage, or looking for parking at the port. Super Saver: The deposit is non-refundable at any time after the booking is made. Does anyone know how much of a hold Carnival puts on your credit card for an 8 day cruise?? You would then be required to pay the deposit on your new cruise, and they will apply the future cruise credit to the balance on that cruise (you have to tell them to do that). The final payment is due by Jan 2nd. If your plans change and you need to postpone or cancel, you can cancel and get a full refund if you cancel at least 90 days out (see below for slight variations you'll notice Princess's refund policy is fairly strict sorry! * Applies to guests in Non-Suites/Non-Concierge Staterooms on 1 to 5 Night Cruises where embark or debark is a U.S. port (Non Holiday Sailings). Page will reload to reflect new bookings. You will lose $$$ to make any changes.That is how they trap people with those reduced deposits. If you have purchased Carnival's Fly2Fun* air, please note the following as it pertains to the cancellation ofthe air portion of your booking: * Applicable to North America departures only. Hope this helps and that your family member gets better quickly. Aleman explained most cruise lines already have relaxed cancellation policies in place now. For guests booked directly with Carnival:To check and see if your booking is subject to acancellation non-refundable component, login to your carnival.com.au profile. A Viking River Cruises reservation can be transferred to our agency within 60 days of the initial booking date, as long as final payment has not been made yet. she insisted that we'd have to pay a $50 change fee as we're booked military:mad: plan on calling back soon to speak to 'whoever' answers the phone & see what happens, if no dice; will ask to speak to supervisor:confused: ive got a new PVP:rolleyes:, one who doesn't lie:mad: (least not yet;)jk very helpful guy). If you get a chance you can email me and I'll give you some info on what a GREAT PVP can help you with. Am I reading this wrong or does it sound like all we would lose is $50 per person as long as we decide what to do before final payment due date? Yet I booked a vista suite that slept3, and absolutely was not able to keep it with one of us canceling. By proceeding, you agree to Cruise Critics. 4 - 5 days: $150 USD per person: $300 USD: 76 days prior to sailing: 6 - 9 days: $250 USD per person: $500 USD: 91 days prior to sailing Does Early Saver and Early Saver Last Call follow Carnivals standard deposit, payment and cancellation terms? You pay the same either way it is just when you have to pay it. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. For those who meet the requirements and are ready to set sail, a whole new world of cruise travel awaits -- one that may not be repeated in our lifetimes. PVP is mia:rolleyes:, have only spoken to the main phone # peeps, was transferred & got both a nay & a yea:confused: Really don't want to get into refund to CC i used initially (especially since i paid it off & don't want to fuss with delay in getting check issued in lieu of credit), Can't remember if we booked using military or past guest if that matters in the equation, did get the upgrade that was being offered in the last sale of a lifetime;), if i do have to cancel & rebook later, any predictions on the aforementioned next big sale:D. I know you can transfer a deposit. YOUR AGREEMENT WITH US. Choice Fare: The deposit is non-refundable at any time after the booking is made. I am less than happy with my PVP, he started out great and now aside from dropping everything to make a booking he is under the radar. We have ground transportation partners everywhere, and theyre all committed to your safety and comfort as they get you to your vacation. If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees.
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