Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. My bank contacted Mastercard and both said they haven't received a payment request, so they blame Revolut. You can find more information about Revolut exchange rates here. Max daily cash withdrawal: 500 USD Order a Travel Money Card today for smart, secure holiday spending. I added money with my linked bank account, but I can't see it on my account in Revolut. Nothing seems to work. relevant ads. The Cash Deposit feature is only available for select customers of Revolut who are located within the 50 United States. Top up whenever, from wherever you are with our mobile . Related Guide: Revolut is not only the best travel card. I cant top up my revolut account. My Maestro is not working anymore. Watch us add money in our #RevTips video below: y if I was somewhere so far from my place, so I said no. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Unfortunately my bank adds a fee of 1.25 EUR for instant transfer which makes it (probably) usable but not worth it. Frher mit der schwarzen DKB-KK ging es. Manage your holiday essentials together in one place on the move, from your Travel Money Card and travel insurance to extras like airport parking. Sometimes if you have a poor cellular/WiFi connection, the app will be stuck (e.g. But not everything is perfect. Expiration dates can be found on your TMC; all cards are valid for up to 3 years. You can usually add any amount from $20 to $500, depending on the Participating Retailer at which you choose to deposit. And if you really need to speak to someone, you get chat support 24/7 to resolve any issue you encounter. ;). But if youve never heard of it or youre wondering how does Revolut work, well be happy to enlighten you. Hi Your funds will be held at or transferred to Metropolitan Commercial Bank, an FDIC-insured institution. This means that youre most likely to get the best conversion rate if you pay using USD. Can I add money with a shared or joint bank account. The Revolut Premium plan costs S$9.99 a month, and for this you'll get the following perks: Exchanges in 28+ currencies up to S$15,000 with no hidden fees. Withdrawal charge: 50 CZK, DKK Danish krone A monthly maintenance fee of 2 will be deducted from your balance 12 months after your card expires. but I would guess its easy way to trigger AML check. Issues with deposits; How do I add money to my Revolut account with another card? Do you know how to deal with the problem. Heres why you should get the best travel card today. Can I use Apple Pay or Google Pay to add money? Are there any card deposit limits? Can't donate? there are ATMs that allows to deposit into bank account, not card (euronet for example, but not sure if in your country). You can add money to your Revolut account with a card in USD. You can top up funds on the card and transfer currencies between different wallets for these currencies easily in our travel app or online. There is no option to increase the limit ony my banks side. You may also want to consider waiting for your limits to reset in the next month to avoid paying fees. No need to carry lots of cash abroad. Well also throw in 3 months of Revolut Premium for free. If youre travelling abroad, youll likely need foreign currency to fund those excursions and new experiences. Post Office and the Post Office logo are registered trademarks of Post Office Limited. Cards ordered online and in-app should arrive within 3-5 days. So I can pay multiple times, but only as long as the payment is . @Ben_M Contact support (via live chat in app) and ask them - WTF ! Your ability to make a payment to your account and the permitted amount for any payment, remains subject to authorization by Revolut, GreenDot and the Participating Retailer. Bonus Tip: To avoid paying conversion fees on your credit or debit card, top up in your local currency. Honestly, what Revolut offers is just brilliant! Withdrawal charge: 8.5 PLN, SAR Saudi riyal You should add money in the currency that your card is held in. Keep reading to learn how to buy Forex on the app. What cards and currencies are supported? You can load money easily to your Revolut Card account at select retailers (each, a Participating Retailer) via Cash Deposit for a small fee, collected by the Participating Retailer. This means if you click on our links and buy something, we may earn a commission at no extra cost to you. Can I add money with a shared or joint bank account. number of visitors to our website, and see how visitors browse our website, so we can improve it Withdrawal charge: 20 SEK, SGD Singapore dollar Adding money to your Revolut account is super easy. These allow us to recognise and count the So monitor your limits in the app so you dont exceed them. Contacted Revolut support, they blame Card Issuer. Yes, its the same, 27+ EUR is denied. In other words, they use the available currency on your travel card and exchange it using this exchange rate. We had to try them all. The moment of truth has finally arrived! You can top-up in EUR then exchange to GBP in the app, or the card will automatically convert to the local currency. Withdrawal charge: 7 TRY, ZAR South African rand Max daily cash withdrawal: 3,000 HKD If youve heard of Revolut, you can move right along. Which currencies are supported for inbound transfers? My banks customer support confirms there is no limit on their side (other than my current quota on bank account). Please confirm this someone. There is a new limit in top ups and also inability to top up from certain cards Or maybe youre planning to spend the summer in Europe? The USD is the most traded currency on the planet. Will I be charged for adding money by card? Will I be charged for adding money by card? Luckily, these charges are usually displayed on the screen before you accept. Sometimes you just cant wait to go on holiday or maybe you get great rewards for using your credit card. Have a question or need advice? Order your card online or through the Post Office travel app and we'll deliver it within 3-5 days. No charges when you spend abroad*. If you top up with your credit card, they add a fee of about 2%. This limit increases automatically when a card is used more often. We currently support Mastercard and Visa cards. Be sure to collect a receipt from the Participating Retailer confirming your Cash Deposit. Travel Money Card is enabled with both chip & PIN and contactless, so you can make larger and lower-value value payments with it respectively. Can I get my salary paid into my Revolut account? but I would guess its easy way to trigger AML check. Our content is free and always will be. We take into account the small 1% charge we apply to top-up with a credit card, and assume 50% was spent on card, and 50% was withdrawn from an ATM. Withdrawal charge: 30 ZAR. Withdrawal charge: 15 HKD, HUF Hungarian forint Leave your credit card in your wallet, don't go near an ATM, and come armed with US dollars in cash that you can change into pesos on the ground. Unable to find contact to any real person, only community forum, chat bot etc. Travel Money Card. can i top up my revolut card at post office. Send money in 28 currencies, including 1 fee-free cross-border transfer. Revolut adds new currencies from time to time, but here is the list of currencies they currently support: To get the most out of your Revolut account, top up with your debit card as it is usually free. Have you tried using the DKB debit card with Apple/Google Pay for topping up? You can use your card to make payments in more than 140 currencies. Vaults not working. We may share this information with other organisations, such as Google, These details can be checked on the Financial Services Register by visiting theFinancial Conduct Authority websiteand searching by Firm Reference Number (FRN). 08804411). Find out how we use Revolut to deposit money to the crypto trading app, Binance for FREE and use the savings to grow our investment portfolio. Heres a quick step-by-step guide on how to get started. Weve only told you why the card is great for travel. Weve given you more than 7 reasons why Revolut is the only travel card youll need in 2023. Order online,via the app or pick one up in branch and load it with any of the 22 currencies it holds. Manage your account and top up or freeze your card easily with our Travel app. Stand out with an exclusive contactless Metal card, Revolut Technologies Inc. 2023 Banking services are provided by Metropolitan Commercial Bank, Member FDIC, and are subject to the terms of a, FDIC-Prepaid Cards and Deposit Insurance Coverage, 7-day Rolling Limit: $3500 or 10 deposits, 30-day Rolling Limit: $5000 or 15 deposits. Activating a card is an extra security measure we've added to ensure you've received your card. website work, for example, so you can get promotions awarded to your account. Hi. Have you tried force quitting the app and opening the app again? Powered by Discourse, best viewed with JavaScript enabled. Max daily cash withdrawal: 500 SGD What? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Make contactless, Apple Pay and Google Pay payments. You should add money in the currency that your card is held in. What should I do if a transfer doesn't arrive to my Revolut account? For example, using your card in Brazil will incur a cross-border fee because we do not offer the Brazilian real as a currency. The Participating Retailer that receives your cash will be responsible to transfer the funds for deposit into your Revolut account and Green Dot is responsible for facilitating the transfer of these funds. Top up not working. I uninstalled and re-installed the app. Join 25M+ already using Revolut. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Useful Tip: To guarantee the best rates, only exchange currencies weekdays (Mon-Fri UTC) during working hours (8am-5pm). Set up alerts in MyAccount to get a text or email reminder to top up. Revolut simply uses the interbank exchange rate to process your payment. Enter the amount of money you want to add and then tap the Add money button. I can top up only when I reinstall the app and then enter CVC or when I re-add the card. Or, youre starting to suspect that we work for Revolut. We provide a range essential financial services, from savings, borrowing to money transfers. Most similar products either charge a top up fee of anything up to 4% or don't accept cards for top up at all, instead encouraging top ups by bank transfer and direct wage payments. Revolut claim to be a Fintech company that offers banking services in several countries across the world. Can someone help me. Avoid exchanging currencies on weekends or youll pay a fixed rate and a mark-up on top of that. How can I put money on my Revolut card? As far as I know, Mastercard didnt implement this the same way for Maestro. Its the live rate you see on Google or in your Forex app. Although their live chat support is extremely helpful, we find that they sometimes take a little too long to respond. All you need to do is find an available Cash Deposit location at a Participating Retailer near you within the Revolut app and present the Participating Retailer with your physical Revolut card as well as the amount of cash that you wish to deposit. How long does the Revolut card take to arrive? 900412). Max daily cash withdrawal: 700 AUD Withdrawal charge: 80 THB, TRY Turkish lira Will I be charged for an inbound transfer? Always remember anyone can post on the MSE forums, so it can be very different from our opinion. The magic happens in the Revolut mobile app which is how you manage your money. The best way to stick to these limits is to budget. Max daily cash withdrawal: 600 CAD But if this guide has saved you time, money or made your life easier, feel free to buy us a coffee. Same 27 EUR limit? Yes, thank you very mutch capital, now Its working. Cross border fees are set at 3% and are only applicable when you use your currency in a country other than the ones we offer. Cheers! It feels like an eternity ago since our first Revolut card was delivered in the post. Ich habe auch das Problem, dass ich mein Revolut-Konto nicht von der DKB bzw. Due to international restrictions in place, its not possible to top up your Revolut account with a bank card issued in Russia or Belarus. If you lose your RevolutCard whilst you're travelling, we'll get a new card to you in up to three business days. where necessary. Use it wherever you see the Mastercard Acceptance Mark millions of shops, restaurants and bars in more than 200 countries. Note: You can access the full list of currencies not supported by Revolut card here. Can you top up Revolut at Paypoint? Always retain the paper receipt you receive from the Participating Retailer as a record of your deposit. Tried with different cards, but Im unable to can. And its absolutely free! What good is it to have a debit card which you cant use? Worked fine till they changed this. *No charges when you spend abroad using an available balance of a local currency supported by the card. If you need any more money saving tips on how to get the most out of your Revolut card, wed love to hear from you so we can share all our secrets with you. To read our FAQs, manage your card or contact us about using it: There are three ways that you able to obtain a Travel Money Card, each very simple. As you can see, applying for and receiving your Revolut card is quick and easy. Can I use Apple Pay or Google Pay to add money? Revolut benefits and perks, including insurance benefits, retirement benefits, and vacation policy. Withdrawal charge: 200 JPY, NOK Norwegian krone The Revolut USA Prepaid Visa and Prepaid Mastercard are issued by Metropolitan Commercial Bank pursuant to a license from Visa U.S.A. Inc. for Visa cards, and Mastercard International for Mastercard cards, and may be used everywhere Visa or Mastercard are accepted. I found others on Internet, who struggle with the same 27 EUR limit problem with Revolut and are not DKB customers and at the same time can use their debit cards for other online payments without limits, so I am inclined to believe it means that issue lies on Revoluts side. The list just goes on. When will the money reach my Revolut account? For information regarding how we collect and handle your personal information, please refer to our Privacy Policy. Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached if its been sent in the post. Revolut is not responsible for any delay with respect to when funds remitted to your Revolut Card account will be available or deposited to your Revolut account or any failure of the Participating Retailer to accept or properly process the funds remitted. Wed personally like to think of Revolut as a mobile bank that truly is, as they claim, radically better. I contacted Revolut and I am waiting for a long time. Order an express RevolutCard . However this is email is not coming ??? Is adding money with my linked bank account safe? Can I get my salary paid into my Revolut account? Withdrawal charge: 600 HUF, JPY Japanese yen Yeah, you read that right! Revolut will probably say its not their fault either. Just be wary of cash machine operators. Was wondering about those. Ive read somewhere that about 90 percent of Belgian bank accounts are connected to SCT Inst. And theres simply nothing else out there weve tried that even comes close. What should I do if a transfer doesn't arrive to my Revolut account? Withdrawal charge: 3 SGD, THB Thai baht Press J to jump to the feed. If like us, you love exploring hidden gems and you find that you cant hold the currency of the country you want to travel to, dont despair. With Revolut you can now exchange currencies in the Revolut app at the real interbank exchange rate. Guess I shall give it a couple of days hoping that they will fix this issue and if not, I shall withdraw all the money I have in the account and pack it up! I was able to top up yesterday using Google Pay, not today due to There was a problem with your transaction error. Which currencies are supported for inbound transfers? Cookie Notice Chat in app is not working i dont know how to fixed. No problem! Local CZK/HUF account details change for non-residents. It was working just fine since I joined Revolut but since a few days/weeks, I have an error message when I try to top-up from my already linked Maestro card saying it only accepts latin characters. Top up worked smoothly for a couple of days and then the exact same amount, the exact same card was declined. While there, your funds are insured up to $250,000 by the FDIC in the event Metropolitan Commercial Bank fails if specific deposit insurance requirements are met and your card is registered. Revolut doesn't charge to pay with a RevolutCard abroad and allows you to withdraw 500 free from an ATM per calendar month, with a 2% fee thereafter. The Revolut USA Prepaid Mastercard and Revolut USA Prepaid Visa card are issued by Metropolitan Commercial Bank pursuant to a license from Mastercard International and Visa and may be used everywhere Mastercard or Visa is accepted. But dont take our word for it. Its also great for trading and investment too! Max daily cash withdrawal: 40,000 JPY Edit: Revolut Status page also confirm there are issues: Welcome to Revoluts home for real-time and historical data on system performance. Which countries are not supported for inbound transfers? I cant top up my account either. For loads in Great British pounds, a load commission fee of 1.5% will apply (min 3, max 50). 020 7937 0280. Yes, all currencies have top-up limits and balances. will help resolve this. Just bear in mind that Revolut charges fixed rates and adds a mark-up outside working hours. Facebook and LinkedIn, for the same purpose. SmartDelay shows Something has gone wrong :(. Revolut has changed the way people bank and thats the reason why weve made the best travel card our only card. Thats like getting the same rate you see on Google or on apps such as XE. I am facing the same issue. But we can assure you that these are still the best rates youll find anywhere. Its really a great way to stay on top of your limits. Max daily cash withdrawal: 17,000 THB Called Swedbank Today, and they told me that I could input cash into any other banks card if that bank has an agreement with the ATM I would try to deposit the cash, in this case Swedbank and Revolut. Topping up your Revolut account with a Business/Corporate debit/credit card incurs a fee from Revolut, whereby topping up with a personal debit/credit card doesn't. Bingo! Check out our resource page for all offers and discount codes. I have no insight whatsoever but the first thing that comes to mind are new tougher rules for strong customer authentication. The GreenDot Terms of Service and Privacy Policy also apply to any Cash Deposit you make with your Revolut card at a Participating Retailer. We offer a range of postal services to send, collect and return items, including regular sender services. We absolutely love the fact that you can top up your Revolut account using a credit card. We currently support Mastercard and Visa cards. Useful Tip: If you cant hold the currency you want to pay with on your Revolut card, always pay in USD. ATMs that support cash deposits are still pretty widespread in France, but they're usually always indoors. The Revolut USA Prepaid Mastercard and Revolut USA Prepaid Visa card are issued by Metropolitan Commercial Bank pursuant to a license from Mastercard International and Visa and may be used everywhere Mastercard or Visa is accepted. Were here to help you make the most of your Travel Money Card or put your mind at ease if its been lost or stolen, Please immediately call: Since a few days/weeks I cant top-up my Revolut account (Premium) from my belgian issued Maestro card. Withdrawal charge: 1.5 GBP, HKD Hong Kong dollar below). Create an account to follow your favorite communities and start taking part in conversations. "Revenue has grown considerably compared to FY 2021, with particularly strong growth in payments, as we welcomed millions of new customers and more people chose to travel again," says Mikko Salovaara, CFO of Revolut. Revolut supports SEPA instant credit transfers as well. Editor, Marcus Herbert. So where lies the problem? The following limits apply to Cash Deposits at Participating Retailers: Heres how to add a Cash Deposit from your Revolut app: The Cash Deposit payment service is provided by Green Dot. Unfortunately, American Express is not supported. The Revolut card removes all of the stress of carrying all your Forex with you on your trips. I have 3 in my city. Max daily cash withdrawal: 1,500 SAR Can you do anything if I have a problem using my linked bank account to add money? Normally I top up my traditional Caisse d'Epargne account with cash then I use my debit card to transfer it to Revolut easily. Heres the full list of currencies you can exchange and hold on your card: Tip: Exchanging currencies back to your local currency also uses up your limit. You cannot make more than 50 transfers in 24 hours, or more than 200 transfers in 7 days. And if you'd like to leave a comment, tweet us. Although like I mentioned in my original post, this certainly wasn't the case a year ago, but this has clearly changed. Note: You can access the full list of countries where you can get a Revolut card here. Withdrawal charge: 3.5 NZD, PLN Polish zloty We need to use these cookies to make our Banking services are provided by Metropolitan Commercial Bank, a member of the Federal Deposit Insurance Corporation (FDIC), and are subject to the terms of a Cardholder Agreement. Theyve rolled out the new debit card recently, and there are some quirks with it. It seems it is a common problem with Revolut. Deutsche Kredit Bank (DKB). There are no charges when using your card in retailers in the country of the currency on the card. Normally I top up my traditional Caisse d'Epargne account with cash then I use my debit card to transfer it to Revolut easily. You can then: See how much you're spending in pounds and pence. Bonus Tip: For extra security, use the Revolut virtual card to safely pay for your travel adventures. All good now. We often link to other websites, but we can't be responsible for their content. So I tried to unlink that Maestro card and tried to create a new link but the card is not accepted anymore. From cycling, hiking, road-tripping and scuba diving around the globe to moving abroad and living in Berlin, Germany. Welcome to the unofficial Revolut subreddit - for users and anyone interested in the discussion. But youll have to pay a 0.5% fee if you exceed this limit. Spend in 150+ currencies at the mid-market exchange rate. This means that you can also withdraw foreign currency to the equivalent of the monthly ATM withdrawal limit (200). Your time should be spent in the next sections finding out why you should get the best travel card. You can find more information about how to top up to your Revolut card here. Nothing that is worth the hassle anyway, unless it is a one time low amount transfer. It was working just fine until a few days/weeks ago, any idea if Revolut removed the link to Maestro cards ? There is no possibility to manage which card has access to which currency. Order your free card today and try it for yourself. Max daily cash withdrawal: 9,000 CZK We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Get the confidence to spend, invest, and save smarter across the globe, Get ultimate power with the full package. For convenience, you can also add it to Apple Pay and Google Wallet. This Is How Much A Trip To Greece Will Cost (A Detailed Cost Breakdown), Spend in over 140 currencies at the interbank exchange rate, Exchange in31currencies up to5,000 /6,000 / $6,500 per month with no commission, Free International ATM withdrawals up to200 / 200 / $300 per month. Which countries are not supported for inbound transfers? Now I cannot top up even 10 euro worked yesterday. Dont believe us? Luckily, there are several ways you can add money to your Revolut account. They offer a prepaid debit card jam packed with amazing features, which we cant wait to fill you in on. See full information below, which is applicable to all currencies available on the Travel Money Card. Privacy Policy. 15 days ago approximately, the app asked my if I was somewhere so far from my place, so I said no. And you can withdraw cash with it at over 2 million ATMs worldwide (charges and fees apply, see 'Are there top-up limits?' Revolut Ltd is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900562. The same bank card that worked every month just doesnt work. Lets jump straight into what you get with the Revolut card. If youve read this far, youre either sold and cant wait to get your hands on the card. Spend in 36 million locations worldwide, and top up and manage your card in the app or online. The Post Office Travel Money Card is intended for use in the countries where the national currency is the same as the currencies on your card. Or its a botchy implementation of Visa Secure, and both Revolut and DKB play their role in this. Also deposit into acc from ATM is for free. Basically to make it work I had to ignore banks (DKB) website that popped up inside Revolut app and verify the payment in my banks app instead. I tried to top up my account and fraud from HSBC stopped me. HSBC are adamant that they have no block on the account. The real game changer here, is this exchange rate. Max daily cash withdrawal: 2,500 DKK If you dont, your card will convert the money for you and charge a conversion fee.