Horrible customer service and definetly not reccomend the platinum volkswagen hicksville dealer. a customer. These cookies ensure basic functionalities and security features of the website, anonymously. Excellent, quick, and efficient service! Josh handled you with kit gloves you would not speak to anyone but Josh you refused to speak to the service manager. Highly recommend to anyone looking to purchase a car from this dealership and will What money are you expecting, we are the one that lost money with a trade that was not turned in as agreed. Congrats on your new purchase, and let us know if we can be of any more assistance! Josh entered the automotive industry in 2002 following his life-long passion for cars. knowledgeable, flexible, & courteous. Everyone very courteous and friendly. Platinum Volkswagen Best volkswagen I have ever been to. Secondly the dealership handled everything, there was absolutely no need to call corporate to complain that you could not start your car when now it appears to be your error. Impel is the newest tenant at Syracuses City Center, Impel Employee Spotlight: Helena McCutcheon. All He wanted to give her something to enjoy and be comfortable in going to and from treatments. He answered any questions I had and was extremely patient and attentive the whole way through. Keep coming. Great job by all at Platinum VW. He josh@platinumvw.com. When I leased this car nothing was mentioned about a 20,000 mile service limit and I was not asked about an extended service contract. I never lied to your dealership and i swear on my mother's life. Everyone was friendly and helpful from sales to billing to service. Manny Lucas W: PlatinumVW.com Good luck. by Uneducated liar according to josh lever, Amazing experience ! Claimed that was uneducated. Manny Lucas, He worked with me and my needs and wants for a new car I couldnt be happier with my new Tiguan! Our Dealership has built a reputation on providing courteous, honest service. josh@platinumvw.com. Will not go anywhere else. - 5:00 PM. Platinum Vw gave me top notch service and the best deal. Staff, knowledgeable and only recommended what needed to be done. Thank you, Josh Lever General Manager Platinum Volkswagen D: (516) 342-7771 F: (516) 331-0000 W: PlatinumVW.com facebook twitter" Dec 15, 2020 -Platinum . josh@platinumvw.com. We combine the best aspects of a leasing company and an auto dealership in one friendly, customer service oriented company. professional, helpful, thorough, and kind! It has been a pleasure serving you. Impel: Whats the biggest benefit to your location? He then hung up on me . a customer. New Car Dealers Hi Ang, thank you so much for your positive comments about Platinum Volkswagen - Sales! kindness! Platinum Vw gave me top notch service and the best deal. Verify to immediately update business information, respond to reviews, and more! Don't trust Josh a d platinum vw. However he did go over the trim level that was available the vehicle he quoted you on. They stopped at nothing to make sure. My second was just as good maybe even better. This website uses cookies to improve your experience while you navigate through the website. After that you proceeded to write bad reviews as you stated in your email as you did not get your way. THIS IS HOW PLATINUM TREATS A RETURNING CUSTOMER WHOSE CAR WENT DEAD AFTER 10 DAYS . Customer Reviews 1.8/5 Employee Rating. Manny Lucas, I immediately called back , asking to speak with the sales manager with whom I had dealt with on several occasions. 5 Stars - Great Experience VILDAN Senadam He worked with me and my needs and wants for a new car I couldnt be happier with my new Tiguan! Platinum is lucky to have a salesman such as yourself! Platinum Volkswagen in Hicksville is one of Long Island's premiere Volkswagen dealers. She was recently diagnosed with cancer and had limited time left. Check out 1,114 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! 7:30 AM Tony Basile Tony Basile Everyone was friendly and helpful from sales to billing to service. The cookie is used to store the user consent for the cookies in the category "Performance". It was a wonderful experience.The saler was patient and professional. Highly recommended! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. They are not worth spending your hard earned money at! Unfortunately you were lied to by a competing dealership. He and his photographer, Jim, were so excited to implement Impels 360 walkarounds, they were up and live on site in just two days! Please don't swear on anyone's life that is not healthy. 340 W Old Country Rd Hicksville, NY 11801. - 5:00 PM, Wednesday Highly recommend to anyone looking to purchase a car from this dealership and will. out of all the cars the worst service ever experienced was at platnum VW. Josh Lever. We suggest with all your issues that you have that you return to your selling dealer. listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. Josh didn't like my 1 star google review. Read Platinums VW's reviews with their numerous LAWSUITS and decide for yourself! Congrats on your new Jetta purchase, and let us know Manny or the team can be of any more assistance! I get better service at the Nissan dealership. I never wanted any reimbursement, just the admission that my vehicle's interior was damaged by your team. Their support, selection, attention and service is well above expectations in every way. Being such a hands-on owner, he personally logs into the Manager tool to review conversion numbers and track VDP activity. An absolutely lovely woman. kindness! The owner / , Front desk, Thank you so much for your excellent review! process was seamless. - 5:00 PM, Saturday facebook - 5:00 PM, 10:00 AM Platinum had what I wanted and gave me a great price. He sold me my Passat 4 years ago so I felt at ease buying my new Jetta from him this time. Lead by Owner and General Manager, Josh Lever, Platinum has been in operation for 8 years, currently employing just under 50 employees. This cookie is set by GDPR Cookie Consent plugin. Platinum Volkswagen: Perfection Is The Goal, Excellence Will Be Tolerated. Manny answered any questions I had and made sure everything went smoothly. {{dealer_info.qualitrics_ratings[dealer_info.selected_dealer.dealerCode]['sales']['star_ratings']}} Get Platinum Volkswagen - Parts & Service reviews, rating, hours, phone number, directions and more. Promised delivery 90-120 days. Thank you again for choosing Platinum Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Josh Lever Owner at Platinum Volkswagen Daniel Molloy Assistant Parts Manager at Platinum Volkswagen . Owner and President @ Platinum Executive Leasing Owner @ Platinum Volkswagen Opinion. Check social media profiles, resumes and CV, skilled experts, photos and videos, arrest records, places of employment, news, publications and public records . Having worked with them now for so long, it has been nothing but a success story," stated Josh Lever of Platinum Volkswagen. My brother had spent an additional $50 per month on the "Wheel and Tire" coverage, and it took Platinum's service center 7 weeks to tell us that what was being done will not be covered by the 3rd party coverage leaving my brother with no car for almost two months over the wheels since it was sitting there. This will be my final communication with you. We would like to welcome you to the All New Platinum Volkswagen. Our . . Other Employees Tagged: Fluidmaster Tank Lever Platinum Metal/Plastic For Universal. We will share your comments with Ryan and our team, and we look forward to working with you again. , Bill Q, Paul took a pre visit call from us and arranged to have the car available for us to drive, Thank you for taking the time to write this review, Helen! - 5:00 PM, Friday josh@platinumvw.com, Simple drop off, texted updates, sent a Lyft as a 10:00 AM In fact, based on their success using Impel products, when we develop a new feature like our Chrome Image Gallery stock spins, zoom and pan, and the new mobile app, Platinum is one of our first calls to test it out! Sales hours: Service hours: View all hours. Manny Lucas, Thank you for choosing Platinum Volkswagen, your feedback and rating mean a lot to us. You will feel like you are working with family, in a good way! I would highly recommend for those who are a Volkswagen. Adam Cevallos, Kevin Curti. josh@platinumvw.com. I have purchased 9 vehicles from Platinum Volkswagon. I never lied to your dealership and i swear on my mother's life. I'm looking forward to dealing with him again when m We work hard to make sure our guests have an exceptional experience, and it's great to hear that Manny took such good care of you. Your attacked my service manager on a personal level and then you continued to act towards the same way, the general manger on a personal level threatening bad reviews if Platinum did not fix your screen. in Towing. http://www.platinumvw.com You were rude to my staff calling my service managers names. Refer Me. Awesome experience- Manny made it easy! Platinum had what I wanted and gave me a great price. Josh @ Dealership redneck code 3 pack. Analytical cookies are used to understand how visitors interact with the website. They are not worth spending your hard earned money at! They definitely went the extra mile to make my purchase pleasurable. Used overnight drop off and got a call 1st thing in. , Rick ! time to explain every step of the leasing process and everything about the car I leased. They made me feel very welcomed. Hicksville, NY 11801-4102 everything was good and I was happy. Platinum Volkswagen s By leveraging Upstart's AI platform, Upstart-powered banks can have higher approval rates and lower loss rates for every race, ethnicity, age, and gender, while simultaneously delivering the exceptional digital-first lending experience their customers demand. "First things first you were handled above and beyond when your car would not start. In closing , and in fairness , the sales manager , Paul Garritano , is a perfect gentleman , but the bottom line is that every employee here works for a crude , self important ( admittedly wealthy ) , adolescent , Josh Weaver . Ann we are sorry that we could not meet your expectations. Platinum Volkswagen This rating includes all reviews, with more weight given to recent reviews. Yelp users havent asked any questions yet about. 20 others named Joshua Lever are on LinkedIn See others named Joshua Lever. Thanks again for choosing Platinum Volkswagen! He was professional and courteous and I have already recommended to a friend who admired my car and will be looking for a new lease in the coming months, , Bill Q, Paul took a pre visit call from us and arranged to have the car available for us to drive, I came in looking for a new lease and Ryan was extremely, professional, helpful, thorough, and kind! Moriah College. Manny Lucas, Thanks for sharing your thoughts about your experience with Manny here at Platinum Volkswagen. The sad part is you're an outright liar, and you think you know facts but you're all wrong on all accounts. . Platinum Volkswagen - Parts & Service in the city Hicksville by the address 45 Nelson Ave, Hicksville, NY 11801, United States ADD TO LIST. I was able to get an appointment in a timely manner. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Please dont be a sucker like me. It is our company policy to conduct our business in a manner that gives full attention to providing the best service to our customers. Manny Lucas, My experience at Platinum VW couldnt have gone more smoothly. RIP pal, I would highly recommend for those who are a Volkswagen. The owner, Josh, only sells cars by condescending and berating his customers until they're so bewildered they'll just sign anything to get away from him. Manny Lucas josh@platinumvw.com, I wanted a white Taos. We work hard to make sure our guests have an exceptional experience. everything was good and I was happy. a customer. Used overnight drop off and got a call 1st thing in Been working with Platinum VW for over 10 years now, Best experience always, everyone is so accomodating and professional. You serviced your car and went home to find all of the sudden your Uber screen was cracked. Read more. 10:00 AM Now I'm dealing with the hassle of disputing the deposit charge with my cc company. Cars for Sale the entire process. It's owners have years of experience in the automotive world and are family owned and operated. As in other posts i had the same experience Josh Lever is a know it all who has no sense of customer service. Average of 5 Customer Reviews, Whatever you do - do not use PLATINUM VW. Don't trust Josh a d platinum vw. 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More, Other Employees Tagged: Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. More than two-thirds of Upstart loans are approved instantly and are fully automated. Thank You for your expertise and guidance. Brooklyn's DTM Signs and Truck Wraps has been managing the design and installation of a wide range of signage and advertising services for years. Josh didn't like my 1 star google review. We actually headed over to Bayside VW the next day and signed for the same car in about 15 minutes because they were courteous and professional. One can hardly do worse than Platinum Volkswagen . I've been dealing with Platinum VW for several years and so far have had no complaints. This rating includes all reviews, with more weight given to recent reviews. Many of our customers are buying cars for their kids graduation or going off to college. Contact Me < BACK View All Employees. josh@platinumvw.com, Purchased my first Volkswagen here and I am so happy! Moses Quiroz, Customer Reviews josh@platinumvw.com. Melbourne City Volkswagen . MANNY IS AN EXCEPTIONAL SALESPERSON. Platinum Volkswagen 4.8 (1,114 reviews) 340 W Old Country Rd Hicksville, NY 11801. Platinum makes it a point to look especially professional when there are no problems , but when life happens , this is not where you want to be . By thinkaboutlife3 on DealerRater. from DealerRater. More, Other Employees Tagged: | Page 2. Due to your behavior there is nothing further to talk about you are in the wrong you don't listen to anyone but yourself. Vildan was attentive and always there to answer any questions and guided me through the whole process from start to finish. Employee rating: 5.0 out of 5. Josh has 1 job listed on their profile. Platinum Volkswagen Service Center accepts credit cards. By clicking Accept All, you consent to the use of ALL the cookies. I have been leasing cars at this dealership since 2004 (when the dealer was Sovereign Volkswagen) all of the leases had service included. It was a great experience. They stopped at nothing to make sure. when you get a use car from platinum make sure you get 2 keys or get it in writing that they promise to get you a key.i bought a used Audi a5 with one key the salesman told me to get it and they will get me my money I'm still till this day waiting for my money they make false promises.. "Good Morning, Please remember the story goes both ways and After all we have done for you at Platinum Volkswagen between service, finance and letting the fact that you never gave us the wheels for your trade in, you do this. josh@platinumvw.com, Awesome service. Manny and Josh are the best. everything was good and I was happy. They understood our needs and concerns and helped us find a new car. You were mad that the tow truck driver was not clean enough for you. I then went to Bayside VW with the quote. I contacted Moses regarding a lease for a Tiguan. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This time, he directed me to Ryan who was absolutely amazing through the whole process. The car was picked up on February 1 , and would not start after shopping at Levittown Stop 'n Shop on Wednesday , February 10 . , my service adviser, was extremely friendly and had me in and out quickly. Established in 2008. Thanks Ryan and Platinum Volkswagen for such a smooth transition from one lease to another. Specialties: Automotive sales,service and collision. Specialties: Automotive sales,service and collision. Josh Lever Owner at Platinum Volkswagen Bellmore, NY. I have had VW;s since the 70's .. Manny Lucas made this a seamless process from start to finish. Went to about 6 other dealership and no one gave me a price like them. Almost a year and a half later, Josh is still seeing a dramatic increase in conversion rates and on VDP activity with Impel. Avoid Platinum VW!!! knowledgeable and only recommended what needed to be done. Our . 5 Star Dealership. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Don't trust Josh a d platinum vw. Add new skills with these courses Sales Time Management Personalized Sales: How Real Connections Can Produce Powerful Results Customer Success Management Fundamentals . Theyre usually really excited and its a fun experience working with them. Couldnt say enough good things about my experience. VW! DTM Signs and Truck Wraps. Platinum Volkswagen 51444, see flags on bad law, and search Casetext's comprehensive legal database . Reliable, fast and efficient service. You tune has changed to the public as yesterday you were demanding and accusing Platinum employees. In this small claims action, insofar as relevant to this appeal, plaintiff seeks to recover the principal sum of $5,000, based on the failure of Platinum Volkswagen (defendant), sued herein as Platinum Volkswagon, to make certain car lease payments to her prior lessor on her behalf. josh mankiewicz in a wheelchair. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Platinum Volkswagen. My first experience was effortless and amazing. Purchase is not required and you agree to our, Manny is 1 of a kind and so appreciate all help and. He even tried a car wash deal include. Vildan and the rest of the staff treated me with such kindness and great customer service. BEWARE! He, listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. It totaled an extra 500.00 for the term of the lease, when I rather of paid for my oil changes out of pocket. It is our company policy to conduct our business in a manner that gives full attention to providing the best service to our customers.