For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Were only here for another ten days. queue.script("/js/bootstrap.min.js").wait() Commute & Mass Transit and other bills can be paid at doxo. BancPass and PlusPass will work on ANY toll road in the states where they are available! Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. This is not an error with the BancPass system. If you continue, you agree with our policy statement. Full Name. Ability to speak effectively on the telephone. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Chicago, Illinois. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! We have over 1,000,000 users and companies will listen to us. This is an error with the Toll Operators billing system. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. color: #376d7d !important; What If deactivate my BancPass Toll Sticker? Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. Where We Are a Service Provider. Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. Meeting daily, weekly, and monthly production objectives. BancPass and PlusPass does not work outside of those allotted states. Travel Tools. For roadside assistance, please . For roadside . Your Contact Information. You may visit their website or send an email request by clicking HCTRA Email Support. checkSSL(); If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. San Antonio, TX. Your real card info stays hidden. Please be ready to provide the vehicle . TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. Harris County Toll Road Authority. Mar 01 2023. Payments are free with a linked bank account. https://wprod-m.hctra.org/TranslationDisclaimer#! X | CLOSE. Text message rates may apply. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. . I ordered our transponders on July 3, 2020. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. What If I have a violation or pay-by-mail notice in the mail? 3rd Shift 11pm-7am Non-Bilingual or Bilingual. Join to view profile . We will resume normal business hours on Monday, February 22. BancPass does not require a minimum balance be maintained. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). .hmg-jb-panel-body { College Recruiter believes every student and recent grad deserves a great career. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. Visit Harris County Toll Road Authority Website. background-color: #376d7d; Please contact customer support if you require additional assistance. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. doxo is not an affiliate of Harris County Toll Road Authority. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. Sugar Land, TX 77479. Simply call the customer service department at 866-978-5061. There is a $2 charge for reloading your tag. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. DONATE NOW! W. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. /* only load jQuery if not present */ I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. x We use cookies to ensure that we give you the best experience on our website. Social . The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. Are you logging into your TxTag account for the first time on our new website? HCTRA Harris County Toll Road Authority. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. Customer Service. How can I pay my Harris County Toll Road Authority bill? Last Modified May 6, 2020. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. Please allow 24 hours for a customer service agent to respond to emails. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. Very friendly employees easy to communicate with and have questions answered. Jan 2023 - Present2 months. Harris County Toll Road Authority employees earn $28,000 annually on average, or $13 per hour. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. color: #376d7d; You choose when and how much to replenish! My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. With the BancPass Toll Sticker you pay the lowest toll fee on the road. Excellent interpersonal communication skills and ability to communicate and work in a collaborative group. .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { They work really hard to support us and it shows. .hmg-jb .apply-progress-bar li.active > a:before { All Rights Reserved. Prefer an automatic monthly subscription? - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. 9 followers 9 connections. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. 3,107,130 Active TxTags as of March 1, 2023. Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. BLUERIDGE TRANSPORTATION GROUP, LLC We will resume normal operations Tuesday, December 27. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. The staff responds very quickly and with details. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. Sep 2015 - Dec 20172 years 4 months. Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. Get a free Virtual Credit Card to signup for Subscriptions. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. 6538 South Frwy. The only fee you will pay BancPass is when you choose to reload your account. Logos and other trademarks within this site are the property of their respective owners. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. Where can I get my cash reloadable BancPass Toll Sticker? Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. 1st. .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { I got an invoice or violation notice for a vehicle that had a BancPass Toll Sticker, what should I do? Does doxo process payments for all Harris County Toll Road Authority services? Would you like to stay logged on? Occasional ability to work extended hours to accommodate case load demands. 3872. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. https://www.doxo.com/info/harris-county-toll-road-authority. Other payments may have a fee, which will be clearly displayed before checkout. #jb-user-account-nav>li.active>a { Houston, Texas, United States. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. .script("/js/multiple-select.js").wait() You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. Why isnt my app updating my tolls? Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Hilton Honors Number. this toll road is operated by different agencies. Hours may vary based on the business needs of the HCAO. HCTRA Customer Service Closed Published on: February 15, 2021. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060. This position primarily operates in a professional office environment. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. How can I contact Harris County Toll Road Authority about my bill? Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Get notified about new Customer Service Representative jobs in Houston, TX. By Travis_McGee . Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. US. Developer: Harris County Toll Road Authority . Contact Us. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Notify BancPass immediately by texting the word STOLEN to 866-978-5061. var jb_url_lower = jb_url.toLowerCase(); You can unsubscribe from these emails at any time. Login to your EZ TAG account. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. Last Modified May 6, 2020. You Will Find Thewww hctra org loginTop Links Here. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. Research owner contact information as needed. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. } color: #376d7d; Find information on toll roads, closures, and rates. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. I ve recommended Resource Staffing to others numerous times, and they were hired and remain working to this day. Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. I missed two days of work, but she was so nice to call me and check up on me. Voice messages left after hours will be returned the following day. } The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. Where are my transactions? Visit the Career Advice Hub to see tips on interviewing and resume writing. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Job Description Collections Violations Dept. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . The information is transmitted to the Toll Operators Back Office or processing center. Select Accept to consent or Reject to decline non-essential cookies for this use. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . + EZ TAG phone number . Order your EZ TAG. background-color: #203f48; You may also call 866-978-5061 during normal business hours. BancPass can dispute these violations on your behalf as long as your account was in good standing, and the proper license plate was registered to the account, at the time of the violation or pay-by-mail notice. Please put the word VIOLATION on the subject line. I can't find my paper bill. 281-875-3279. The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . window.location = location.href.replace(/^http:/, 'https:'); Toll Sticker (sometimes called a transponder, toll tag or RFID tag), Instructions for how to place your sticker on the vehicles windshield, Instructions for registering your account and license plate, The phone number registered to the account. They found me something that really suited my personality and the type of work I like and they found it fast! when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { Harris County Toll Road Authority has 1.5 stars. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. preview. They have given me comfort in knowing I can trust their recommendations for our staffing needs. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . background-color: #376d7d; | Wilshire North Houston Hours/. If i have to pay somthing place contact me. Zero stress. Also Known as: HCTRA. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Sign up First time to login? The office staff are helpful, polite, encouraging. Please check with other tolling agencies directly for questions about their policies and programs.