Toll-Free. 0000006060 00000 n WebInsurance Claims Contacts | Gallagher USA Insurance Insurance Claims Contacts Claims From carrier contacts to claims administration, were here for you Access insurance carrier contacts to file claims; our claims management and advocacy team and third party claim administration Commercial Lines Claims Contacts WebGallagher Bassett assists over 3,500 clients worldwide through more than 110 branches and over 4,700 skilled professionals by providing: Claims management. 0000007143 00000 n Fax. Connect with us through any or all of these social media sites. The sooner. WebGallagher Benefit Services General Inquiries +44 (0)800 612 3748 Media & Press Enquiries Emma Banks +44 (0)20 7204 6189 APAC Regional Headquarters Level 12, 80 Pacific Highway North Sydney NSW 2060 Australia +61 (0) 2 9242 2000 Media Inquiries Robin Moore Head of Marketing Communications +61 2 9424 1722 Call Gallagher Basset customer service faster with GetHuman 800-370-0594 Customer service Current Wait: 6 mins (4m avg) Hours: 24 hours, 7 days; best time to call: 2:45pm Get to a live person fastest: Follow prompts Report your Gallagher Basset issue: GetHuman walks you through with our best tools, fastest contacts, reminders & 0000011964 00000 n Ensure you can always reach your insurance carrier with our claims contacts list for your home and property. The optimal framework and claims management strategyto improve your total cost of risk (TCOR) An experienced compliance team to stay ahead of your regulatory obligations. 0000003129 00000 n WebGallagher Bassett is dedicated to providing superior risk management services to our clients throughout the United States. Waypoint Clinical Guidance. We are proud of our proven reputation for consistently delivering high-quality, cost-effective claims endstream endobj 524 0 obj<>/Size 477/Type/XRef>>stream 0000014366 00000 n Please reach out to your Gallagher risk advisor with specific policy and claim questions. The company helps its customers to reduce risk possibilities and cut costs that can go with them. 800 444 542 . For the Northern Territory Government Workers Compensation Fraud hotline, please call 1800 290 744. Global US Headquarters Gallagher US 2850 Golf Road Rolling Meadows, IL 60008 +1 630.773.3800 Risk management and information management systems. Brentwood, TN 37027 Toll Free Number: 1-866-348-3887 WebPhone. Call Gallagher Basset customer service faster with GetHuman 800-370-0594 Customer service Current Wait: 6 mins (4m avg) Hours: 24 hours, 7 days; best time to call: 2:45pm Get to a live person fastest: Follow prompts Report your Gallagher Basset issue: GetHuman walks you through with our best tools, fastest contacts, reminders & HOW CAN WE HELP? 0000126620 00000 n Risk management and information management systems. 0000181770 00000 n Companies are selected automatically by the algorithm. Post: PO Box 1929, Darwin, NT, 0801. Box 681409 Riverside, MO 64168 Connect with us through any or all of these social media sites. PissedConsumer 2023 All Operational optimization so you can expand and grow, Access to our dedicated Carrier Practice team and its expertise, Best-in-class RMIS and digital experience capabilities, Superior customer service to protect and enhance your brand, The optimal framework and claims management strategyto improve your total cost of risk (TCOR), An experienced compliance team to stay ahead of your regulatory obligations, Strategic Growth for Program Administrators and MGAs, Competitive Differentiation for Mutual and Mid-Market Carriers, Operational Optimization so you can Expand and Grow, Best-In-Class RMIS and Digital Experience Capabilities, Superior Customer Service to Protect and Enhance Your Brand. endstream endobj 478 0 obj<>/ViewerPreferences<>/Metadata 13 0 R/Pages 12 0 R/StructTreeRoot 15 0 R/Type/Catalog>> endobj 479 0 obj<>/ColorSpace<>/Font<>/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState<>>>/Type/Page>> endobj 480 0 obj<> endobj 481 0 obj[/Separation/PANTONE#20294#20CVC/DeviceCMYK<>] endobj 482 0 obj[/Indexed/DeviceCMYK 226 510 0 R] endobj 483 0 obj<> endobj 484 0 obj<> endobj 485 0 obj<>stream 0000128005 00000 n Box 681409 Riverside, MO 64168 What can we help you with. WebFor 60 years, we have provided specialized claims service programs to meet the unique risk management needs of organizations like yours. 0000007012 00000 n Global US Headquarters Gallagher US 2850 Golf Road Rolling Meadows, IL 60008 +1 630.773.3800 WebWELCOME TO THE WORLD OF GALLAGHER BASSETT A WORLD OF POSSIBILITIES As the premier multiline claims services provider we help people, companies and organizations around the world get back on track. P.O. xb```e``Kf`c`H.db@ !'00l9zL&+xDGfn```RGGGX+10d i] H10~eOnL'L*,&r0102=avatw~VL8Max8(17@qF&t#u_2)c`ne@ . Box 681409 Riverside, MO 64168 ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The better. WedesignedGBCARE to provide our Resolution Managers and nurses and partners with tools and best-in-class resources to support every decision and step of an injured workers medical recovery. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. 0000050309 00000 n WebFind the phone number to any Gallagher Bassett office by searching here. Brisbane. B>#NS0Z7wt>wKoi"b Medical Cost Containment. P.O. This approach allows us to deliver superior outcomesbetter care more cost effectivelycompared to unbundled service delivery models. Purpose of Request or Comment Please Select a Purpose Message Submit Stay in touch with Gallagher Bassett. HOW CAN WE HELP? 0000089981 00000 n hc!.B%j7&9UQLP#lBi`'A*"EWA0E&'t. }fIr=iOb2-D)5h|8z.E6VG|C7Z/aB/NFM%tNg^mU V{SE(WEPf*5b5JC [RhKG'E0nFY9lvz)zTP9WoXRlnFX.TS WebConnect with Gallagher Bassett : Gallagher Bassett Accept Connect with us Find your nearest GB office. Post: PO Box 1929, Darwin, NT, 0801. 0000001301 00000 n Gallagher Bassett Services has numerous offices all over the world. 800 444 542 . WebWELCOME TO THE WORLD OF GALLAGHER BASSETT A WORLD OF POSSIBILITIES As the premier multiline claims services provider we help people, companies and organizations around the world get back on track. Contacts: Complaint's Procedure HOW CAN WE HELP? 0000001792 00000 n Brentwood, TN 37027 Toll Free Number: 1-866-348-3887 0 QLD 4000. Arizona Phoenix (Scottsdale) 800.231.3759 Gallagher Bassett is a diversified property third party administrator. Global US Headquarters Gallagher US 2850 Golf Road Rolling Meadows, IL 60008 +1 630.773.3800 The sooner. The information is provided without warranty of any kind to any person or organisation. The sooner. 0000001938 00000 n WebYou can find contact details for Gallagher Bassett Services above. 0000130572 00000 n We recently made changes to our privacy policy - please click through to learn more about these important changes. Share this information with your claims handler and send to them as soon as possible. For that reason, we control and manage these critical decisions, ensure that the decisions are efficiently communicated to our partnerswho provide supporting services and then integrate decisions and findings into their systems. Risk management and information management systems. Connect with us through any or all of these social media sites. WebYou can find contact details for Gallagher Bassett Services above. P: +61 7 3005 1900. 0000003403 00000 n WebContact List and Phone Numbers Gallagher Bassett Services, Inc., 800 Connecticut Boulevard East Hartford, CT 06108 Main Phone Number: (860) 256-3400 Toll Free Number: (866) 422-9125 Fax Numbers: (860) 291-9875 (860) 291-9839 Prime Health Services 7110 Crossroad Blvd. 0000002942 00000 n I~$-s^\N!9}:W_r'q6SWR."7#w_A?. 1800 531 5908. Quickly find insurance carrier claims phone numbers for your small business. WebBest-in-class RMIS and digital experience capabilities. Please redirect your query to the applicable email address below and our teams will respond accordingly. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Consultative Services (environmental health and safety) Claims advocates that brings industry and carrier expertise to advise and assist you in your insurance claims for positive outcomes. %%EOF WebGallagher Benefit Services General Inquiries +44 (0)800 612 3748 Media & Press Enquiries Emma Banks +44 (0)20 7204 6189 APAC Regional Headquarters Level 12, 80 Pacific Highway North Sydney NSW 2060 Australia +61 (0) 2 9242 2000 Media Inquiries Robin Moore Head of Marketing Communications +61 2 9424 1722 WebBest-in-class RMIS and digital experience capabilities. We recently made changes to our privacy policy - please click through to learn more about these The ultimate goal ofGBCARE and our teams is to provide high quality, seamless medical care to injured workers so they can focus on recovery. 0000007397 00000 n 1CDw 98|$8J"rF38t0Kn 79sHG&D|1PTK*(ju/=b7wzH%:K{;|"`h?u ME{ldDz8/YI1`erO0i7Mz8r 0000157963 00000 n WebGallagher Bassett assists over 3,500 clients worldwide through more than 110 branches and over 4,700 skilled professionals by providing: Claims management. Superior customer service to protect and enhance your brand. For the Northern Territory Government Workers Compensation Fraud hotline, please call 1800 290 744. F: +61 7 3005 1999. Tq14Dr'MS !~q F: +61 7 3005 1999. Customer Service Number: (847) 273-3880 Call customer service Gallagher Bassett Email: Legal Privacy Inquiries Send Message Claim Your Business Advertisements Contact Information Gallagher Bassett Website: www.gallagherbassett.com Gallagher Bassett Help Center: Visit contact page Purpose of Request or Comment Please Select a Purpose Message Submit Stay in touch with Gallagher Bassett. Email: NTReturnToWork@gbtpa.com.au. WebGBCARE 's cost-effective solutions and decision support tools ensure the right resources are engaged at the right time. Contacts: Complaint's Procedure HOW CAN WE HELP? Or join us on social media. Your policy and insurance companys website will contain important information about how to handle claims. Copyright Gallagher Bassett Services Pty Ltd. All rights reserved. For the Northern Territory Government Workers Compensation Fraud hotline, please call 1800 290 744. Medical Cost Containment. 0000013618 00000 n Superior customer service to protect and enhance your brand. The optimal framework and claims management strategyto improve your total cost of risk (TCOR) An experienced compliance team to stay ahead of your regulatory obligations. WebFile a claim Access the claims contacts to file a claim: commercial, small business, and home and property Please contact our corporate communications team for press/media requests. WebGallagher Benefit Services General Inquiries +44 (0)800 612 3748 Media & Press Enquiries Emma Banks +44 (0)20 7204 6189 APAC Regional Headquarters Level 12, 80 Pacific Highway North Sydney NSW 2060 Australia +61 (0) 2 9242 2000 Media Inquiries Robin Moore Head of Marketing Communications +61 2 9424 1722 Every great result starts with a conversation, and we would relish the chance to share one with you, in person, via email, or on the platform of your choice. Web144 Edward Street. 1800 531 5908. WebPhone: 1800 931 035. WebYou can find contact details for Gallagher Bassett Services above. 0000003179 00000 n endstream endobj 486 0 obj<>stream WebGallagher Bassett is dedicated to providing superior risk management services to our clients throughout the United States. We are proud of our proven reputation for consistently delivering high-quality, cost-effective claims Gallagher Bassett is ranked 429 out of 1248 in Insurance category. WebInsurance Claims Contacts | Gallagher USA Insurance Insurance Claims Contacts Claims From carrier contacts to claims administration, were here for you Access insurance carrier contacts to file claims; our claims management and advocacy team and third party claim administration Commercial Lines Claims Contacts Contacts: Complaint's Procedure HOW CAN WE HELP? P: +61 7 3005 1900. <]>> At the present time, Gallagher Bassett Services is one of the top companies in the industry. Those resources include: Point of Injury Triage and Care Recommendation through PC 365. 0000010233 00000 n Customer Service Number: (847) 273-3880 Call customer service Gallagher Bassett Email: Legal Privacy Inquiries Send Message Claim Your Business Advertisements Contact Information Gallagher Bassett Website: www.gallagherbassett.com Gallagher Bassett Help Center: Visit contact page Gallagher Bassett Services, Inc. is a risk management company. WebConnect with Gallagher Bassett : Gallagher Bassett Accept Connect with us Find your nearest GB office. Product Liability, Product Recall, & Life Sciences, Point of Injury Triage and Care Recommendation through PC 365, Pharmacy Management and Utilization Management through RX Profile, Utilization Monitoring, and Physician Engagement, Partnerships with medical management specialists, Telephonic and Field Nurse Case Management. Please Select a Purpose Please Select a Purpose We are doing work that matters - connecting customers with businesses around the world and help them resolve issues For the Northern Territory Government Workers Compensation Fraud hotline, please call 1800 290 744. Email: NTReturnToWork@gbtpa.com.au. 0000008219 00000 n 0000182101 00000 n We recently made changes to our privacy policy - please click through to learn more about these Please redirect your query to the applicable email address below and our teams will respond accordingly. Email: NTReturnToWork@gbtpa.com.au. Gallagher Bassett is the premiere property/casualty third-party administrator, offering strategic insights and services in the areas of risk management. 0000182032 00000 n WebContact : Gallagher Bassett CONTACT US Office Contact Details Please note due to the current environment our office numbers are not in operation. 816 421 2005. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. 0000158233 00000 n WebBest-in-class RMIS and digital experience capabilities. WebFor 60 years, we have provided specialized claims service programs to meet the unique risk management needs of organizations like yours. Toll-Free. | Read More. Workers' Compensation Resources and Guides, Injury Management Pre-Employment Screening Solutions, GB's Injury Management Portfolio Analysis, Norfolk Island Workers' Compensation Scheme, Northern Territory Government Return to Work LaunchPad. Those resources include: Point of Injury Triage and Care Recommendation through PC 365. We guide those suffering a loss to the best outcomes for their futures. Our experts pride themselves on their ability to clearly and concisely explain the cutting-edge tools and innovative solutions we use to support our clients when they need it most. Our team is ready to help your team move forward. 0000006591 00000 n Terms of Use HUk#7B5qBIJ-Glsuj$7izbwyzo!eBSU2xcF9P+l \kB2T2) F '9`B@&GdN2YBc! S6-#U7 2023 Gallagher Bassett Services, Inc., All Rights Reserved. Street Address. {&xCn Please make sure to choose an option from both lists. :YO}>= iB?xuW*}X*/LpS3IH&1OEbJ(;G.]hgva/%+f;]3T\wq XixSM].mI$Meq*\C&LL llfR;P@w;RzJASL#T* %b:nvnqwlvL Please redirect your query to the applicable email address below and our teams will respond accordingly. P.O. 525 0 obj<>stream Find a Dealer . WebFrom carrier contacts to claims administration, were here for you Access insurance carrier contacts to file claims; our claims management and advocacy team and third party claim administration Commercial Lines Claims Contacts Find insurance carrier contact information for your commercial business. Complete some details below and we'll get back to you with our professional recommendations. WebConnect with Gallagher Bassett : Gallagher Bassett Accept Connect with us Find your nearest GB office. WebPhone. Waypoint Clinical Guidance. 0000126936 00000 n We recently made changes to our privacy policy - please click through to learn more about these 0000009385 00000 n WebFile a claim Access the claims contacts to file a claim: commercial, small business, and home and property Please contact our corporate communications team for press/media requests. WebPhone: 1800 931 035. We guide those suffering a loss to the best outcomes for their futures. WebFile a claim Access the claims contacts to file a claim: commercial, small business, and home and property Please contact our corporate communications team for press/media requests. GPO Box 14, Brisbane, QLD 4001. Find a Dealer . WebGBCARE 's cost-effective solutions and decision support tools ensure the right resources are engaged at the right time. GBCARE, our medical management platform of solutions and integrated service partnerships, is engineered to provide the right level of medical management support at the right time to help injured workers on their path to recovery. Arizona Phoenix (Scottsdale) 800.231.3759 V1Iq* LT6U)8QcaDr 6*S*1Eb(R)?gX2|1 E, 9JBo VPcp;%8"`? F: +61 7 3005 1999. By accessing this service, you agree that Gallagher Bassett is not liable for any expense, loss or cost you may incur as a result of the information on this site being inaccurate or incomplete in any way or incapable of achieving any purpose. Those resources include: While every step in the recovery process is important, our experience resolving millions of workers compensation claims over 60 years reveals that certain decisions have an outsized impact on the outcome of the claim in terms of the recovery of the injured employee, the satisfaction of the employer with the claims services, and the overall cost of the claim. 0000004466 00000 n Consultative Services (environmental health and safety) Those resources include: Point of Injury Triage and Care Recommendation through PC 365. Brisbane. We guide those suffering a loss to the best outcomes for their futures. 5005 NW 41st Street Riverside, MO 64150 Mailing Address. 0000127321 00000 n L' ) WebFrom carrier contacts to claims administration, were here for you Access insurance carrier contacts to file claims; our claims management and advocacy team and third party claim administration Commercial Lines Claims Contacts Find insurance carrier contact information for your commercial business. Brentwood, TN 37027 Toll Free Number: 1-866-348-3887 The algorithm is subject to change in future. QLD 4000. WebContact List and Phone Numbers Gallagher Bassett Services, Inc., 800 Connecticut Boulevard East Hartford, CT 06108 Main Phone Number: (860) 256-3400 Toll Free Number: (866) 422-9125 Fax Numbers: (860) 291-9875 (860) 291-9839 Prime Health Services 7110 Crossroad Blvd. WebFind the phone number to any Gallagher Bassett office by searching here. View Commercial Claims Contacts For further guidance on Certified Networks, State Direction of Care Rules and State Drug Formulary Updates, please visit ourmanaged care plans and networks page. We are proud of our proven reputation for consistently delivering high-quality, cost-effective claims Return to the Injured Worker Services Homepage, Privacy Policy xref 0000012826 00000 n WebInsurance Claims Contacts | Gallagher USA Insurance Insurance Claims Contacts Claims From carrier contacts to claims administration, were here for you Access insurance carrier contacts to file claims; our claims management and advocacy team and third party claim administration Commercial Lines Claims Contacts trailer 0000155506 00000 n 0000182410 00000 n 0000007971 00000 n P: +61 7 3005 1900. 0000001604 00000 n 0000000016 00000 n The comprehensive, integrated solutions in the GBCARE platform deliver that care whether your employee has a medical only claim, a complex traumatic injury or something in between. 0000008839 00000 n HtU[7 `Y/Jd1NEm 83x =tviCKBy:t7,WkK&=lan[}?/a WebFind the phone number to any Gallagher Bassett office by searching here. Fax. Find insurance carrier contact information for your commercial business. WebGallagher Bassett assists over 3,500 clients worldwide through more than 110 branches and over 4,700 skilled professionals by providing: Claims management. 0000126867 00000 n 0000182384 00000 n 0000158682 00000 n WebWELCOME TO THE WORLD OF GALLAGHER BASSETT A WORLD OF POSSIBILITIES As the premier multiline claims services provider we help people, companies and organizations around the world get back on track. Medical Cost Containment. WebFrom carrier contacts to claims administration, were here for you Access insurance carrier contacts to file claims; our claims management and advocacy team and third party claim administration Commercial Lines Claims Contacts Find insurance carrier contact information for your commercial business. Toll-Free. Or join us on social media. HOW CAN WE HELP? 800 444 542 . 0000154810 00000 n Web144 Edward Street. WebContact : Gallagher Bassett CONTACT US Office Contact Details Please note due to the current environment our office numbers are not in operation. 1800 531 5908. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues Find a Dealer . The better. The optimal framework and claims management strategyto improve your total cost of risk (TCOR) An experienced compliance team to stay ahead of your regulatory obligations. 816 421 2005. View Commercial Claims Contacts Arizona Phoenix (Scottsdale) 800.231.3759 0000011198 00000 n As industry leaders in delivering best-practice claims management solutions, our experts are highly experienced in identifying opportunities to outpace your competition, enhance your brand, and bolster your bottom line. 816 421 2005. Access insurance carrier contacts to file claims; our claims management and advocacy team and third party claim administration, Human Resources and Compensation Consulting, Affordable Housing Insurance and Consulting for Nonprofits, Business Continuity Planning and Resiliency Services, Claims Management and Third Party Administration, Compensation Consulting and Total Rewards Programs, Diversity, Equity and Inclusion (DEI) Consulting, Human Resources and Compensation Consulting Overview, Meet the Human Resource Compensation Consulting Team, Physical and Emotional Wellbeing Consulting, National Center for Civil and Human Rights, National Underground Railroad Freedom Center, Social Media and Disaster Communication Plan, Natural Catastrophes: Preparing for Business Interruption and Extra Expense Claims. Sitemap, Although Gallagher Bassett Services Pty Ltd has taken all reasonable care in the preparation of the information provided on this site, Gallagher Bassett does not guarantee that the information is necessarily true, accurate or complete. 0000010375 00000 n The company was founded in 1962. Post: PO Box 1929, Darwin, NT, 0801. Fax. GBCARE'scost-effective solutions and decision support tools ensure the right resources are engaged at the right time. Or join us on social media. Call Gallagher Basset customer service faster with GetHuman 800-370-0594 Customer service Current Wait: 6 mins (4m avg) Hours: 24 hours, 7 days; best time to call: 2:45pm Get to a live person fastest: Follow prompts Report your Gallagher Basset issue: GetHuman walks you through with our best tools, fastest contacts, reminders & 0000155072 00000 n This field is for validation purposes and should be left unchanged. WebGallagher Bassett is dedicated to providing superior risk management services to our clients throughout the United States. WebContact List and Phone Numbers Gallagher Bassett Services, Inc., 800 Connecticut Boulevard East Hartford, CT 06108 Main Phone Number: (860) 256-3400 Toll Free Number: (866) 422-9125 Fax Numbers: (860) 291-9875 (860) 291-9839 Prime Health Services 7110 Crossroad Blvd. 477 0 obj <> endobj 0000008813 00000 n No matter what your question, no matter what your concern, we are ready to provide you with the information you need to achieve superior outcomes. Customer Service Number: (847) 273-3880 Call customer service Gallagher Bassett Email: Legal Privacy Inquiries Send Message Claim Your Business Advertisements Contact Information Gallagher Bassett Website: www.gallagherbassett.com Gallagher Bassett Help Center: Visit contact page Offering nationwide coverage, our Carrier Practice team is ready to become an extension of your own, with our customized solutions including: Want to drop us a line? We are doing work that matters - connecting customers with businesses around the world and help them resolve issues What happened? Web144 Edward Street. The better. Consultative Services (environmental health and safety) Rights Reserved, You Are About to Contact PissedConsumer.com, Trying to find out who's handling my claim now, Being rude and using derogatory remarks toward people with developmental disabilities, Because no one will answer the phone in Nashville Tennessee at Gallagher Bassett Office there, WS hurt at McDonalds and was called once by you people,and was told you would call.back and that was 3weeks.ago,and I've called and left 6 messages,and nobody returns my call, Auto Zone won't help my brother activate his claim. %PDF-1.4 % 0000005484 00000 n startxref Do you have something to say about Gallagher Bassett? 0000002465 00000 n WebPhone: 1800 931 035. WebFor 60 years, we have provided specialized claims service programs to meet the unique risk management needs of organizations like yours. Purpose of Request or Comment Please Select a Purpose Message Submit Stay in touch with Gallagher Bassett. 0000003292 00000 n Please fill the form to be able to download the original poster. Street Address. Brisbane. WebGBCARE 's cost-effective solutions and decision support tools ensure the right resources are engaged at the right time. xbbbg`b``3 1 j WebContact : Gallagher Bassett CONTACT US Office Contact Details Please note due to the current environment our office numbers are not in operation. Waypoint Clinical Guidance. Street Address. Gallagher Bassett Services develops different risk management services such as risk management programs, claims management, information management, risk control consulting, medical cost containment and other related services. Superior customer service to protect and enhance your brand. 5005 NW 41st Street Riverside, MO 64150 Mailing Address. GPO Box 14, Brisbane, QLD 4001. 5005 NW 41st Street Riverside, MO 64150 Mailing Address. View Commercial Claims Contacts QLD 4000. You can get in touch by filling out the form below and well get back to you as soon as possible! Please Select a Purpose s|DG%CkK2_~D!D}rE*v9>WSd{\@,A#":M*3#?eEu&=e X :-lTaQ6xaWP>pq=]Y.2?SyDy\rL)?|JKI0H7%vbe*dTADam0N;-/8S !~b'9fINgw5q1yLD {fo7A,lxg..!P GPO Box 14, Brisbane, QLD 4001. Throughout the claim investigation process, you may have various coverage-related questions. 477 49 If you need to file an insurance claim, completing a Preliminary Damage Assessment Reportwith pictures or video of the damage may help expedite the claims process. WebPhone.