You ask your coworker to remind you how to balance your cash register till at the end of your shift (requesting or presenting information). Which of the following is NOT a principle of verbal communication? False Visual nonverbal messages are exchanged, between communicators, at the speed of sound. Your personal frame for viewing life and life's events is called your worldview. Stage 1 Initiating: people have short conversations and making initial judgements d. watch reactions, In nonverbal communication, emblems express understood meaning, often replacing or reinforcing words. d. none of the options available. Stage 2 Experimenting: the conversational partners want to know more about each other. Rewrite the sentences on the lines provided. List and describe nine ways language can be an obstacle to communication. Other routines develop around entire conversational episodes. You need a favor. 2 (2011): 151. What are some nonverbal auditory codes (visual auditory cues and contact codes), 1) Kinesics (Body Movement): gestures and body orientation. The referent of a word is the symbol used for that word. Just like a schematic or diagram for assembling a new computer desk helps you put it together, relationship schemata guide us in how we believe our interpersonal relationships should work and how to create them. Whether we are aware of it or not, we often ask ourselves, What can this relationship do for me? In order to understand how relationships achieve strategic functions, we will look at instrumental goals, relationship-maintenance goals, and self-presentation goals. Social media really causes people to create inaccurate and faulty impressions. We also pursue self-presentation goals by adapting our communication in order to be perceived in particular ways. men?They smile more. Question 1 20 seconds Q. In the models of relational development and deterioration, relationships feedback unless the online service rep doesn't answer their question. True or false? c. interaction typically between two or more people. You console your roommate after he loses his job (asking for or giving support). When we have an expectation about our future behavior that is likely to come true because we believe it and act in ways to make it come true, we are engaging in: True or false? Janelle considers herself a survivor of domestic abuse rather than a victim, a term she Which of the following is NOT an aspect of the Johari Window? True, Which series ranks Maslow's needs in the order in which they must be satisfied? Shalev, S., Solitary Confinement and Supermax Prisons: A Human Rights and Ethical Analysis, Journal of Forensic Psychology Practice 11, no. type of nonverbal communication are you displaying? What do linguists call the practice of adapting your manner of speaking to the context? True or false? Interpersonal communication is the process of exchange of information, ideas and feelings between two or more people through verbal or non-verbal methods. false. 3.Jargon is profession-specific language and used by professionals. Think of relationship schemata as blueprints or plans that show the inner workings of a relationship. 10th - 12th grade . We maintain positive relationships through relational goals. True or false? In fact, an anthropologist coined the term homo narrans to describe the unique storytelling capability of modern humans (Fisher, 1985). Define the principles of verbal communication (VC), Define Communication Accommodation Theory. a. intrapersonal communication b. small group communication c. face-to-face public communication d. media-like cell phones and instant messenger Another name for interpersonal communication is a. mass communication b. face to face public communication c. dyadic communication d. virtual reality a. respond to communication cues about expectations by adjusting their behavior to match List and describe one way to improve nonverbal communication. True or false? False A systems view of communication stresses the interrelations among all behaviors. d. none of the options available. The study of how we refer to and perceive time is called True This definition highlights the fact that interpersonal communication involves two or more people who are interdependent to some degree and who build a unique bond based on the larger social and cultural contexts to which they belong. Which vertex on Sternberg's Triangular Theory of Love is a mixture of ten different elements? b. dislike the speaker, disregard the message. **The Social Interaction Theory of Emotion: (Gerth & Mills) acknowledges that biology effects emotion and emotional communication. True or false? The process of using messages to generate meaning within the self is called interpersonal communication. d. on the nonverbal aspects of communication interactions. The following are examples of communicating for relational goals: Gathering to celebrate a colleagues birthday is a good way for coworkers to achieve relational goals in the workplace. I don't know if you're upset with me or if you The dessert, a magnificent chocolate cake, stood in the center of the table. Initiating Name the principles of interpersonal conflict: Define the connection between power and conflict in interpersonal communication: defined as the ability to control the behavior of another; influences the outcome and process of conflict interactions. Name some principles involved with nonverbal communication (NVC), Name some misconceptions involved with nonverbal communication. In paragraph 8, Chafets refers to those who oppose his ideas as purists. All cultures are highly intolerant of uncertainty. c. antiques Did you know that interpersonal skills have a measurable impact on psychological and physical health? The dictionary meanings, or denotations , of a word like "home," are often less important (organic; fiber). Your statement is an example of a direct perception check. Here are some other examples of communicating to meet self-presentation goals: The Association of Image Consultants International (AICI) states that appearance, behavior, and communication are the ABCs of image. Many professional image consultants are licensed by this organization and provide a variety of services to politicians, actors, corporate trainers, public speakers, organizations, corporations, and television personalities such as news anchors. What happens when Elroy's boat brings the narrator within 20 yards of the Canadian shoreline? Making a moral argument entails providing reasons for the position you take. Active listening is an interactive process of focusing attention and adapting to a speaker's message. Adds social factors to the biological basis for explaining emotion. Although your strategy was effective, many people do not respond well to strict hierarchy or micromanaging and may have deemed your communication inappropriate. For example, two best friends recounting their favorite spring-break story may seamlessly switch from one speaker to the other, finish each others sentences, speak in unison, or gesture simultaneously because they have told the story so many times. It is not unusual to have several DTR talks as a relationship progresses. Reciprocity. d. space. In a DTR talk, you may proactively define your relationship by saying, Im glad Im with you and no one else. Your romantic interest may respond favorably, echoing or rephrasing your statement, which gives you an indication that he or she agrees with you. faking attention. for you. strategy when interacting with the majority culture? You ask your friend to help you move this weekend (gaining/resisting compliance). a. False Verbal communication is most often associated with affect. Cross) Campbell Biology (Jane B. Reece; Lisa A. Urry; Michael L. Cain; Steven A. Wasserman; Peter V. Minorsky) Interpersinal communication exam #1 answers to exam for chapters 1,2-7 University What are the relational principles relevant to understanding interpersonal relationships in stages? Do you talk to your father about your sexual activity? d. all of the answers provided. Schutz's interpersonal needs include Interpersonal communication is the process of exchanging messages between people whose lives mutually influence one another in unique ways in relation to social and cultural norms. The process of _____ is transferring emotion from one person to another. Salience, In countries that welcome uncertainty, people have a strong need for clearly defined Affinity seeking as a skill for beginning relationships means: Emphasizing the commonalities that you think you share with the other person. The message "rules and resources" and more specifically to "the structuring properties allowing the 'binding' of time-space in social systems". Relational maintenance skills are more difficult to implement than corrective maintenance skills. True or false? Hold that the speakers will adjust to or accommodate to the speaking style of their listeners to gain social approval and greater communication efficiency. No puedo decir que no estoy en desacuerdo contigo. b) may focus on defining ethical behavior in terms of the consequences that follow from any given action. False, Describe the difference between passive, active, critical and empathetic listening, Passive - hearing and partial listening Some of the most common problems in interpersonal communication stem from the use of language. (present perfect of rule), Write a complete thesis statement from the theme given below.\ People with higher levels of interpersonal communication skills are better able to adapt to stress, have greater satisfaction in relationships and more friends, and have less depression and anxiety (Hargie, 2011). In that moment, you are putting your relational partners needs above your own, which will likely make him or her feel valued. True or false? Sometimes people engage in communication that doesnt necessarily present them in a positive way. a. superficial talk ro intimate and revealing talk Your online dating profile is fantastic, far more favorable than even a friend would create Interpersonal communication involves communication between two people True List and describe the eight basic components of communication. To have a good relationship, just as to have a long-lasting car, we should engage in routine maintenance. True What are some strategies for active listening? There's no single "ideal" or "e, This scenario demonstrates which principle of communication? Our perception of reality is determined by our thought process and our thought processes are limited by language and, therefore, language shapes our reality. a. romance, belonging, and safety. Some additional communicative acts that create our relational cultures include relational storytelling, personal idioms, routines and rituals, and rules and norms. d. control, encourage or discourage interaction. While routine may connote boring in some situations, relationship routines are communicative acts that create a sense of predictability in a relationship that is comforting. c. communication more with others. a. sounds like music or a car horn True d. all of the answers provided. A person who changes who he or she is, depending on the person with whom she is interacting, may not be wishy-washy, but merely reflecting an appropriate social self. We get things done in our relationships by communicating for instrumental goals such as getting someone to do something for us, requesting or presenting information, and asking for or giving support. The most efficient way to form a quick judgment about a new person is to form an algebraic impression. Active - choice and selective listening b. As our goals are met and our relationships build, they become little worlds we inhabit with our relational partners, complete with their own relationship cultures. False, Dylan sees Coach Connor as a bully. There's no single "ideal" or "effective" way In one episode she pretended she didnt know how to crack open an egg so her mom Claire would make the brownies for her school bake sale. Copy the passage, Determine participial phrases and add commas as needed. .Determing whether a relationship is a friendship or a romance--how each one feels about it, blah blah blah, Define Strenberg's Triangular Theory of Love. True/False Quiz The beautiful room/ugly room study showed that the environments in which interpersonal communication takes place have little to no effect on what happens in them. Interpersonal Communication can be informal (the checkout line) or formal (lecture classroom). False, A headache that hampers your ability to listen actively to another constitutes which kind The nonverbal behavior referred to as turn taking is found in which principle of nonverbal communication? False, Organization as an aspect of perception is when we create classification categories of our experiences in a way that would make sense to our audience or conversational partner. d. Our reality is determined by our perception of our thought process. True Window? True Communication is a static process. True. What are some of the purposes of listening? traits, and ancestry. A more competent communicator could have implemented the same detailed plan to accomplish the task in a manner that included feedback, making the employees feel more included and heard. Which best describes the Sapir-Whorf Hypothesis? True or false? What are nonverbal messages associated with communicating love? The way we communicate influences the kind of _ we will have. Coach Connor seems himself as a motivational True or false? Getting integrated: Interpersonal communication occurs between two or more people whose lives are interdependent and mutually influence one another. d. paralanguage. Our perception of reality is determined by our thought process and our thought processes are limited by language and, therefore, language shapes our reality. Example 1. Mixed messages are those messages that are encoded in multiple languages. Jmiller291 Solitary Confinement, Old Geelong Gaol 7 CC BY 2.0. There are also many idioms for sexual references, such as smush, meaning to hook up / have sex, and smush room, which is the room set aside for these activities (Benigno, 2010). The terms "language" and "idiom" are synonymous. Impersonal communication differs from interpersonal communication in that it treats people as objects rather than unique individuals. Which best describes the Sapir-Whorf Hypothesis? true. Question 5. Name the functions of friendship in the workplace: Structuration in an organization is reflected in the reproduction of social systems in the day-to-day interaction of agents in their use of rules and resources. than its connotations, the feelings it evokes. a. reinforce a verbal message. c. faking attention. Which of the following is NOT a reason we engage in interpersonal communication? True or false? Above each object, write DO for direct object or IO for indirect object. What competence skills might be more or less important in one context than in another? True or false? Benigno, A., Jersey Shore Glossary: This Dictionary of Terms Will Get You (Fist) Pumped for Season Two, N.Y. Daily News, July 28, 2010, http://articles.nydailynews.com/2010-07-28/entertainment/27071281_1_jersey-shore-fist-pump-snooki. Euphemism is a more polite term or phrase. 5. While feedback unless the online service rep doesn't answer their question. c. can move between stages but generally have elements of the stages. The ease with which a language can express a thought is known as. The idea that our communication with others shapes our personal identity is called symbolic interactionism. True, The most basic level of Maslow's Hierarchy includes physiological needs such as energy, water, and air. B. Delete the apostrophe Reba feels comfortable making suggestions to her manager. In order to understand interpersonal communication, we must understand how interpersonal communication functions to meet our needs and goals and how our interpersonal communication connects to larger social and cultural systems. One of the functions of this type of storytelling, early in forming interpersonal bonds, is a test to see if the people you are meeting have similar stories or can relate to your previous relationship cultures. Do you talk to your boss about your personal finances? Interpersonal impressions are mental pictures of how people act and how the communicate. possess? conveys (bermitteln) by speech, presentation, clothes, enthusiasm and body language. al qaeda is identified as an international terrorist group because it, What change, if any, should be made in sentence 4 ? communication? Interpersonal Communication Quiz - 25 Questions. Verbal and nonverbal interactions between two or more interdependent individuals represent interpersonal communication. According to your text, "ego-boosters and busters" are. The functional perspective of interpersonal communication indicates that we communicate to achieve certain goals in our relationships. The well-known scholar Erving Goffman compared self-presentation to a performance and suggested we all perform different roles in different contexts (Goffman, 1959). D. Make no change, The food from___ farms sometimes lacks the color of other foods, but the taste and nutritional value are excellent. 1. Your personal frame for viewing life and life's events is called your worldview. The tendency to return another's self-disclosure with one that matches it in level of intimacy is the dynamic effect. Stage 5 Terminating: the participants part ways and are no longer seen by others or themselves as a couple. According to social penetration theory, in conversation we move from Really focusses on Expressivessness v. Protectiveness: a development of trust kind of thing (?). d. differ based on cultural expectations. Define Communication Boundary Management Model: a theory about how people make decisions about revealing and concealing private information. O b. As a deadline approaches, you worry about your teams ability to work without your supervision to complete the tasks, so you interrupt everyones work and assign them all individual tasks and give them a bulleted list of each subtask with a deadline to turn each part in to you. Perception check, In general, women are more nonverbally expressive than men, and they are more Symmetrical negotiation is considered to be a positive pattern in conflict. National Association of Colleges and Employers, Job Outlook 2011 (2010): 25. Over the next month, one of your employees puts in her two-weeks notice, and you learn that she and a few others have been talking about how they struggle to work with you as a manager. Communication is a process that involves an interchange of verbal and/or nonverbal messages within a continuous and dynamic sequence of events. power distance culture. Who can consider their behavior from a detached viewpoint, allowing for multiple It's a problem. competence and credibility? 6.Clich: is a phrase that through overuse has lost its impact. Salience involves focusing attention on certain sights, sounds, tastes, touches or smells in out environment. They react to each others as complete persons, as unique genuine and irreplaceable individuals. You can be fearful of a the dark but feel guilty about an unkind comment made to your . What skill does he need to work on? Stereotypes are a fixed impression of groups. Move or add words and punctuation marks as necessary. Which statement would be easier to express nonverbally? : Public information consists of the assessments we make about ourselves. False. You see your friend Alexis sitting quietly, leaning forward with his head in his hands. Mnemonics are devices and techniques that aid memory recall. You meet the deadline and have effectively accomplished your goal. c. on information you hide from others, considering the information private. semester, a nonresponse which you interpreted to mean that she was very busy. Describe a relationship story that you tell with this person or about this person. Relationship rules are explicitly communicated guidelines for what should and should not be done in certain contexts. Nonverbal communication regulates conversation. It is focused on context and acknowledgement of the other person. Secondary emotions are love, guilt, shame, embarrassment, pride, envy, and jealousy (Evans, 2001). Which stage in the development of childhood friendships is characterized by a child going home abruptly after a disagreement with a friend over a toy? Name the Perspectives and research associated with CMC and interpersonal relationships. your friend agreeing to help? being directly questioned. a. False Communication transactions are best described as linear. Name the principles and research associated with self-disclosure? High self-monitors, ones? In general, there are no rules that say you cant discuss any of these topics with anyone you choose, but relational norms usually lead people to answer no to the questions above. principle of communication does this illustrate? What distinguishes interpersonal communication in a qualitative approach? Some communicative routines may develop around occasions or conversational topics. We also create personal idioms in our relationships (Bell & Healey, 1992). We strategically project ourselves to be perceived in particular ways by communicating for self-presentation goals such as appearing competent or friendly. Clyde Hendrick and Susan S. Hendrick (Thousand Oaks, CA: Sage, 2000), 247. answer choices Technical Skills Interpersonal Skills Time Management Skills Organizational Skills Question 2 20 seconds Q. The _____ stage of the perception process involves assigning meaning to stimuli. Free Stock Photos Cooking public domain. For example, if your partner is offered a great job in another state and you decided to go with him or her, which will move you away from your job and social circle, you would be focusing on relational goals over instrumental or self-presentation goals. b. affection, inclusion and control. True False True 9. The key difference between a thing and a process is that the latter is static and unchanging, while the former is moving and constantly changing. Normative personal space customs vary across cultures. Interpersonal communication includes message sending and message reception between two or more individuals. If you recently moved to a new place for college, you probably experienced some big changes. Stage 2 Circumscribing (blaming): the participants spend less time together and the times they spend together are farther and farther apart. True: An e-mail would be considered a channel, but videoconference would not be considered a channel. Routines and rituals help form relational cultures through their natural development in repeated or habitual interaction (Burleson, Metts, & Kirch, 2000). What are verbal messages associated with communicating love? Politeness involves communicating in ways that save face for both senders and At what stage in the relationship was the talk? Although storytelling will continue to play a part in your relational development with these new people, you may be surprised at how quickly you start telling stories with your new friends about things that have happened since you met. Which Define the categories for self-disclosure: 1) Evaluative: personal feelings, judgements, etc.