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Just like the majority of hot tub brands, Master Spas does not have any upfront costing provided on its website. Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. Increases blood flow, improves circulation, and reduces swelling. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to . Followers 0. Master Spas hot tub/spa distributors from December 2017 through May 2019 for between about $5000 and $45,000 and about $2 for the valve caps. All Rights Reserved. Your essential guide to planning for the installation of your Master Spas hot tub or swim spa. The spa was supposed to come with steps and they didn't have any when they delivered it. Shop for your swim spa, your way. Copyright 2022 Consumers Unified LLC. "Factory or Dealer Reps" information about the product construction, product value etc. Cleaning your Master Spas filters every month involves a few steps: To drain a Master Spas hot tub, locate the drain assembly behind the tub skirt panel and remove the cap. But now, its perfect. Visit our corporate site (opens in new tab). lawsuit. Master Spas called the company's downfall the result of "poor management.". We bought this spa in June of 2010. Roomy and comfortable, this hot tub is recognized for its jet power and seating versatility including a contoured lounger. All business will get complaints. The Challenger 15 D features a large uninhibited area that is perfect for swimming, exercise, and family fun. This is the number for Texas Spa Services, LLC. Swimming. It's been a great addition. So far, the heater and all jets have worked perfectly. I didn't do enough research. Place the filter in 5-gallon bucket with the appropriate cleaning agent and let it soak overnight. Copyright 1997-2023 Ripoff Report. After ordering a hot tub from the spa show the wife and I were told it would be delivered the next week. It looks like your search criteria did not return any results. Master Spas went around whatever time I had open and worked with me. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. To learn more about the Master Spas' Legend Series hot tubs we . All rights reserved. Master Spas have eight spa jet types: massage, pulsating, rotating, pinpoint, directional, cluster, whirlpool, and adjustable. With such an extensive range of hot tubs, theres no reason why you shouldnt find a design that fits your needs. I'm a lawyer, so I wasn't (and still not) afraid to drop a lawsuit the moment a warranty is breached, but luckily I didn't have to. It's relaxed us a lot more being able to go out in the hot tub in the evening prior to going to bed. I can swim anytime, on my own terms, without worrying about scheduling or the cleanliness of public pools and I can use it for way longer than just two months!". High Performance, Air-injected Swim Current, Adjustable Speed. There are four luxury hot tubs in their MP Legend Range, named after the 23-time Olympic gold medalist Michael Phelps. It's awesome, but right now, we are having terrible withdrawal pains. Master Spas mid-range spa series is the Healthy Living Hot Tub line. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. Enjoy reading our tips and recommendations. Justin Linden, the lawyer representing the group,said the claim will be issued in the coming weeks. have had experience with this particular dealer and I was very happy with the people who came out and took away the old one and installed the new one. The steps also break. Creating your dream backyard oasis should be simple. The difference in cost between the 8.2 and the one smaller than that didn't seem to be consequential enough for me not to go a bit bigger and I had the space. Photo: jacuzzi.com. Creating your dream backyard oasis should be simple. I have to say I love the Spa, but have had yearly issues from day one! At the same time I added on their weekly service plan to ensure the hot tub water was kept clean. The Commission's investigation process identified Master Spas manufacturing and . the USA, Visit the Michael Phelps Signature Swim Spas website. We found a local Master Spas dealer where we moved to but we found out that our warranty is voided because the spa was moved. I was looking for something more on the hydrotherapeutic side of things. Nearly 200 of Master Spas' top dealers from across the globe, along with special guest Michael Phelps, converged for the company's Dealer Meeting and to mark the retirement of founder Bob Lauter. and our Wondering if a report is missing? The company is continuing capital improvements in 2021 with . Rip-off! Master Spas mercenary sales representative contracted for the weekend event and paid on commission did not give accurate, true, real and unbiased information as assumed. 800 bucks a set. Consumers want to see how a business took care of business. Toronto-area spa closes pools after customers complain of skin rashes, ear infections. Spa was under warranty and was repaired, Great! We choose to offer our customers an unparalleled selection and value from a host of top . How do I know I can trust these reviews about Master Spas? The company is an excellent choice for people looking for a multipurpose spa, but it may not appeal to those who want the ability to personalize their hot tub with multiple custom features. They saw the issue. From the start, the circulation pump was bad. The cover is horrible. Bad Heater. Master Spas warranties vary by the hot tub or swim spa series. Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. This includes light and sound systems, foot therapy features, and bio-magnetic therapy. Katie is a journalist who covers everything from hobbies to luxury travel and wellness. We are proud to support these athletes as they strive to win their day. Aquatic Fitness. Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. Updated Jan 3, 2008, 11:52am CST. We got the Twilight series. Master Spas uses a coated wood frame, acrylic shell and icynene full-foam insulation standard in all of its spas, with the option to upgrade to a vac-formed ABS pan bottom except in the MP Legend line, where this feature is standard. It is the most helpful thing that I got from them. Fort Wayne Indiana, Ricks Pool and Spa Ricks Pool and Spas Corona California, Master spas Failure to complete warranty work Fort Wayne Indiana, Master Spas Ron - Hollister Salesman Bait & Switch - False Advertising Ft Wayne, Indiana, MASTER SPA HOT TUB STORE RIP ME OFF FOR $6000.00 DOLLARS Ft Wayne Indiana, Rhiel Supply Ha talk about a disapointment Youngstown Ohio, National Pool And Spa ripoff Went under and my tub was financed for 7400 and gave me to hot tub Eastlake Ohio, Master Spas I've received a check for $2,996.85, said that I won in a British Lotto held in London, England. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. This alternative to a pool has benefits for you and your entire family. Open 7 days - Mon 9am-5pm. We apologize for the inconvenience you have encountered. this needs to be refunded and a 5 cause of action lawsuit and arbitration is being filed. as stated the spa . We have one of the largest Spa and Hot Tub showrooms in Texas. We needed it delivered twice and they delivered it. "There was no type of communication with the consumer.". You can find contact information for your local hot tub dealer using our dealer locator. Usually, the initiation fees are $40,000 for golf membership and $10,000 for tennis membership, according to the lawsuit. Thank you so much for the feedback! We took care of it, reconditioned it, we cleaned it. This brand started as a company that made fibreglass swimming pools, jeep bodies, and horse therapy units. It was a display model at the dealership from which we bought it, so we didn't have to pay any extra shipping. NY 10036. Also the Spa kept shutting down. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. Master Spas I bought a hot tub from Master spas during a Expo in ***** ** on Sept 22 2022. . The Clarity Range seats between six and eight people, and introduces features such as molded neck and shoulder seats. Primo Hot Tubs and Spas was a BBB-accredited business with no history of problems. 07:20 PM. The MP Legend range is strictly luxury, and features four hot tubs with over 59 powerful jets and between five and eight seats. Michael Bongiovanni in their official portraits. Their advanced hydrotherapy features are also a huge benefit. My 8.2 hot tub from Master Spas is well-engineered and well-thought out on how it was put together. Master Spas sells several choices at entry level price points, and they don't skimp on the features. 2242 W Bluemound Rd, Suite A Waukesha, WI 53186. From the start, the circulation pump was bad. Geared towards hydrotherapy too, they aim to target complaints like muscle and joint pain. They did not put back the insulation. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. The reps did a good job, and the spa has everything I wanted. In the beginning, it was a little daunting to try and keep the pH. Spring of 2013- Noticed the water level kept dropping. You can turn to us for all the information you need as you explore the hot tub brands and models offered by a hot tub dealer Prince Frederick, MD recommends. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface. I came across hottubuniversity.com which seems to have pretty good content. It's enclosed so it's private. Thats super nice. Brandon Smallwood worked for Primo Hot Tubs and Spas in the service department and Kelsea Smallwood was the office manager at the company. When you choose Master Spas, you also receive our full support and the support of our worldwide network of independent dealers and contract service centers. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. As an authorized dealer for Master Spa, we have a huge selection of hot tub filter replacements in stock, including our EcoPur Charge Filters, EcoPur Filters, outer filters, filter bundles, and more. Relax with massaging spa jets in the perfect water temperature, year-round. Any hot tub labeled with five dollars falls into the luxury price range, whereas one to two dollars signals an entry-level hot tub. So, it's impacted my life immensely from the sake of having that retreat and being able to utilize it in a fashion that helps me with my active lifestyle. For more results perform a general search for "master spas". ConsumerAffairs is not a government agency. Fort Wayne Indiana. I use it four times a week on average, and I like sitting in the lounge chair because that covers my whole body. Fitness Oriented, Air-injected Flow Stream, Dual Speed. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. The spa is on my back patio but I built a hot tub house around it. I also had some issues with the Wi-Fi unit, and they came and replaced it. photos CONTRIBUTED Master Spas has partnerships with professional athletes, including three-time IRONMAN World Champion Mirinda Carfrae, who is seen in Master Spas' H2X . Its location on this page may change next time you visit. And I don't even know how much that would even be irritating my neighbors. For more information about dealership opportunities with exclusive territories, email sales@masterspas.com. Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution. I previously owned a Master spa that was good quality and had a really good experience with it. I had a feeling they were initially overpriced, but the tub looked top quality to me. The business is listed under thai . Ideal for small spaces and aqua therapy, "My husband and I debated whether to put in a pool but decided that we didn't want to wreck a large part of the yard in order to do so. Find a dealer. Based on his recommendations, I've been looking at Master Spas which seem to have good reviews on Consumer Affairs but seem to get shit on in various forums, largely due to their sales tactics. 70 reviews of Master Pool & Spa "Have had no problems with the spa we bought here, nor the install. And this spa doesnt have a stereo in it unlike my first one. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. My partners a runner and it helps with the leg. New York, easy to own. I got four kids under four. I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. Super value, wonderful therapy. Cookie Notice They were easy to work with. This case started as an internal tip from California Energy Commission (Commission) staff. Master Spas offers several accessories to customize your hot tub. With your Master Spas dealer guiding you through the buying process, youll choose the model that is right for your lifestyle and your space. America's SPA-MART provides a wide range of spa covers, spa cover lifts, pool covers and hot tub cover lifters at affordable prices. Master Spas has a great selection of U.S.-made hot tubs and swim spas that are durable and competitively priced. The company is owned by Brandon and Kelsea Smallwood. Spring 2011- the heater went bad. Master Spas offers a wide variety of hot tubs and aims to satisfy everyones likes and needs. Clarity Spas have a standard limited warranty of one to three years on Master Spas parts. 3. Please call our customer service team, and they will be glad to assist you. Do yourself a favor and go with a different tub!! When you purchase through links on our site, we may earn an affiliate commission. HOUSTON Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. ", "I truly enjoy swimming, stretching, walking against the current, and using the exercise equipment that came with the spa in a much lower-impact environment than at the gym.". The store is not open when it supposed to be. Creating your dream backyard oasis should be simple. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Equity Financial Management Group - Global Trust Corporation, Master Spas - Island Leisure Of Long Island. At no time did the tub come in contact with anything so how are the scratches my fault. Whether you call it a Spa or a Hot Tub, we have the perfect one for your needs. The SimpleSpa Bubble Massage is the cheapest intex hot tub on offer with an MSRP of $824.99, while the flagship model, the PureSpa Jet and Bubble Deluxe Set, is priced at $1,799.99. We went through three sets of rollers and they're what? At Master Spas, we make buying a hot tub or swim spa just as relaxing as using one. Plus the jets help massage my back. The Master Spas executive team is Kevin Richards, vice president of sales and marketing; President Terry Valmassoi; CEO Bob Lauter; and Sam Badiac, executive vice president. I can swim day or night, and I love the water. As America's largest hot tub and swim spa manufacturer, we've been supplying an unrivalled range of premium home hydrotherapy solutions to customers like you for three decades.