Saturdat to Sunday from 9:00 to 15:00 Hours. To guarantee your safety and to ensure that harnesses are comfortable and fit each of our visitors correctly, a minimum weight of 88 lbs (40 kg) is required, and a maximum weight of 300 lbs (136 kg). Euro (EUR): Visa, Mastercard, American Express, Diners, Discover, JCB, Carte Bancaire, Paypal, Sofort and iDeal. This hotel features a rooftop terrace and a bar/lounge. The Rafts circuit is 342 yards long. How do I find and download the photos from the website? However, you are not to worry; your helmet is equipped with a built-in chip that activates the cameras that we've installed for you as we go along. You can purchase with a credit card or PayPal. It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum. Rates shown are nightly rates before taxes and do not necessarily reflect all Middleton, MA discounts available. Live the adventure in the most visited zip-line park in the world, where you will glide on the highest zip-line in the Riviera Maya, swim and paddle in stalactite rivers and more. Does Xplor offer activities for children older than five years old? We spent two afternoons in the lagoon, and even swam through several caves to find the resident flock of flamingoes. (1,150 reviews) "Convenient location, friendly staff, clean and affordable. Children must present ID from school with address in Quintana Roo, or school report card with photograph. We can provide it to you if you have your purchase receipt. . Saturdat to Sunday from 9:00 to 15:00 Hours. it was just my wife and I for her birthday/anniversary. Tripadvisor performs checks on reviews. 5 floors in property. My daughter also couldnt get enough of the steak tacos at Las Playas. Also, some activities are not suitable for pregnant women, besides not recommended for people with fear of heights, recent surgeries, back pain, or if gets dizzy easily. If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. Other services (ATM, WiFi and gift shops). DoubleTree by Hilton Hotel Boston - Westborough, Next: Show All Available Comparable Hotels with Pricing, Andover Bird Sanctuary (Moncrieff Cochran Sanctuary), Addison Gallery of American Art hotels/motels, Tewksbury Hospital (Massachusetts State Infirmary), Hotels close to Lawrence Heritage State Park, Hotels close to John Greenleaf Whittier Homestead and Museum, Hotels near Boston National Historical Park, All Doubletree Hotels in or near Middleton. A floating Mexican party awaits you at Xoximilco. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. We wanted to know the best place to watch Mexico play in the World Cup, etc. The use of the Photo . Those guys were amazing. After 14 year's of marriage we finally made it to Cancun. Is the discount for Quintana Roo residents valid throughout the year? They did an AMAZING job with the photos at all 5 parks . After visiting with colleagues in the spring, I knew I had to bring my family back. Thank you for contacting the Photo Department at Experience Xcaret. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. No, only Tour option includes round transportation from Cancun and Riviera Maya. The chefs of our Gastronomic Group are leaders in the culinary scene of our country and inspiration abroad. On a PC right-click on the file and select the option to extract. If you want more information about your transportation please call Customer Service. Saturdat to Sunday from 9:00 to 15:00 Hours. In the natural wonder of the Riviera Maya you will enjoy swimming, snorkeling and interacting with the marine life of an inlet, as well as unlimited food and drinks. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. It is important to bear in mind that most of our activities need constant physical efforts. Visit Isla Mujeres with Xcaret Xailing on board modern vessels, and get marveled at this Caribbean Island. All journeys take 45 minutes. Everything is close you dont have to move your car at all. If I dont have one, will I be allowed to drive amphibious vehicles? Guatemalan Quetzal (GTQ): Visa, Mastercard and Diners. Just a weird housekeeping issue I guess we had. What is the price admission to Xplor Fuego for children? What are the necessary physical conditions? What is your Cancellation/ Refund policy? The company is constantly expanding but they currently operate 8 adventure parks, 4 tour experiences, and 3 all-inclusive luxury hotels. Months without interest, only with major participating bank cards issued in Mexico. Privacy Terms. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Prices vary according to season. Is there a discount for persons with disabilities? They are encoded directly from cameras with high resolution. Advanced purchase discounts may vary depending on booking date and dates of stay. For further support information contact our photograph department at foto@xcaret.com. Photo Pass Xenses; Get my admission to Xenses. Doubletree by Hilton Nashua : 2 Somerset Pkwy. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ~11.96 miles northwest of Middleton center, ~35.43 miles southwest of Middleton center, ~39.06 miles southwest of Middleton center, Doubletree by Hilton Boston North Shore - Danvers, Doubletree Boston Andover Hotel in Andover, DoubleTree by Hilton Hotel Boston - Bedford Glen, Doubletree by Hilton Boston Logan Airport Chelsea. Children under 4 years free. The hotel's 24-hour gym, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Yes, children from 5 to 11 years old get a 25% discount on the adult ticket price. Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). To avoid affecting the natural balance of the ecosystem, only the use of sunblock and sunscreen containing titanium oxide and zinc oxide is allowed in the Park. No one was watching him, and yet, he smiled the whole time. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. Can I enjoy underground river activity without knowing how to swim? de C.V. | 282. The ramen at Xin Goa was excellent as was the fried rice. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. No, this is why we advise you to bring one with you. It is for this reason that activities are not recommended to people who suffer from diabetes, heart problems, epileptic fits, asthma, hypertension and claustrophobia as well as pregnant women. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. 5th Ave 10. I felt like it was paradise on earth, and I am sad that I am not sure anything else will compare to it in the future. Im a public school teacher- not wealthy, so this kind of luxury is generally out of reach for me. Xenses Admission; Tour Tulum-Xenses; Save more. Only adult individuals aged 18+ are allowed to drive. Food and drinks were included on both tours, and the restaurant in Valladolid on the Xichen tour was a favorite meal for my whole group. Valet parking, a 24-hour business center, and a coffee shop are also offered. Yes. At what speed does the zip-line travel and how long does a single journey last? the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. Copyright Experiencias Xcaret Hotel S.A.P.I. What payment options are available to buy my ticket or tour? Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. For more information, please consult our list of products and services found in the Price list section of our website. If you do not attend the day of your visit, you can change the date within the period of one year from the purchase date, giving notice 24 hours in advance. 4 star Suburban hotel. Uruguayan Peso (UYU): Visa, Mastercard, Diners, Discover, JCB. Can I change my admission to Xplor for another park or tour of Grupo Xcaret? The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. This activity begins at the marina located at La Casa de la playa hotel; and is offered to all guests from the hotels of Grupo Xcaret. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. We stayed in a adult only area. 800 006 FOTO (3686) Yes we offer special discount for persons with disabilities, is only valid at the Park's ticket booths. Monday to Sunday from 9:00 a.m. to 6:00 p.m. (EST). *MSI only with participating cards (banks) issued in Mexico. de C.V. We use own and third-party cookies to improve your experience on our website. 2003-2023 Lexyl Travel Technologies, LLC. There's a steam room on site, and a 24-hour front desk and a coffee shop are also provided. Xplor offers a seniors discount only for Mexico residents, 50% off the regular price (valid only at the Park's ticket booths, presenting an INSEN or INAPAM credential issued by the government of Mexico). Operating hours: Monday to Friday from 9:00 to 19:00 Hours. I really wanted my photos from Xelha (I did the stingray experience and a ton of photos were taken) So now i have no photos from the parks. Outside Mexico. Packages and Xperience Passports cannot be cancelled and will not be refunded. We would like to apologize for the issues you encountered upon your check in, as this is not the experience which we strive to provide for our guests in Hotel Xcaret Mxico. Presentation of a valid ID card at our counters is mandatory. Fill out this form and one of our agents will follow up on your request. She didn't really explain anything. Your previous content has been restored. Do I need a driving license? Admission to XPLOR All inclusive costs $ 129.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. The staff were very friendly and the room was clean and cozy. If it's raining on the day of your visit and you decide to make a change of date, your voucher is valid for one year guarantee against bad weather valid only 24 hours in advance. No one told us how to use them at the park to take pictures, no one told us that we could use them at the buffets in Xcaret park or how we could use them to get bags for the underground river swim. Other services (WiFi, ATM and gift shops). The photo package includes service for the parks and tours chosen by the client at the moment of purchase, considering the number of visitors and the number of parks on its selection. The chart reflects the cheapest Middleton hotel for each day and each star rating category. What is the time for pick-up at my hotel and where should I wait? How do I find and download the photos from the website? Business travelers can take advantage of the business center. We list the best Doubletree Hotels Middleton venues so you can review the Middleton Doubletree Hotels hotel list below to find the perfect place. We can provide it to you if you have your purchase receipt. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Do you have scooters on rent inside the park? We are here to serve you and to meet all requests, questions or suggestions you may have. 17.17 mi from city center. If you want to check our current promotions, visit here. She answered immediately and assisted with even my most insignificant requests. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Upload or insert images from URL. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. We were swimming in an area by one of the restaurants (Las Cuevas I think?) Cancun, Quintana Roo. If you visited our Xcaret Hotels: fotohoteles@xcaret.com Exact pick-up time will be confirmed when making your purchase. Are there any special prices for children? This time, we certainly have failed in delivering this promise to you, and on behalf of all my team, I offer a sincere apology for the inconvenience we have caused you.Thank you for taking the time to write your detailed review. Each park has its own price for the photos pass. No problem! you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. They let us keep our bags in a secure room (even the luggage room looked like a 5-star hotel)and showed us downstairs to the Mercado, which was one of their main buffets, Mexican-market style. If it rains, can I cancel or change my date of visit? Our hotel prides itself on providing five-star service, yet in some cases, mistakes can occur.We have shared your feedback with all the involved departments so we can continue to improve our services, as it is distressing to see loyal guests depart with a poor perception from their experience. You can also enjoy the rivers without swimming in other activities like Rafts or the Underground Expedition. Refund will not be granted under any circumstances in this case. ), Check prices in Middleton for tonight, Mar 4 - Mar 5, Check prices in Middleton for tomorrow night, Mar 5 - Mar 6, Check prices in Middleton for next weekend, Mar 10 - Mar 12. Outside Mexico. Yes, the activities in Xplor Fuego are designed for all family. All our current promotions are here, click now. This historic hotel's 2 restaurants, 3 bars/lounges, and gym are some of the featured amenities. Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. The Mexican decoration and the different organic amenities will immerse you into carefully crafted spaces that will make your stay unforgettable. By presenting it at any commercial establishment youll receive the printing service of your photographs without date or location restrictions as long as you bring with you the photographs you wish to print. But we purchased the photo package 2 parks & the hotel. Do you have a special discount for Quintana Roo residents? My hotel is not available for pickup, although I chose transportation to the parks. However, with an advance purchase of at least seven days in this website or by calling our Customer Service, you get 10% discount on the cost of the regular price and 15% off purchasing 21 days or more in advance. We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. However, Hotel Xcaret also offers a package that covers as many parks as you'd like. New activity: Underground Expedition. What happens if there is an error and I have a duplicated charge? What happens if I forgot my download code? If you purchased online you have access to the special ticket booth. If your hotel is not in the list, you can choose one of the following meeting points and Grupo Xcaret official transportation will pick you up there. We use own and third-party cookies to improve your experience on our website. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application. Yes, you can buy with someone else's card as long as you provide at the Parks ticket booth and on the day of your visit: a copy of an official identification of the owner of the card, and copy of the credit card or debit card that was used to pay, in both cases copied by both sides and signed by the cardholder. Pick up at the airport could not have been easier. Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. But. For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. How do I open the ZIP file when I download multiple photographs? Months without interest, only with major participating bank cards issued in Mexico. In all ours Parks you will get pictures with the best angles at each of the attractions, plus the Fantastic Scenarios. The recent inclusion is Veleo by Xcaret Xailing, a catamaran tour that will take you to discover the beauty of the Mexican Caribbean on the high seas. How do I find and download the photos from the website? Play it safe and take your own photos with I would have. How many times can I download my photos with my download code? Operating hours: Monday to Friday from 09:00 to 19:00 Hours. I met another couple on the trip that had the same problem, so I wonder if their ratio of rooms with king and queen beds is off.Overall the hotel, food, parks, and atmosphere and value is literally the most amazing thing I have ever seen, no exaggeration. The review was in regards to not being able to access my photo package, but after a week of phone calls and emails my family was finally able to access our photos. We arrived very early and rooms we not ready so we were given our bracelets and immediate access to all of the amenities. Pasted as rich text. They let us use our park pass before our room was ready, which was awesome, so we went to one of the parks for a few hours (which were all so great). How many times can I download my photos with my download code? 6 years ago Save "Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Remember to smile when you come across our logo pictures! This change is valid only 24 hours in advance. You just press the yellow button and stand wherever the feet are and you got your picture. He is a pool technician. Steaks at La Cantina were fabulous, but the real highlight for me there was the melted cheese and crispy rib eye appetizer; its amazing and a meal all to itself. My daughter wanted to go back to La Cantina on our final night at the resort just to see Roberto again. Yes. If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences.Our staff really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again.Respectfully yours,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. We've spent a lot of time in the area, including several weeks in Cancun, and months at a time as a family in Playa del Carmen. No problem! The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. In case of amphibious, they can participate, but only an adult with driving license is allowed to drive. Their eco-integrating design and premium amenities make them unique. The 10% discount applies on purchases made seven days in advance of your date of visit and the 15% discount on purchases made with 21 or more days in advance. $159. Learn all the information in our Privacy Notice. In the case of Mexican peso (MXN) you can pay with Debit or Credit Cards issued by Visa, MasterCard, American Express, Discover or Diners. Every morning, around six, I saw the same young man, about 20 years old, report to Work. more. Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Round-trip transportation to the Embarcadero Isla Mujeres by Xcaret in the Cancun Hotel Zone is included. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexicos culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. (edited), Edited July 5, 2018 by MarieSamSanchezPhoto. No one wants to post vacation pictures a week after they get home, they want them as soon as possible. I really had no idea of how to use them. On your PC or Mac the downloaded photo is automatically saved in the downloads folder. 1.- Enter your download code. !My family and I stayed at this hotel for 6 nights. We kind of had two check-ins, as we got there a bit early before our room was ready. No problem! Free self parking is free for guests, and you can enjoy a meal in one of the 15 restaurants. Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. Speed doesnt go higher than 19 mph. With 25 restaurants and 10 chefs, Hoteles Xcaret go beyond with an incomparable offer for Cancun and the Riviera Maya destinations. No, we only accept IFE. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. You can post now and register later. The park is set up with picture stations. If you visited our Parks: foto@xcaret.com Carretera Chetumal-Puerto Jurez, Km. Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. I was just a bit disappointed with the management/check-in. Also, they can take all the photographs they want and download those same pictures afterward, at a convenient price. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Yes, you can contact the photography customer service center However, Hotel Xcaret also offers a package that covers as many parks as you'd like. To replenish energy, a delicious picnic will be waiting for you. We had a great time at the parks and used the Xelfies feature to take pictures at all the parks we visited.We have a big family so we had 3 rooms in total and bought the photo pakage $190 US per room only for the access codes for 2 of the rooms to not work at all and return an error message that the code is invalid.We have called multiple phone numbers just to be hung up on a redirected to different numbers that lead to no resolution and emailed multiple emails that result in no replies.Today we called for the 4th day in a row just to be told that none of our emails would get responses any time soon because there are over 600 customers with similar problems in front of us.This is outragous and has led to us losing so many of our vacation pictures. For more information about the Experience Photo Pass, contact, Hotel Xcaret Mexico: The Experience Photo Pass, The Experience Photo Pass is just one of the many perks offered at Hotel Xcaret Mexico --.