]RdDi$";r^@hf!cJ$QR_+1R3BKYVo8y`~s3P{?JZ6V06h FpJ@ja]H@6E^o(r|nRZ\w'?> UO(AcYZ#e5m EsY ^nb9`AXS /YbBY"PK:y!dnq!tc Xt+Pe*A Click on the different category headings to find out more and change our default settings. address' half way down on the right. It is against membership rules to transfer England match tickets to other members or non-members. Update Tuesday 12 May:UEFA has confirmed that lead applicants who wish to cancel their own tickets, but keep their guests are unable to do so. As soon as we receive this informat euro2020-sales.tickets.uefa.com//editPersonalDetails. hbbd```b``6A$S!X=L:HrL`RL>:fg3$c8El#N? . Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. Transfer tickets to your guests using the TRANSFER button in the app. On the next page, click on 'My account e.g. To reflect the current situation and to provide greater flexibility to supporters, UEFA have made some changes to their tickets terms and conditions, refund policy and privacy notification for UEFA EURO 2020 ticket holders. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 960.96 540] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> endobj "5$z(RGPd""z^e 8u$`e.Ky~ QLzqB!@cc}[8\"E*bfyic( ][%Vy7smwD_=d e`Uh0lt+n Only lead applicants will receive a copy of UEFA's email. For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). To access the return portal simply head to UEFA's website and select 'Return Tickets Now'. endstream $.' Enables clubs and referees to administer their day to day activities, From today, members have the opportunity to return their EURO 2020 tickets if they're no longer able to attend. If you disagree with the changes, or your circumstances have since changed, UEFA are offering ticket holders the opportunity to return tickets for a full refund. No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. `/~Gb^9G>*koOx=qa. Last name. I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. A UEFA Women's EURO 2022 ticketing roadmap has been issued, along with a vision for a legacy programme which is hoped will increase the number of girls playing the game by 2024. Tickets & Membership. Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. UEFA have outlined that the cancellation needs to be done by lead members, i.e. This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. 2 0 obj For now, heres a step-by-step guide to changing the names of Ticket Holders for your World Cup tickets, Begin by going to the FIFA ticketing website and login to your account. Please go to UEFAs website. 1200 0 obj <>stream English (English) Franais (French) Deutsch (German) (Russian) Espaol (Spanish) Italiano (Italian) Portugus (Portugese) Azrbaycanca (Azari) Refunds can only be made back onto the original payment card. >u? What should I do? As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. You will be asked for the email address of your son and then the ticket will be sent to his phone. Your message / question. 2 0 obj %%EOF This takes you to a page where you can edit your email address. Updated It is not possible to update the email address of your FIFA ticketing account after it has been created. To find your 'Personal Details' page, click on your name at the top right of this page. Please be aware that tickets purchased within the England Supporters Travel Club are strictly non-transferable in line with the Terms and Conditions of the membership. From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. Why should I check my ticketing account on FIFA.com/tickets regularly? I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. Q. I am requesting a refund of my EURO 2020 tickets due to the coronavirus, but I wish to still attend next summer, will I be able to buy back my tickets later in the year? Youre offline. 'yZ*=T7p{G'KG&4;T VG.{zj,4wZbTtVOS1 w`8%bZJ3>P_/;|qwt%]xm}h +>m8r_2>yA It is now possible to change the names of Ticket Holders on all purchased tickets. If you don't have the app then it is in the Apple and Google Play app stores under the name UEFA Euro 2020 Mobile Tickets. Your email address. Please click on the relevant competition in the list below, so that you can access the corresponding contact form. <> All lead bookers will receive an email this week from UEFA outlining the changes that have been made. the original tickets buyers, and the cancellation will reflect the entire file. If you click on Reset Main Applicant you will receive this warning which appears that if you agree it will allow you to change the name. Q. Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. This means that if you definitely know that you will not be able to attend some or all of the matches you have been allocated, the lead applicant in your group will be able to return your ticket(s) via UEFAs refund portal now. Not only that, but if they are going to send tickets or other information in paper form it will go to the wrong address (although hopefully they will use the UEFA phone App for tickets which we used for the June 2019 UEFA Nations league Final games). The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. Please refer to these Frequently Asked Questions. %PDF-1.7 Tomorrow morning, UEFA will release a limited number of additional tickets for Sunday's #WEURO2022 final. UEFA works to promote, protect and develop European football . During a first come first served sales period and the last-minute sales phase, please log in into your ticketing account. % Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. Q. Head to our new page for all things England Supporters Travel Club. Q. It would be great if you could advise. stream <>/Metadata 352 0 R/ViewerPreferences 353 0 R>> It is not possible to update the email address of your FIFA ticketing account after it has been created. Enter information for the new ticket holder and save.. All done!! Vq{. It will help us answer you. If you're part of a group and wish to cancel your ticket(s) only, please speak to the lead applicant to arrange this. If you're not sure how to use the app then come back on this thread and . stream Once the match schedule has been confirmed and the second return phase has ended, there will be no further opportunities to return your tickets. address' half way down on the right. Please be mindful that only existing 2018-2020 Travel Club members will be able to access EURO 2020 tickets for next summers tournament. endobj I cant be the only person in this position, hence Im posting this question on the Forum. For your chance to access the priority window, become a My England Football member before 7am on Wednesday 27 July. We will work with our partners at UEFA to provide further clarity on the revised terms and conditions and update members shortly. Can I join the 2018-2020 Travel Club membership in order to be eligible for returned tickets. Contact Us: By Email. If you need to update your email address, please contact the FIFA. Please enter the details of your request. The England Supporters Travel Club does have my new address. Some members have reported that they only have the option to keep all tickets or cancel all tickets. The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. Your email address Your message / question Please enter the details of your request. The original payment card has expired or changed since I paid for my tickets, how do I amend these? the allocation of any Ticket by UEFA on a FCFS Basis when there is delay between the Requestno , theidentity of the Successful Applicant and payment for the . Lead applicants have until Tuesday 26 May 1pm GMT (2pm CET) to return their group's tickets. The demand for tickets at Wembley is set to go through the roof with England competing in their first major final since 1966 As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. Supporter tickets, you need to scroll down and select the subcategory. qbPg(s y9R+bf On the next page, click on 'My account e.g. Make sure you use the same email address as for your ESTC account and also remember to press 'Save Changes'. ldbEXRGXW#kLo+)T*2iSM* Upon entering the ticketing platform, to access your account settings please click on Profile on the side menu. If you're a lead applicant and are wishing to cancel your ticket but your guests wish to keep theirs, the advice we have for now is to wait until the schedule is confirmed before making a decision on cancellation as UEFA may have a further update. : the email address used to make the purchase. Any transaction fees acquired wouldve been as a result of your bank or payment card provider. % I have forgotten the password of my FIFA ticketing account. QUICK LINKS. However, consistent with earlier communication and despite the ticketing site having a button to RESET MAIN APPLICANT - the Main Applicant still CAN NOT be changed. The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. To participate within this community you need to sign is as an England Supporters Club member here. If you are unable to obtain these details by following the I forgot my password instructions please contact UEFA directly. UK: 0371 811 1905 (International: +44 207 835 6000) Disabled Supporters Office. Please also bear in mind that EURO 2020 tickets are in Euros () so although you are refunded the full ticket price, please take into account the exchange rate when you check your bank/payment card statement. Does anyone know how you can change this? Upon entering the ticketing platform, you were able to edit your personal details by clicking on the Edit my personal details button. @e:F8cBZkI6I/Zt)2@PWL$?bu&HEKUtF'8!Og|Y&r=c )W_3vW6uY&}5|xY2f,ak# |s`Fb3}u,s>RQ-@ty The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. If youre returning your tickets as a result of the coronavirus pandemic but still wish to attend the tournament next summer, please bear in mind that there is no guarantee you will be able to re-purchase the same tickets youve been allocated at a later stage. Enables clubs and referees to administer their day to day activities, UEFA announce changes to their ticketing terms and conditions, a new ticket return window and more. Download your tickets (available no later than five days before matchday). I can't find a way of changing my address on UEFA's website which has my old address (as evidenced by recent email communication from them). Unfortunately not, no. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. No single ticket cancellation in an order will be allowed. Now go to any UEFA.com page and log in. <>/Metadata 802 0 R/ViewerPreferences 803 0 R>> Head to our new page for all things England Supporters Travel Club. If you know for definite that you're unable to attend,and require a refund at the end of May, you can cancel all your group's tickets and the guests in your group will need to contact us separately so that we can collate their details to help them out with tickets at a later date. 1 0 obj Full Time. If you wish to keep all your allocated tickets for next summer's tournament, you do not need to do anything. endobj We recommend you wait for the full tournament schedule to be released and for further ticket application updates later in the year. The Football Association announced the news in an official press release this morning with the ambitious plans promising to take both the tournament and the game in . 4 0 obj endobj 1193 0 obj <>/Filter/FlateDecode/ID[<02BFBFD17E7F2E4BB76577AC9C110F84><90C7D712F99020438A31676F80B7F327>]/Index[1176 25]/Info 1175 0 R/Length 92/Prev 301170/Root 1177 0 R/Size 1201/Type/XRef/W[1 3 1]>>stream Persistent cookies These are stored on your device in between browser sessions. All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. stream l|@u{Qe:}QPDsmMYo?9tTvQr:C[mSJRNeWo.6))D()5!ya6JIeaKc)cJeU@;(R, This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. Enables clubs and referees to administer their day to day activities How long does the refund process take? <> You have stumbled across our old website! . : screenshots), please add the file in the. UEFA have announced changes to their ticketing terms and conditions, refund policy and the privacy notification regarding the UEFA Euro 2020 tournament. Regulations means, without limitation, the terms of the following: Mobile ticket top tips! On the next page, click on 'My account e.g. Q. I was in the second ballot conducted by the Travel Club in February, will I be allocated the tickets other members return? If you have forgotten your password or need to amend it, please follow the steps below: How can I edit some of the personal information in my FIFA ticketing account? FULL-TIME offers you an easy way to manage your football leagues online. If you do not yet know if you can attend Englands matches next summer, we recommend waiting for UEFA to confirm the match schedule before deciding to return your tickets in the second refund phase. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. hb```%,@(qQ 3&0T+hfp`bMdZ`` !Yiu000*=htGE@B( f@xB We are aware of the issues being raised by supporters regarding these changes. UEFA organises some of the most famous . Another member ordered my tickets, but I can no longer attend how do I obtain a refund? Get all the latest football news sent directly to your inbox, UEFA announce changes to their ticketing terms and conditions and more, ViewtheUEFAWomen'sEUROEngland2022Facebookchannel, ViewtheUEFAWomen'sEUROEngland2022Instagramchannel, ViewtheUEFAWomen'sEUROEngland2022Twitterchannel, ViewtheTheVitalityWomen'sFACupFacebookchannel, ViewtheTheVitalityWomen'sFACupTwitterchannel, A Statement From Our CEO, Mark Bullingham, UEFA EURO 2020 Important Ticketing Update.