stubhub refund lawsuit stubhub refund lawsuit

Instead of section 130 row 18 I was offered 452 row 15 which is behind the stage and the absolute lowest priced ticket StubHub was currently offering. I want my damn money from the purchase of my tickets!!!! The lawsuit looks to represent anyone in the U.S. who purchased tickets on StubHub to events that were canceled in 2020. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); No I never purchased anything from StubHub, HOWEVER I worked for them for a very short time, their shady business dealings was very unnerving to me as well as I read this lawsuit they are in total violation of the court order I worked for them during the merging of viagogo and stubhub that took place In May of this year our emails went from stubhubcorp to @viagogo.com to @stubhub.com 3 emails in 3 weeks it was awful I called them out on their fan protect guarantee as well as arguing why we were trainined in april and May to NOT give refunds to customers instead DO NOT OFFER REFUNDS and I have documentation fo the training it stated on every learning module and it stated that we were NOT to give refunds under any circumstances UNLESS the customer gave pushback they have now taken their 120% refund bs back down to 100 but dont tell the customer unless asked but anyway I was called into a meeiting put on paid suspension which I stayed on for a month then was terminated due to the outcome of the investigation what investigationi? Re: adele show refund. If you are interested in participating in the class action, please contact us at Toll Free: 1-833-630-1789 or Email: stubhubclassaction@kmlaw.ca. McMillan lawyer Nick Coulson echoed the sentiment. Still have tickets to the cancellation. Never again StubHub. But, as an alternative, the 120% off coupons were also available. StubHub is an eBay company that began selling and reselling event tickets in 2000. As the lawsuit describes it, StubHub for years used its FanProtect guarantee as a tool to get consumers to feel comfortable with paying substantial prices, often beyond face-value for event tickets on the companys secondary market. I was informed they could not secure the tickets from the seller. The company reportedlydoesnt have enough liquidity to honour these requests though. The settlement will also end a multi-state investigation into StubHubs alleged refusal to provide customers with refunds for cancelled events, reports Law360. Judicial Panel on Multidistrict Litigation's order created the first MDL involving . StubHub Inc. has agreed to pay more than $9.5 million to consumers from 10 states and the District of Columbia over allegations the ticket reseller failed to provide them with refunds over events cancelled due to the COVID-19 pandemic. Call toll-free from the U.S. or Canada, or chat online with support. The Court has not decided who is right. Come to find I was charged $300 from my bank account. Is Beyonces Tour Another Dynamic Ticket Price Mess? Thousands of Wisconsin residents who bought tickets through StubHub will finally be able to get refunds for tickets for events canceled by the COVID-19 pandemic. The consumer lawsuit alleges that StubHub misrepresented its refund policy by, in March 2020, failing to explain that it would no longer offer a money back guarantee, but instead would give. As the pandemic clamped down on live events across the globe, most ticketing outfits had to make rapid changes to keep from being overwhelmed by the sudden stop to cash flow coupled with the cancellation of events. As the complaint puts it: The COVID-19 cancelations and Defendants trademarked FanProtect Guarantee should have meant that StubHub ticketholders like Plaintiff were promptly refunded their hard-earned moneymoney consumers now need more than ever in a time when many of StubHubs customers have lost their jobs and are suffering financial hardship. SV is correct. I call Stubhub. Actions does not process claims and we cannot advise you on the Unsubscribe at any time. For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. I will never use Stubhub again. The states had alleged that StubHub reneged on its FanProtect Guarantee, policy following the onset of COVID-19, which forced events around the world to cancel, beginning in March of last year. If the show ends up being cancelled you will receive a refund. But the company does not need to comply with the law to avoid liability. Lawsuits were filed after the company stopped honoring its "fan guarantee" refund policy in March of last year, giving consumers who purchased tickets to events that were cancelled a voucher good for future use on StubHub instead of a cash refund. At the time of this writing, nothing has been proven in court. It is ridiculous. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. The Hollywood Reporter is a part of Penske Media Corporation. Add me I had cancelled tickets in Arizona last year. The value of a Class Members award depends in part upon the number of persons who participate in the Settlement and will differ depending on whether the Class Member elects to receive cash or a credit. All of these happen in 10 minutes. They also have the option of keeping their credit for future event ticket purchase on the marketplace if they would prefer. The federal court ruling in the case is a consent judgment between the parties. Let us know in the comments! In the . document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Now Im stuck with 4 tickets to a concert I cant attend overseas. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHub's method of displaying ticket fees charged to purchasers violated California consumer protection law. StubHubs financial stability is paramount for the company, and the lawsuit will be settled accordingly. A California state court authorized the notice. status of any class action settlement claim. In the meantime, they may continue to pursue the case individually. Women Dominate Acting Winners at First Gender-Neutral Independent Spirit Awards, N.Y. Times to Stand Trial This Month as Sarah Palin Libel Suit Heads to Jury, How the Supreme Court Could Shake Up Disneys Spider-Man Plans, United States v. 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StubHub offers some customers cash refunds for tickets to events canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many . On basketball tickets that was cancelled and they would not refund them because at that time the NBA had not cancelled all games, even though they never played any after that during the entire year and some. Para una notificacin en Espaol, haga clic AQU. I found out they listed under a wrong account. Now I am left a dissatisfied customer without tickets and trying to buy last minute tickets that are even MORE expensive than what I had paid for. The NHL postponed its season on March 12 in the massive wave of. Our content is intended to be used for general information purposes only. Adam Silver had to get the Christmas bonanza in- fans be damned. Top Class Actions will continue to monitor the StubHub refund settlement and tell readers how to make a claim when that information is available. On Feb. 26, StubHubs general counsel was hailing the companysFanProtect program to Congress as the hallmark of our business and it is why we have earned the trust of fans around the globe. By March 12, StubHub was nudging consumers toward a coupon valued at 120 percent of the original purchase even whileacknowledging, Our policy is to provide a full refund with fees if an event is canceled. But by March 25, refunds were only provided to buyers where required by law as the 120 percent coupon became the default policy. This field is for validation purposes and should be left unchanged. StubHub contends that it was unable to refund all eligible buyers prior to May 3, 2021 due to the unforeseen impact that the COVID-19 pandemic had on its businesses and the live in-person event industry, including a near complete loss of revenue, an ability to recoup cash refunds from ticket sellers, the consent judgement states. Please add me. This is the only way to get a cash or credit award under the Settlement. It was also worth 120% of the original order price. Day of the event, I downloaded the tickets only to find they were for the wrong event. Please add me I lost roughly $600. Please use any other ticket resale company this one doesn't care about their customers. Gender Discrimination against Transgender and Nonbinary People. Providing refunds obviously makes sense, but what happens for those tickets resold in a secondary market? I was a part of this fiascoplease add me. I chose CC. Tickets are 100% guaranteed by FanProtect. The amount I originally paid plus the voucher (if it comes through) won't come even close to meeting the cost of the cheapest tickets. The lawsuit seeks monetary damages and restitution remedies to make up for the mistreatment. New Jersey Lawyers Fund for Client Protection, Employee Lawsuit Settlement Things to Consider When Choosing a Lawsuit Settlement, Class Action Lawsuit Benefactor Who Can Be a Class Action Lawsuit Benefactor, An Overview of a Glipizide Class Action Lawsuit, When to File a Class Action Lawsuit Against Yahoo, A 23 and Me Lawsuit Reveals False Promises About Health Risks, Ticketmaster Lawsuit Tickets A Class Action Lawsuit, DeVry University Class Action Lawsuit and Federal Loan Forgiveness Programs, District Attorney of Marin County, California, CareCredit Lawsuit Settlement First Victory For Consumers. StubHub went a step further and simply halted cash refunds altogether. I sold tickets to a Jerry Seinfeld concert for $253 scheduled for March 14, 2020 . According to the complaint, StubHub has walked away from its longstanding "FanProtect" guarantee of cash refunds upon event cancellation. Lia Sophia Class Action Lawsuit Settlement, LG V10 Class Action Lawsuit Settlement Offer, Tristar Products Lawsuit How to Avoid the Scam, Class Action Lawsuit Against Transamerica Universal Life Insurance, Class Action Lawsuit Lifelock Reducing Your Court Costs. The NHLs suspension caused a spike in the number of e-tickets sold. In May this year, McMillan had purchased two tickets on StubHub but was denied a refund due to the NHL suspension. On March 25, however, StubHub allegedlyand quietlychanged its tune, updating the terms of its FanProtect guarantee online to stipulate that if the event is canceled and not rescheduled, you will get a refund or credit for use on a future purchase, as determined in StubHubs sole discretion (unless a refund is required by law). Subsequent communications from StubHub made clear, without explanation, that customers would receive not refunds for coronavirus-related cancellations but only a coupon worth 120 percent of an original orders value valid for one year, the case adds. Tickets to events purchased after March 25, 2020 will still only be eligible for a future purchase credit from StubHub. FanProtect Guarantee: A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. They're upset StubHub is refusing. The venue said tickets can be refunded at place of purchase but you cant reach/contact Ticketmaster in any way. Ticketmaster, StubHub removed from MLB ticket refunds suit - TheTicketingBusiness News All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place - curated and edited by TheTicketingBusiness team at Xperiology. I bought 2 tickets to a concert in SC that was cancelled. Despite the alleged deception, the company's policies did not reflect the actual . StubHub retroactively changes cancelled event refund policy due to COVID-19 (Coronavirus) Gibbs Law Group filed a complaint on May 1, 2020 against StubHub for refusing to refund customers who purchased tickets for events that have been cancelled in light of COVID-19. This is not good customer care and I would recommend you think carefully before trying to buy tickets through this avenue. A Wisconsin consumer alleges in a proposed class action lawsuit that StubHub has unlawfully pulled back on its longstanding FanProtect guarantee by refusing to issue cash refunds for tickets to events canceled due to the coronavirus pandemic. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene Lee v. StubHub, Inc., Case No. If you would prefer a cash refund, simply . The plaintiffs are represented by Ahdoot & Wolfson PC and Wittels McInturff Palikovic. 24/7 customer support: The plaintiffs may also opt to file a lawsuit on their own. Please add me to this class action against STUB HUB. As a result, weve enacted new policies in the US and Canada that we believe are clear and fan-first.. Its location on this page may change next time you visit. I bought my tickets under a much different safety expectation. According to the case, StubHubs FanProtect policy implicitly and explicitly promised that customers were to receive full refunds if an event was canceled. As to the defendants dismissal bid, the court left all challenged claims in place noting that the briefing of this motion and others have been plagued with inefficient tactics. Judge Gilliam opined that some of StubHubs arguments were premature in view of the fact that at the pleading stage, the court must accept every allegation as true. The U.S. Design & develop by AmpleThemes, Class Action Lawsuit Filed Against StubHub. StubHub Inc. has agreed to pay more than $9.5 million to consumers from 10 states and the District of Columbia over allegations the ticket reseller failed to provide them with refunds over events cancelled due to the COVID-19 pandemic. The 11-page ruling denied both, finding that StubHub failed to carry its burdens while expressing exasperation that years after this case was filed, it remains mired in litigation regarding the pleadings.. Top Class the replacement of full cash refunds for vouchers valid for one year to events that may never happen, was done for customers convenience. StubHub is an American ticket exchange and resale company. The case is based on an NHL game that was canceled because of a strike. The company is accused of failing to resolve complaints from tens of thousands of customers.