Please open the release notes and click on theAssociated Software Versions, From there you can checkMinimum Supported Version with PAN-OS 7.0 ( For user-id and other soft. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. In this section, you test your Azure AD single sign-on configuration with following options. If not, not all the User-to-IP mappings may be included since any domain controller can potentially authenticate the users. I am running a v6.0 Palo virtual firewall and trying to connect to a user-id agent on a Windows 2k8r2 server. To confirm that the server running the user-agent is listening on the port configured in Step 8, run the following command on the PC: Log into the Palo Alto Networks firewall and go to Device > User Identification. In the bottom left corner of the Zone properties page, check the box to Enable user identification. When the Palo Alto Networks User-ID agent is configured in Fortinet as a pingable device, Fortinet sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. In a different browser window, sign in to the Palo Alto Networks website as an administrator. The LIVEcommunity thanks you for your participation! If you are not using the Windows User-ID Agent and your firewall is version 6.0 or later, you must configure FortiNAC to integrate directly with the firewall. 672 (Authentication Ticket Granted, which occurs on the logon moment), 674 (Ticket Granted Renewed which may happen several times during the logon session). etc ), Screen shots from the release notes of pan os 7.0.0. The button appears next to the replies on topics youve started. 07:34 AM. The service account must have permission to read the security log. The authorization key that allows a user to send user mapping data to the firewall. In Windows 2008 and later domains, there is a built-in group, Event Log Readers, that provides sufficient rights for the agent. Where Can I Install the GlobalProtect App? To test, run the following command from the User-ID agent. I have two Palo Alto Firewalls, each running different software version, 7.1.5 and 7.0.7. What problems or vulnerabilities does this present? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Since the lowest PAN-OS you mentioned is 7.0.2, I would recommend running the agent at version7.0.2-2. The User-ID agent version is 7.0.5-3 I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. Thank you for the reply. What Features Does GlobalProtect Support? The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. Click Accept as Solution to acknowledge that the answer to your question has been provided. cannot apply a policy without a user ID. This setting is under Network > Zones: Status of the Agent and connection statistics, Display a single IP mapping with details including group info, Display the groups being parsed on the firewall, Display the members of a group according to the firewall. I have searched for a similar error but can't find anything close. Select the Use Integrated Agent check box and enter port 443 in the XML API Port field. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. If you don't have Azure AD, you can get a. This website uses cookies essential to its operation, for analytics, and for personalized content. Other messages: Please start the PAN agent service first. Determines how often the device should be polled for communication status. Select a PC in the domain to install the user-agent software. Where Can I Install the Cortex XDR Agent? Must be running Windows Server that is a member of the domain in question. Port number of your choosing - any port number not currently used on this machine. When the limit is reached, the least recently used entry is removed (LRU cache). On the Network > Zone page, edit the appropriate zones. Allows you to integrate directly with the firewall when FortiNACdoes not integrate with the Windows User-ID Agent. Mobile Network Infrastructure Feature Support, PAN-OS Releases by Model that Support GTP, SCTP, and 5G Security. is running a supported operating system (OS) and then connect the Thoughts? What GlobalProtect Features Do Third-Party Mobile Device Management Systems Support? 06-05-2020 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The member who gave the solution and all future visitors to this topic will appreciate it! is sent to the Palo Alto Networks User Agent. The button appears next to the replies on topics youve started. In the Azure portal, on the Palo Alto Networks Captive Portal application integration page, find the Manage section and select single sign-on. In the menu, select SAML Identity Provider, and then select Import. Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Upgrading to Terminal Server agent version 10.2? To get the actual values, contact Palo Alto Networks Captive Portal Client support team. More info about Internet Explorer and Microsoft Edge, Configure Palo Alto Networks Captive Portal SSO, Create a Palo Alto Networks Captive Portal test user, Palo Alto Networks Captive Portal Client support team, Learn how to enforce session control with Microsoft Defender for Cloud Apps. See the new features introduced in User-ID agent 10.2 Review the Addressed Issues for your target release A message is also sent when one user logs . What Features Does GlobalProtect Support for IoT? Next, create a user named Britta Simon in Palo Alto Networks Captive Portal. 02:16 PM. Three PAN-OS are running with version 7.1.1, 7.0.5-h2 and - 78131. Upgrading to User-ID agent version 10.2? I'm using PAN-OS 6.1 and have the same problem. Fill in the following information: Domain name - FQDN of the domain, for example, acme.com. Replace Local Firewall object (address) with Panorama pushed object? In the 2 weeks since, the only thing we did was upgrade the Pan-Os to version 9.0.8 and now when we run a commit, we intermittently receive the following error: user-id-service is enabled, but no user-id-agent is configured forntlm-auth. This website uses cookies essential to its operation, for analytics, and for personalized content. The domain admins group has this right, but a new group can be created in AD that has this right added to basic user rights. Determine the machine the user-agent will be installed on. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, upgrade consideration for collector group in 10.1, Any impact or issues on Panorama-PA5220 v8.1.15 with User-ID agent v10.1.0 installed, Query regarding upgrade consideration in Panos 10.0 for "Address Groups and Service Groups". Perform the install. Click Accept as Solution to acknowledge that the answer to your question has been provided. can it monitor, and where can I install the User-ID Credential service? Which Servers Can the User-ID Agent Monitor? Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Please sign in to continue", Azure SAML double windows to select account. Direct integration of FortiNAC with versions of the firewall prior to 6.0 is not supported. I find it odd it did not show up until after the Pan-OS upgrade to 9.0.8 from 8.1.10. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! For Palo Alto Windows User-ID agent versions prior to 7.0.4, the XML API must be enabled to allow communication with, Hosts that will be affected by or managed by the To get to the service: admin tools > service > pan agent > log on > switch from local user to this account, then select the user that will be used for this service. LIVEcommunity team member, CISSP Cheers, Kiwi When the Palo Alto Networks User-ID agent is configured in FortiNAC as a pingable device, FortiNAC sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. 02:14 PM Configure the user-agent server to run under a different account than the local system, which is selected by default. We ran this config for nearly 2 weeks with no issue before then. See Add or modify the Palo Alto User-ID agent as a pingable. That said, PAN-OS 6.0 was end-of-life March 19, 2017. Navigate to Program Files > Paloalto Networks > User-id agent. The firewall on PAN-OS 8.0 will keep getting user information from the UserID Agent on lower versions, you will not be able to leverage new features but old functionality will keep working, If the agent is upgraded the older PAN-OS will still be able to get user-id information from but new functionality will not be available to the older PAN-OS. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If this happens, the mapping can be deleted once the cache timeout is exceeded, even though the workstation is up and passing traffic. 12:33 AM, @RussMcIntirethe very short answer is: yes , at least one of your agents needs to be the NTLM relay. Use the table below to enter the data for the Palo Alto Networks User-ID agent. Click on Test this application in Azure portal and you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! This website uses cookies essential to its operation, for analytics, and for personalized content. wmic /node:workstationIPaddress computersystem get username, Windows 2003 /2008 / 2012 / 2012 R2 or 2016 Servers, Windows2019(for User-ID Agent 9.0.2 and later). Palo Alto Networks firewall must be Version 4.0 or higher. 05-16-2016 The User Agent In all cases, the newer event for user mapping overwrites older events. The LIVEcommunity thanks you for your participation! User-ID Agent Settings. To integrate with the Palo Alto Networks User-ID agent you should be aware of and configure the following items: FortiNAC cannot integrate with Windows User-ID Agent versions 7.0.4 and higher because the Enable User-ID XML API option is not available. For Reply URL, enter a URL that has the pattern To upgrade the User-ID agent: Navigate to services and stop the service User-ID Agent. Select this check box to apply the Palo Alto SSO options only to the selected Host group in the drop-down list. You install the User-ID agent on a domain server that is running a supported operating system (OS) and then connect the User-ID agent to exchange or directory servers. Select Not Applicable. Sign in to the Azure portal using either a work or school account, or a personal Microsoft account. Is there any other thing I can check? Palo Alto Networks Next-Generation Firewalls, WildFire Appliance Analysis Environment Support, PacketMMAP and DPDK Drivers on VM-Series Firewalls, Partner Interoperability for VM-Series Firewalls, Palo Alto Networks Certified Integrations, VM-Series Firewall Amazon Machine Images (AMI), CN-Series Firewall Image and File Compatibility, Compatible Plugin Versions for PAN-OS 10.2, Device Certificate for a Palo Alto Networks Cloud Service, PAN-OS 11.0 IKE and Web Certificate Cipher Suites, PAN-OS 11.0 Administrative Session Cipher Suites, PAN-OS 11.0 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 11.0 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.2 IKE and Web Certificate Cipher Suites, PAN-OS 10.2 Administrative Session Cipher Suites, PAN-OS 10.2 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.2 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 10.1 IKE and Web Certificate Cipher Suites, PAN-OS 10.1 Administrative Session Cipher Suites, PAN-OS 10.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 10.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 9.1 IKE and Web Certificate Cipher Suites, PAN-OS 9.1 Administrative Session Cipher Suites, PAN-OS 9.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 9.1 Cipher Suites Supported in FIPS-CC Mode, PAN-OS 8.1 IKE and Web Certificate Cipher Suites, PAN-OS 8.1 Administrative Session Cipher Suites, PAN-OS 8.1 PAN-OS-to-Panorama Connection Cipher Suites, PAN-OS 8.1 Cipher Suites Supported in FIPS-CC Mode. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Windows UserID agent runs on a separate server, Notification if Cortex XDR agent fails to upgrade, Windows User-ID Agent Disconnect After Failover. User-ID agent upgrade consideration qafcopa L1 Bithead Options 03-24-2017 03:42 AM Hello, I have two Palo Alto Firewalls, each running different software version, 7.1.5 and 7.0.7. In the menu, select SAML Identity Provider, and then select Import. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.. On the Set up Palo Alto Networks - Admin UI section, copy the appropriate URL(s) as per your requirement.. Domain admin has this by default. Enable or disable contact status polling for the selected device. You can control in Azure AD who has access to Palo Alto Networks Captive Portal. Navigate to services and stop the service. @RussMcIntire I can only venture a guess: maybe the check didn't exist prior to 9.0 or didn't include the clientless configuration. To configure the integration of Palo Alto Networks Captive Portal into Azure AD, you need to add Palo Alto Networks Captive Portal from the gallery to your list of managed SaaS apps. If NetBIOS probing is enabled, any connections to a file or print service on the Monitored Server list is also read by the agent. How Many TS Agents Does My Firewall Support? This website uses cookies essential to its operation, for analytics, and for personalized content. Certificates should be fine on both sides. If a user is logged in remotely, such as through Remote Desktop, and there is no Persistent Agent installed on the host, login and logout information are not provided to Palo Alto Networks. I am running version 8.0.4-5 of the UID agent. Palo Alto UserID Agent Configure Steps. Once the install is done, the latest agent should start running with all the configs retrieved from the previous agent. Is it possible to disable the certificate check in User-ID Agent 8.0.4? I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. Make sure the local machine does not have any firewall that is blocking inbound connections to that port. The LIVEcommunity thanks you for your participation! Download and install the latest version of user-agent from. Zip the user-id agent folder and back it up to a different location. If a user doesn't already exist in Palo Alto Networks Captive Portal, a new one is created after authentication. If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. To configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal, perform the following steps: Follow these steps to enable Azure AD SSO in the Azure portal. By continuing to browse this site, you acknowledge the use of cookies. Domain controllers ip address - add all the DCs in the domain. 06-05-2020 Hi, We are planning to upgrade the User-ID Agent from version 6.0.6-4 to 7.0.3-13. Network connectivity to the DCs and to the management port of the firewall. The User-ID Agent monitors the domain controllers for the following events: show user group name group name (this will be the DN), https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClFWCA0&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 17:27 PM - Last Modified08/17/22 16:33 PM. Both firewalls connected to the same User-ID agent server. Next to Identity Provider Metadata, select Browse. The Role for this device. Available roles appear in the drop-down list. Palo Alto Networks User-ID agent must have a logged-on User. You can monitor the agent status window in the top left corner, which should display no errors. What Do You Want To Do? What is the impact with the firewall with PAN-OS 8.0.1 if the User-ID Agent still running with the older version 7.0.5-3? In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Palo Alto Networks Captive Portal. We didn't like this solution and backed it all out. In early March, the Customer Support Portal is introducing an improved Get Help journey. For single sign-on to work, a link relationship between an Azure AD user and the related user in Palo Alto Networks Captive Portal needs to be established. Unfortuntely I have to use the latest version because this is the only version supported on my 2016 DC. Palo Alto Networks: Firewalls, Panorama, Minemeld y Expedition CheckPoint: SmartCenter, SmartEvent, Gateways Symantec: Symantec Management Center, Advanced Security Gateway Netscope Secure Web Gateway Approximately the time spent by category 25 % Support and resolution Incidents 20 % Change Management The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, User-ID Agent - Failed to validate client certificate, ****************************************************, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. So either the agent or the firewall are using out of date certs or some other mismatch. - edited Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? In early March, the Customer Support Portal is introducing an improved Get Help journey. I have 2 servers with the user-id agent and 2 servers with the terminal server agent all set up and working. Determine which domain (with corresponding domain controllers) the user-agent will be querying. Users can be authenticated with any DC in the domain, so you can enter up to 10 IP addresses. Where Can I Install the Endpoint Security Manager (ESM)? The User-ID agent account needs to be added to the "Remote Desktop Users". By continuing to browse this site, you acknowledge the use of cookies. If I go into monitoring, i can see logs populating just fine and if I go into the cli and run. Navigate to Program Files > Paloalto Networks > User-id agent. The key can be retrieved manually or by selecting Retrieve. In early March, the Customer Support Portal is introducing an improved Get Help journey. When a user logs out of a host that has no owner, FortiNAC notifies Palo Alto Networks that the user has logged out. A message is also sent when one user logs off a host and a new user logs on to that same host while the host is still on-line. such as the, Add the Palo Alto Networks User Agent as a pingable device in, In Event to Alarm Mappings, you can map the. In the Basic SAML Configuration pane, perform the following steps: For Identifier, enter a URL that has the pattern You can use Microsoft My Apps. : September 19, 2022 Review important information about Palo Alto Networks Windows-based User-ID agent software, including new features introduced, workarounds for open issues, and issues that are addressed in the User-ID agent 10.1 release. An Azure Active Directory subscription. Initially, we were trying to do user mapping by implementingUser Mapping Using the PAN-OS Integrated User-ID Agent. Displayed when Palo Alto User Agent is selected in the SSO Agent field. Cheers, -Kiwi. This website uses cookies essential to its operation, for analytics, and for personalized content. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. - edited The service must be running as a domain account that has local administrator permissions on the User-ID Agent server. No relevant account log-off event is recorded. In earlier versions of Windows, the account must be given the Audit and manage security log user right through a group policy. By continuing to browse this site, you acknowledge the use of cookies. Domain name - FQDN of the domain, for example, acme.com. The User-ID agent version is 7.0.5-3. One user-agent is required for each domain and can handle a maximum of 512k users in a domain. In this section, you'll create a test user in the Azure portal called B.Simon. Registration methods Ignore list - IP address of the terminal server, any other machines that could potentially have multiple users logged in simultaneously. Just asking because the UID agent release notes say it'll only work with supported releases : The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. Select the Device tab. By continuing to browse this site, you acknowledge the use of cookies. This port must match the XML API port configured on the Palo Alto User Agent. Before installing User-ID, run through the following checklist: Installing and Configuring the User-ID Agent, Configuring the firewall to communicate with the User-ID Agent. The User-ID agent account needs to be added to the "Remote Desktop Users". If no user is associated with the host, only the IP address I have not tested versions that far apart but will this even work ? Can I keep the User-ID agent 7.0.5.-3 or should I upgrade the User-ID Agent version to 8.0.1-21 version? Time is stored in minutes. Cortex XDR Supported Kernel Module Versions by Distribution, Cortex XDR and Traps Compatibility with Third-Party Security Products. 2023 Palo Alto Networks, Inc. All rights reserved. You install the User-ID agent on a domain server that Palo Alto Networks Captive Portal supports. You don't need to complete any tasks in this section. You should be able to select users or groups. Next, set up single-sign on in Palo Alto Networks Captive Portal: In a different browser window, sign in to the Palo Alto Networks website as an administrator. Session control extends from Conditional Access. Description of the device entered by the Administrator. Enter the API Key value. User-ID agent to exchange or directory servers. In this section, you configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal based on a test user called B.Simon. If you want to create a user manually, contact the Palo Alto Networks Captive Portal Client support team. ThreePAN-OS arerunning with version 7.1.1,7.0.5-h2 and7.0.2 use the same agent server. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Lists the security appliances available when either Syslog or Security Events is selected. In this section, you'll create a test . These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! From PAN-OS 8.1 we support half a million machine mappings as well. Date and time that the device was last polled. In early March, the Customer Support Portal is introducing an improved Get Help journey. That said, PAN-OS 6.0 was end-of-lifeMarch 19, 2017. It might work if you fix the certs as mentioned earlier but I'd go and upgrade to a supported version. From the left pane in the Azure portal, select, If you are expecting a role to be assigned to the users, you can select it from the. Thinking about upgrading your next-gen firewalls and Panorama to PAN-OS 10.2? Windows XP, Windows 7, Windows 8 or Windows Server 2003/2008/2012. Where Can I Install the Terminal Server (TS) Agent? Container in the Inventory where this device is stored. The third party agent communicating with the same authenication credentials as FortiNAC, utilizing the ability to unify credentials across multiple products (e.g., Single Sign-On). Reading domain name\enterprise admins membership. Making the account a member of the Domain Administrators group provides rights for all operations. There are several scenarios that generate messages to Palo Alto Networks, as described below and in the flow diagram: A host is registered to a specific user; the owner logs onto the network with the host. The domain controller (DC) must log successful login information. Prisma Access and Panorama Version Compatibility. Domain admin has this by default. If netbios is not allowed on the network, disable netbios probing. The logon as a. Determine which user account can be used by the user-agent to query the domain. In the firewall, in device>user identification> user-ID agents, in the properties of the server, do I need to check the "Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? If WMI probing is enabled, make sure the probing interval is set to a reasonable value for the amount of workstations it may need to query. This information identifies the user to Palo Alto Networks allowing it to apply user specific policies. Where Can I Install the User-ID Credential Service? Save the downloaded file on your computer. - edited Learn more about Microsoft 365 wizards. Appears in the view only when the device is a pingable. In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. When you click the Palo Alto Networks Captive Portal tile in the My Apps, you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO. If this yields a logged on user, FortiNAC sends user ID and IP address. In the SAML Identity Provider Server Profile Import dialog box, complete the following steps: For Profile Name, enter a name, like AzureAD-CaptivePortal. Panorama > Managed Collectors. Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Firewall Config Templates(network) not showing up in Panorama. The LIVEcommunity thanks you for your participation! https:///SAML20/SP. This user account must have access to read security logs and netbios probing of other machines. Thanks for the tip, I thought those two would be compatible but turns out not.